Water damage restoration in Tennessee

Chattanooga, TN / 4.8 rating from 2239 reviews / Water damage restoration service

Best for: Chattanooga-area homeowners dealing with water damage that needs same-day extraction and mold prevention, backed by a national franchise with 24/7 availability and financing options.

Service area: Headquartered in Chattanooga, Tennessee at 6137 Airways Blvd. Serves Hamilton, Rhea, and Meigs counties in Tennessee and Walker, Catoosa, and Dade counties in Georgia. That is a wide territory spanning the Chattanooga metro area and extending into northwest Georgia, so confirm response times for locations farther from the Airways Blvd office.

Review snapshot: Tony C. and Roy Jiles draw consistent praise for fast, knowledgeable plumbing and drain work. But scheduling no-shows and pricing disputes account for most of the 16 one-star reviews across 2,239 total at 4.8 stars.

Columbia, TN / 4.9 rating from 1404 reviews / Water damage restoration service

Best for: Columbia and Middle Tennessee homeowners dealing with water damage that could lead to mold, who want one company to handle plumbing repair, water extraction, and remediation under a single IICRC-trained crew.

Service area: Headquartered in Columbia, Tennessee at 106 E 18th St. Serves eight counties: Maury, Lawrence, Giles, Marshall, Dickson, Hickman, Lewis, and Wayne. Named cities include Columbia, Chapel Hill, Spring Hill, Lewisburg, Lawrenceburg, Dickson, Centerville, Hohenwald, Ethridge, and Pulaski. The service area extends well beyond the immediate Columbia metro into rural Middle Tennessee.

Review snapshot: Lance, Shawn, and Isaac draw consistent praise for explaining problems clearly and working quickly, but pricing surprises are the recurring complaint across the 4 negatives in 1,404 reviews at 4.9 stars.

Nashville, TN / 5 rating from 982 reviews / Water damage restoration service

Best for: Nashville-area homeowners dealing with water damage or mold who want same-day response and full insurance claim handling from a company tracking 45-minute arrival times.

Service area: Right-Now Restoration's Nashville office is headquartered in the Nashville metro area. They list 16 cities on their Nashville page: Nashville, Franklin, Murfreesboro, Brentwood, Hendersonville, Goodlettsville, La Vergne, Dickson, Madison, Fairview, Lebanon, Gallatin, Spring Hill, Smyrna, Antioch, and Portland. This is a wide geographic spread covering much of Middle Tennessee.

Review snapshot: Carlos draws overwhelming praise across hundreds of reviews for honesty, fast response, and clear communication. But 2 negatives out of 982 reviews at 5.0★ include a no-show after a confirmed dispatch, and the company responded to neither.

Memphis, TN / 5 rating from 819 reviews / Water damage restoration service

Best for: Memphis-area homeowners dealing with water damage who want a multi-location restoration company that handles mold remediation, insurance claims, and reconstruction under one roof.

Service area: Dry Fast of Memphis is headquartered at 3689 Cherry Rd, Suite 1, Memphis, TN 38118. They list service coverage across the Memphis metro including Bartlett, Collierville, Germantown, Lakeland, Millington, Arlington, Cordova, and Rossville in Tennessee, plus Southaven, Olive Branch, Horn Lake, Hernando, Walls, Byhalia, Tunica, and Holly Springs in northern Mississippi, and West Memphis, Arkansas. The service area stretches broadly, so confirm response times for outlying locations.

Review snapshot: Charles, Michael, and Devin draw consistent praise for fast response and clear communication across 819 reviews at 5.0 stars. But one reviewer flagged billing transparency issues, noting the home office handles invoicing separately from the field crew.

Memphis, TN / 4.9 rating from 468 reviews / Water damage restoration service

Best for: Memphis-area homeowners dealing with water damage who want a single company to handle mitigation, mold remediation, and reconstruction under one roof with 24/7 emergency response.

Service area: Headquartered in Bartlett, Tennessee (3080 Bartlett Corporate Drive). Serves the Greater Memphis area across four counties: Shelby County (Memphis, Bartlett, Germantown, Cordova, Collierville, Arlington, Lakeland, Millington, Eads, Oakland), Tipton County (Atoka, Mumford), DeSoto County (Southaven), and Fayette County.

Review snapshot: Robert, Tyler, Josh, and Jayden draw consistent praise for fast response and clear communication during water emergencies. But 7 of the 10 recent 1-star reviews across 468 total cite being ghosted mid-project or left with unfinished demolition for weeks.

Nashville, TN / 4.7 rating from 390 reviews / Water damage restoration service

Best for: Nashville and Middle Tennessee homeowners dealing with mold after water damage who want one company to handle mitigation, remediation, and reconstruction under a single insurance claim.

Service area: Based in Nashville, Tennessee (37217). They serve Nashville and communities across Middle Tennessee, with dedicated service area pages for Franklin, Brentwood, Clarksville, Murfreesboro, Cookeville, Madison, Smyrna, Gallatin, and Hendersonville. Additional coverage includes Goodlettsville, Hermitage, Mount Juliet, and Spring Hill. The service area is broad but centered on the Nashville metro, with technicians positioned across the region.

Review snapshot: Jerome, Mark Sheldon, Ken, Brycen Carter, and Adam draw repeated praise for same-day response and honest assessments across 390 reviews. But 2 recent 1-star reviews cite poor office communication and appliance damage during work.

Rockvale, TN / 5 rating from 349 reviews / Water damage restoration service

Best for: Middle Tennessee homeowners facing water emergencies who want a single contractor to handle extraction, drying, and mold work under one roof with direct insurance billing.

Service area: Headquartered in Rockvale, Tennessee. They serve Nashville and Middle Tennessee communities including Franklin, Murfreesboro, Smyrna, Hendersonville, Brentwood, Spring Hill, La Vergne, Mount Juliet, Gallatin, Columbia, Goodlettsville, Nolensville, Shelbyville, and Belle Meade. Coverage spans Davidson, Williamson, Rutherford, and neighboring counties—a broad claim for a single-location company.

Review snapshot: Jeremy draws repeat praise for unhurried on-site assessments and honest recommendations, while AJ and Adot earn mentions for leak repairs. The sole 1-star review among 349 at 5.0★ is a misattributed posting from a North Carolina shoe kiosk.

Knoxville, TN / 4.8 rating from 281 reviews / Water damage restoration service

Best for: Knoxville homeowners dealing with mold after water damage who want one company to handle extraction, remediation, and rebuild, with 24/7 emergency response and insurance coordination.

Service area: Headquartered at 10427 Cogdill Road, Suite 300, Knoxville, TN 37932. Serves Knox County and surrounding East Tennessee counties including Anderson, Blount, Campbell, Claiborne, Grainger, Jefferson, Loudon, McMinn, Monroe, Morgan, Roane, Scott, Sevier, and Union counties. Named communities include Bearden, Choto, Maryville, Oak Ridge, and Sequoyah Hills. That is a large geographic footprint covering most of East Tennessee.

Review snapshot: Dustin, Aaron, and Dale draw repeat praise for fast water mitigation and clear communication. But 4 one-star reviews across 281 total flag scheduling no-shows and disputed workmanship on mold and reconstruction jobs.

Old Hickory, TN / 4.7 rating from 261 reviews / Water damage restoration service

Best for: Nashville metro homeowners dealing with water damage who want one company to handle both the plumbing repair and the mold remediation that follows, with 24/7 dispatch across seven counties.

Service area: Headquartered at 4204 Hermitage Rd, Old Hickory, TN 37138. Serves the Nashville metro area across seven counties: Davidson, Robertson, Wilson, Williamson, Sumner, Cheatham, and Rutherford. The service area page lists over 50 cities and neighborhoods including Nashville, Franklin, Brentwood, Hendersonville, Gallatin, Lebanon, Mt. Juliet, Smyrna, and Springfield.

Review snapshot: Cutler, Omar, and Mirso draw consistent praise for fast, respectful field work. But 2 of 4 recent one-star reviews describe aggressive upselling by sales staff before the technician even arrives (4 one-star reviews across 261 total at 4.7 stars).

Nashville, TN / 5 rating from 253 reviews / Water damage restoration service

Best for: Nashville homeowners dealing with water damage that has led to mold, where same-day response and insurance navigation from a 5.0-star rated restoration company matters.

Service area: Based in Nashville, Tennessee. They list over 30 cities across Middle Tennessee including Murfreesboro, Clarksville, Hendersonville, Brentwood, Franklin, Mount Juliet, Gallatin, Lebanon, Columbia, Spring Hill, Cookeville, Shelbyville, Lawrenceburg, and Tullahoma. The service area stretches roughly 80 miles in several directions from Nashville, which is broad for a single-location restoration company.

Review snapshot: Aaron, Blake, Ryan, Tony, and Donovan draw consistent praise across 253 reviews for fast response and clear communication. But two recent 1-star reviews came from accounts with zero history and no text, making them hard to evaluate.

Crossville, TN / 4.8 rating from 244 reviews / Water damage restoration service

Best for: Crossville, Knoxville, and Cookeville homeowners who need mold remediation tied to water damage or crawl space moisture, with same-day emergency response and in-house repairs.

Service area: Headquartered in Crossville, Tennessee with additional offices in Knoxville and Nashville. The website lists service areas including Cookeville, Farragut, and Maryville. The claimed radius stretches from Knoxville to Nashville, which is roughly 180 miles — a broad footprint for a single company.

Review snapshot: Eddie Brown and Jeremy Treadway draw repeat praise for bathroom and restoration installs, with PJ and Brandon earning trust on crawl space and emergency calls. But one 1-star review across 244 total describes pressure to sign paperwork during an active water emergency.

Knoxville, TN / 4.7 rating from 229 reviews / Water damage restoration service

Best for: Knoxville homeowners dealing with crawlspace mold or water damage who want a single company to handle testing, remediation, and reconstruction under one insurance claim.

Service area: Headquartered in Knoxville, Tennessee with a second office in Franklin, Tennessee. Serves Knox County and surrounding areas including Farragut, Maryville, Alcoa, Oak Ridge, Clinton, Powell, Sevierville, Gatlinburg, Pigeon Forge, Lenoir City, Loudon, Kingston, Harriman, Greeneville, Johnson City, and Newport in Tennessee, plus Asheville, Waynesville, and Black Mountain in western North Carolina. The service area is broad for a single-office operation, spanning roughly 150 miles from Knoxville to Asheville.

Review snapshot: Torrey, Jeremy, and Tate draw repeated praise for fast response and clean work, but 2 of 229 recent reviews at 4.7 stars describe disputes over staining expectations and crews arriving without needed equipment.

Jackson, TN / 4.7 rating from 194 reviews / Water damage restoration service

Best for: Jackson and Crockett County homeowners dealing with water damage who want a single SERVPRO franchise that handles demolition, drying, and reconstruction under one roof with 28 years of local ownership.

Service area: Headquartered at 66 Miller Avenue in Jackson, Tennessee. They list service areas including Jackson, Bells, Alamo, Pinson, and Three Way. Reviews confirm jobs across these towns plus Maury City, Friendship, Fruitvale, and Humboldt, all within the greater Jackson and Crockett County area.

Review snapshot: Steven, Melvin, and Beau draw consistent praise across dozens of water damage jobs for fast response and daily follow-through. But 2 one-star reviews across 194 total at 4.7 stars flag unanswered calls as a sore spot.

Knoxville, TN / 4.6 rating from 189 reviews / Water damage restoration service

Best for: West Knoxville homeowners dealing with water damage that has led to mold, where having one franchise handle extraction, drying, remediation, and reconstruction under one roof speeds up the insurance process.

Service area: Based in west Knoxville, Tennessee at 3065 Horseshoe Bend Lane. They list 18 service areas including Knoxville, Bearden, Farragut, Rocky Hill, Hardin Valley, Blue Grass, Ebenezer, Westmoreland Heights, Northshore Town Center, Deane Hill, Cedar Bluff, West Hills, Karns, Cumberland Estates, Walker Springs, Pleasant Ridge, West Haven, Solway, and Norwood. Team Cuthbertson also operates SERVPRO of North Knoxville, Northwest Knoxville, and Oak Ridge, so confirm which franchise handles your specific address.

Review snapshot: Adrian Brown draws the most praise across dozens of reviews for hands-on daily moisture checks and clear communication, with Sean, AJ, and Charlene Waggoner also frequently named. But with zero 1-star reviews in the last 18 months across 189 total reviews, recent complaint data is unavailable.

Clarksville, TN / 4.8 rating from 150 reviews / Water damage restoration service

Best for: Clarksville homeowners dealing with water damage that has led to mold, where one company handling both the water restoration and mold work under the same roof saves time and coordination.

Service area: Thomas Restoration is headquartered at 651 Crossland Ave in Clarksville, Tennessee. They serve Montgomery County and surrounding communities including Sango, Woodlawn, Cunningham, Adams, and the Fort Campbell area, plus Oak Grove, Kentucky. The website claims service across Tennessee and Kentucky broadly, but the named communities and review base are concentrated in the Clarksville metro area.

Review snapshot: Danielle, Jesse, and Zach draw consistent praise for fast scheduling and careful carpet and restoration work, but 1 of 150 reviews at 4.8 stars flags a mold discovery after water damage where the customer did not follow removal recommendations.

Johnson City, TN / 4.9 rating from 144 reviews / Water damage restoration service

Best for: Tri-Cities TN homeowners dealing with mold after water damage who want a single franchise operation to handle extraction, drying, remediation, and reconstruction under one roof.

Service area: Based in Johnson City, Tennessee at 4451 N. Roan Street. Serves the Tri-Cities metro including Johnson City, Kingsport, Bristol, Elizabethton, Jonesborough, Erwin, Blountville, Bluff City, Church Hill, Rogersville, and surrounding communities. Also lists Abingdon, Damascus, Gate City, and Weber City in Virginia. The 25-city coverage area is broad for a single franchise location.

Review snapshot: Bo Whitaker draws repeated praise for mold knowledge and responsiveness, with Mike and Chad also singled out for communication and follow-through. But 1 of 144 reviews at 4.9★ alleges unnecessary drywall damage during mitigation, with the owner citing a signed satisfaction agreement.

Mosheim, TN / 4.9 rating from 135 reviews / Water damage restoration service

Best for: Greene County and upper East Tennessee homeowners who need a veteran-owned restoration company that handles mold, water damage, duct cleaning, and crawl spaces under one roof.

Service area: ACR is headquartered in Mosheim, Tennessee (Greene County). They list service coverage across Greeneville, Tusculum, Chuckey, Morristown, Newport, Dandridge, Limestone, Gray, Rogersville, Jonesborough, Johnson City, Kingsport, Elizabethton, and Bristol, spanning Greene, Hamblen, Washington, Sullivan, Hawkins, Unicoi, Cocke, Jefferson, and Johnson counties. At least one review confirms commercial work in Johnson City. Locations outside their core area may incur a $200 estimate fee.

Review snapshot: Ken, Chelsey, and Daniel draw repeat praise for fast scheduling and thorough work across cleaning and restoration jobs. But 1 of 135 reviews flags a $200 fee for out-of-area estimates that caught the reviewer off guard.

Nashville, TN / 4.8 rating from 127 reviews / Water damage restoration service

Best for: Downtown Nashville property owners dealing with water-triggered mold in dense residential or commercial buildings who want a single team handling mitigation through rebuild.

Service area: Headquartered at 315 Deaderick St in Downtown Nashville, Tennessee. The franchise is part of a locally owned group that also covers Wilson County, East Nashville/Madison, and South Nashville. Primary service area is the Downtown Nashville core.

Review snapshot: DJ, Gabriel, and Ramon draw consistent praise across dozens of reviews for fast response and clear communication. But zero 1-star reviews have appeared in the last 18 months across 127 total reviews at 4.8 stars, so there is little negative signal to evaluate.

Memphis, TN / 4.6 rating from 126 reviews / Water damage restoration service

Best for: Memphis-area homeowners dealing with water damage that has led to mold, where a single contractor can handle extraction, remediation, and reconstruction under one insurance claim.

Service area: Headquartered at 1897 Thomas Rd in Memphis, Tennessee. Serves the Memphis metro including Bartlett, Arlington, Collierville, Cordova, East Memphis, Germantown, Lakeland, and Millington in Tennessee, plus Horn Lake, Olive Branch, Southaven, and Senatobia in Mississippi. Holds contracting licenses in Tennessee, Mississippi, and Arkansas.

Review snapshot: Delbert Palmer, Freddie Bargiacchi, and Hunter draw repeated praise for fast response and clear communication. But 1 recent 1-star review across 126 total describes being dropped mid-project after storm damage, with accusations of unprofessionalism from a staff member named Mitch.

Knoxville, TN / 5 rating from 125 reviews / Water damage restoration service

Best for: Knoxville-area homeowners dealing with water damage or mold after a pipe burst or leak who want the franchise owner, Greg Kendig, to personally assess the situation.

Service area: Based in Knoxville, Tennessee at 1201 Osprey Ln (37922). Serves Farragut, Kodak, Louisville, Maryville, Oak Ridge, Powell, Strawberry Plains, and surrounding communities. The listed area spans a wide portion of East Tennessee — confirm response times for locations outside the immediate Knoxville metro.

Review snapshot: Greg, Peyton, and Maddie draw repeated praise across 125 reviews for fast response times and honest assessments, with zero complaints at 3 stars or below in the last 18 months.

Arrington, TN / 5 rating from 123 reviews / Water damage restoration service

Best for: Nashville-area hotel and commercial property managers needing mold remediation from a restoration company with decades of hospitality industry relationships and IICRC-trained crews.

Service area: Headquartered in Arrington, Tennessee (Williamson County), about 30 miles south of Nashville. They list specific service pages for Franklin, Brentwood, Spring Hill, Smyrna, and Thompson's Station. Their water damage page also names Mt. Juliet, Hendersonville, Murfreesboro, Dickson, Hartsville, La Vergne, and Portland. They deploy nationally for catastrophe response work.

Review snapshot: Gary, Richard, Joey, Jake, and Mickey draw consistent praise across 123 reviews at 5.0 stars. But zero negative reviews in the last 18 months means there is no recent complaint data to evaluate.

Nashville, TN / 4.4 rating from 123 reviews / Water damage restoration service

Best for: Nashville-area homeowners or commercial property managers dealing with mold after water damage who want a national franchise with 24/7 emergency response and direct insurance coordination.

Service area: Headquartered at 1182 Antioch Pike in Nashville, Tennessee. The website lists service to Brentwood, Franklin, Hendersonville, Murfreesboro, Antioch, Belle Meade, Gallatin, Portland, Mount Juliet, Lebanon City, Rural Hill, Smyrna, Goodlettsville, and Nolensville. That covers a wide swath of Middle Tennessee — confirm response times for locations at the edges of this range.

Review snapshot: Mark draws repeated praise for water damage and mold work, and Miguel is a longtime favorite for cleaning jobs. But scheduling has slipped — one customer's confirmed carpet appointment vanished without explanation (3 one-star reviews across 123 total).

Kodak, TN / 4.8 rating from 112 reviews / Water damage restoration service

Best for: Sevier, Jefferson, and Cocke County property owners dealing with water damage or mold after a plumbing failure or storm, especially vacation cabin owners who need a team that coordinates directly with insurance adjusters.

Service area: Headquartered in Kodak, Tennessee at 243 W. Dumplin Valley Road. Covers Sevier County (Sevierville, Gatlinburg, Pigeon Forge), Jefferson County (Jefferson City, Dandridge, White Pine), and Cocke County (Newport, Cosby, Del Rio, Parrottsville). The three-county territory includes a mix of residential neighborhoods, vacation rental cabins, and commercial properties along the Smoky Mountain tourism corridor.

Review snapshot: Wes Trotter, Drew Hackler, and Josh Quillen draw consistent praise for fast response and clear communication across dozens of reviews. But 2 of 112 reviewers at 4.8 stars report equipment issues and a billing dispute on a water mitigation job.

Clarksville, TN / 4.9 rating from 111 reviews / Water damage restoration service

Best for: Clarksville homeowners dealing with water, fire, or storm damage who want a single company to handle mitigation, mold remediation, and full reconstruction under one roof.

Service area: Headquartered in Clarksville, Tennessee (Montgomery County). Their website lists service coverage across Montgomery, Cheatham, Robertson, and Stewart counties in Tennessee, plus Hopkinsville, Kentucky. The footer states they serve Tennessee and Kentucky broadly, though most reviews come from the Clarksville area.

Review snapshot: Eli draws consistent praise for fast, careful carpet and upholstery cleaning, while Frank, Teagan, and Daniel González are named repeatedly for restoration work. But one 2-star review (1 of 111 at 4.9★) cited disorganization and damaged belongings during a fire pack-out.