Water damage restoration providers

Alexandria, VA / 4.7 rating from 15687 reviews / Fire damage restoration service

Best for: Northern Virginia homeowners dealing with water damage that led to mold, who want one company to handle extraction, remediation, and rebuild under one roof with insurance coordination.

Service area: Headquartered in Alexandria, VA at 5740 General Washington Dr. The Alexandria office lists service areas including Fairfax, Arlington, Springfield, Bethesda, Rockville, Gaithersburg, McLean, Ashburn, Germantown, Centreville, and Sterling. The broader company operates eleven locations across Virginia, Maryland, North Carolina, South Carolina, and Washington DC. For mold remediation specifically, confirm that your area is served by the Alexandria office and not a more distant location.

Review snapshot: Techs like Cesar, Lloyd, Bertrand, Wayne, and Isac draw consistent praise for knowledge and friendliness. But 61 reviews at 1-3 stars across 15,687 total reveal a pattern of aggressive upselling, inflated repair quotes, and poor follow-through on callbacks and scheduling.

Minneapolis, MN / 4.8 rating from 5712 reviews / Water damage restoration service

Best for: Minneapolis metro homeowners and commercial properties needing same-day water damage cleanup with plumbing repair handled by the same company.

Service area: Headquartered at 1629 Hennepin Ave in Minneapolis. Covers 11 counties in the Twin Cities metro: Hennepin, Ramsey, Dakota, Anoka, Washington, Scott, Carver, Chisago, Isanti, Kanabec, and Pine. The service area list names over 100 cities from Andover to Woodbury, extending well beyond the core metro into exurban communities like Mora, Bruno, and Askov.

Review snapshot: Andrew, Gabe, and Jordan draw consistent praise for fast drain work and clear explanations. But pricing shocks dominate complaints, with 13 one-star reviews across 5,712 total at 4.8 stars.

St. Louis, MO / 4.8 rating from 5376 reviews / Water damage restoration service

Best for: St. Louis homeowners dealing with water damage that has led to mold growth, who want one company to handle plumbing repair, water extraction, and mold remediation under a single call.

Service area: Headquartered at 2671 Washington Ave in St. Louis, MO. Serves the St. Louis metro area including Oakville, University City, Webster Groves, Affton, Clayton, Crestwood, Richmond Heights, Ladue, Brentwood, Maplewood, and St. Charles. Claims coverage across 13 Missouri counties (including St. Louis, St. Charles, Jefferson, Franklin, Lincoln) and 10 Illinois counties (including St. Clair, Madison, Monroe). That is an extremely broad footprint -- confirm availability and response time for locations outside the immediate St. Louis urban core.

Review snapshot: Gabriel, Carl, and Nick draw consistent praise for thorough drain work and clear communication. But pricing complaints are a recurring theme, with multiple reviewers reporting quotes two to three times higher than competitors -- 14 one-star reviews across 5,376 total at 4.8 stars.

San Diego, CA / 4.8 rating from 5245 reviews / Water damage restoration service

Best for: San Diego County homeowners dealing with mold after a plumbing leak or flood who want one company to handle water damage, remediation, and the plumbing repair under the same roof.

Service area: Headquartered in San Diego, California (Sky Park Court, 92123). Serves San Diego County including Alpine, Carlsbad, Chula Vista, Coronado, El Cajon, Encinitas, Escondido, La Jolla, La Mesa, Lakeside, National City, Oceanside, Poway, Rancho Santa Fe, Santee, Spring Valley, and Vista. They also list a Las Vegas presence on their website, though the mold and restoration services appear focused on San Diego County.

Review snapshot: Rob A., JJ, and Shayla draw consistent praise for responsiveness and clear communication, but pricing complaints recur — 28 one-star reviews across 5,245 total at 4.8 stars, with several reviewers citing unexpected charges or upselling.

Rockford, IL / 4.8 rating from 4823 reviews / Water damage restoration service

Best for: Rockford-area homeowners dealing with water damage from burst pipes or basement flooding who want one company to handle both the plumbing repair and the cleanup in a single visit.

Service area: Headquartered in Rockford, Illinois at 5291 28th Ave. Serves Winnebago, Stephenson, and Boone counties, including Belvidere, Freeport, Loves Park, Machesney Park, Roscoe, Cherry Valley, South Beloit, and Rockton. The franchise lists over 30 cities across the three-county metro area.

Review snapshot: Bailey, Daniel, and Mackenzie draw consistent praise for clear explanations and fast work. But 26 negative reviews across 4,823 total at 4.8 stars reveal a pattern of aggressive upselling on sewer line repairs, with multiple customers reporting second opinions that found no damage.

Jacksonville, FL / 4.8 rating from 4516 reviews / Water damage restoration service

Best for: Jacksonville homeowners who need a plumbing leak fixed and the resulting water damage or mold handled by one crew, especially in flood-prone neighborhoods like Riverside, Avondale, or the Beaches.

Service area: Headquartered at 2028 W 21st St in Jacksonville, FL. Claims coverage across 10 counties: Duval, Clay, St. Johns, Nassau, Baker, Bradford, Columbia, Putnam, Union, and St. Johns. Named communities include Riverside, Avondale, San Marco, Springfield, Jacksonville Beach, Atlantic Beach, Ponte Vedra, Fleming Island, Orange Park, Middleburg, Fernandina Beach, Palatka, Lake City, Macclenny, and Starke. The reach from Palatka to Lake City to Amelia Island is broad for same-day service -- confirm response time for locations outside core Jacksonville.

Review snapshot: Nate Williams, Zachary, Brandon, and James draw repeated praise for fast drain clearing and honest assessments. But 11 one-star reviews across 4,516 total at 4.8★ cluster around aggressive upselling and water damage bills that escalate far beyond initial quotes.

Overland Park, KS / 4.9 rating from 4220 reviews / Water damage restoration service

Best for: Overland Park and KC metro homeowners dealing with water damage that triggered mold growth, who want plumbing repair and remediation handled by a single 24/7 crew.

Service area: Headquartered in Overland Park, Kansas at 8600 W 95th St. This location covers the entire Kansas City metro area across both states, including Johnson, Douglas, Leavenworth, Wyandotte, and Miami counties in Kansas, and Jackson, Clay, Platte, Cass, and Buchanan counties in Missouri. The service area list includes over 100 cities from Lawrence, KS to Warrensburg, MO, which is a broad geographic claim for a single office.

Review snapshot: Anthony and Aaron draw consistent praise for clear explanations and fast drain work, but 17 negative reviews across 4,220 total at 4.9 stars center on high prices and upselling for costly sewer repairs that second opinions found unnecessary.

Baltimore, MD / 4.8 rating from 4087 reviews / Water damage restoration service

Best for: Baltimore homeowners dealing with water damage who need same-day plumbing repair and mold cleanup from a single company with 24/7 availability across the metro area.

Service area: Roto-Rooter Baltimore operates from 516 N Charles St in downtown Baltimore. They cover Baltimore City and 11 counties: Anne Arundel, Howard, Prince George's, Montgomery, Baltimore County, Harford, Calvert, St. Mary's, Charles, Carroll, and the District of Columbia. The listed service area page names over 200 cities and neighborhoods, spanning from Aberdeen in the northeast to Waldorf in the south and Damascus in the west.

Review snapshot: Jeff draws repeat praise for fast, friendly plumbing work, and Delroy Clarke and Min earn high marks for skill and patience. But 10 one-star reviews across 4,087 total flag pricing disputes and aggressive upselling.

Jersey City, NJ / 4.8 rating from 3957 reviews / Water damage restoration service

Best for: Jersey City and Hudson County homeowners dealing with water damage that led to mold growth, where having plumbing repair and remediation handled by one crew on a 24/7 schedule matters more than price.

Service area: Headquartered at 3000 JFK Blvd, Suite 310A, Jersey City, NJ. Serves Jersey City neighborhoods including Downtown, Exchange Place, the Heights, Journal Square, Bergen-Lafayette, and Greenville. Lists coverage across Hudson, Essex, Bergen, Passaic, Union, Middlesex, Monmouth, Mercer, Somerset, and Hunterdon counties, with specific cities including Bayonne, Hoboken, Kearny, Newark, North Bergen, Secaucus, Weehawken, and West New York. A 10-county claim for a single branch is broad -- confirm your location falls within their actual dispatch range.

Review snapshot: Sai draws consistent praise across dozens of recent reviews for fast drain and sewer work, and Zane and Rodney get strong marks too. But pricing is the dominant complaint -- multiple reviewers report charges 3-5x what local competitors quoted for identical work, with 26 one-star reviews across 3,957 total at 4.8 stars.

Philadelphia, PA / 4.8 rating from 3816 reviews / Water damage restoration service

Best for: Philadelphia homeowners dealing with water damage that led to mold, who want one company to handle plumbing repair, water extraction, and mold cleanup without coordinating multiple contractors.

Service area: Headquartered at 3515 Frankford Ave, Philadelphia, PA 19134. The Philadelphia branch covers Philadelphia County plus Montgomery and Bucks counties. Their service area page lists over 100 specific cities and neighborhoods including Abington, Doylestown, Norristown, Levittown, Lansdale, New Hope, and Warminster, stretching from South Philadelphia to Upper Bucks County.

Review snapshot: Brian and Chalana draw consistent praise for fast, friendly plumbing work across dozens of recent reviews. But pricing is the dominant complaint — 19 negative reviews across 3816 total at 4.8 stars, with multiple customers reporting quotes two to three times what a second-opinion plumber charged.

Indianapolis, IN / 4.8 rating from 3464 reviews / Water damage restoration service

Best for: Indianapolis homeowners dealing with water damage that led to mold growth, where Roto-Rooter can fix the plumbing source and handle remediation in one dispatch.

Service area: Headquartered at 5170 Commerce Circle, Indianapolis, IN 46237. Covers Marion County and the Indianapolis metro including Beech Grove, Speedway, Cumberland, Southport, Carmel, Fishers, Noblesville, Greenwood, Brownsburg, Plainfield, and Avon. Claims coverage across 12 counties: Marion, Hamilton, Hendricks, Johnson, Morgan, Boone, Hancock, Shelby, Bartholomew, Putnam, Clay, and Vigo. The Vigo County claim (Terre Haute area) puts the western edge roughly 75 miles from Indianapolis, which is a broad reach for a single branch.

Review snapshot: Daniel Osagie and Evan draw repeat praise for fast, clear drain and water heater work across 3,464 reviews at 4.8 stars, but 16 recent complaints center on missed appointments and pricing surprises.

Mobile, AL / 4.8 rating from 3321 reviews / Water damage restoration service

Best for: Mobile, Baldwin, and Washington County homeowners dealing with mold after water damage who want a single company to handle plumbing, water cleanup, and remediation under one roof.

Service area: Headquartered in Mobile, Alabama at 2001 W I-65 Service Rd N. Serves Mobile County, Baldwin County, and Washington County, with specific coverage in Semmes, Saraland, Daphne, Fairhope, and Theodore. Separate phone lines operate for each county region. One reviewer noted a travel surcharge for addresses just outside the core service zone.

Review snapshot: Aaron, Cody Dickson, and Dallas draw repeat praise for fast response and persistence on tough jobs. But 8 one-star reviews across 3,321 total flag billing disputes where customers felt overcharged for incomplete work.