Provider profile
Knott’s Property Restoration
Provider snapshot
What this listing says
Clarksville homeowners dealing with water, fire, or storm damage who want a single company to handle mitigation, mold remediation, and full reconstruction under one roof.
Best for
- Clarksville and Montgomery County homeowners needing emergency water, fire, or storm damage restoration with same-day response.
- Property owners who want a single company to handle mitigation, mold remediation, and full reconstruction without switching contractors.
- Insurance claimants who need a restoration company that will coordinate directly with their insurer on paperwork and scope.
- Homeowners and landlords in the Clarksville area looking for regular carpet, upholstery, or duct cleaning from a company with strong local reviews.
- Spanish-speaking homeowners — multiple reviews are from Spanish-speaking customers who praise Daniel González and the team's communication.
About this company
Knott's Property Restoration is a full-service restoration company based in Clarksville, Tennessee, that handles water damage, fire damage, storm damage, mold remediation, and reconstruction. They also run a carpet, tile, and duct cleaning operation. Their primary identity is disaster restoration — mold work is one piece of a broader service menu. They serve both residential and commercial properties across Montgomery County and surrounding areas, including parts of Kentucky.
What stands out is the breadth of their operation. They handle every phase from emergency mitigation through final reconstruction, which means you can go from a flooded basement to a rebuilt kitchen without switching contractors. Their water damage page describes a process using high-powered pumps, dehumidifiers, and air movers for structural drying. They work directly with insurance companies on claims, and multiple reviewers confirm this is a real, hands-on service rather than just a website claim.
Knott's is a BBB-accredited business and an IICRC member. They won a local "Clarksville" award and operate 24 hours a day, 7 days a week. Several reviewers mention being referred by their insurance company, which suggests they maintain active relationships with local insurers.
4.9 stars across 111 Google reviews is unusually strong for a restoration company. Only one review in the last 18 months falls below 4 stars. That kind of consistency across water damage, fire restoration, carpet cleaning, and mold work — with different crews handling different jobs — points to a well-managed operation.
Services
Service area
Headquartered in Clarksville, Tennessee (Montgomery County). Their website lists service coverage across Montgomery, Cheatham, Robertson, and Stewart counties in Tennessee, plus Hopkinsville, Kentucky. The footer states they serve Tennessee and Kentucky broadly, though most reviews come from the Clarksville area.
Review consensus
Eli is by far the most frequently named employee, appearing in at least 12 reviews for carpet and upholstery cleaning. Reviewers describe him as fast, careful, and communicative. Frank and Teagan are praised for restoration fieldwork — Frank for going above and beyond on-site, Teagan for attention to detail during water damage mitigation. Daniel González is a standout with Spanish-speaking customers, with five or six reviews specifically thanking him by name for flood restoration. Jason is praised as a contractor who communicates well during long reconstruction projects. Kerry and Megan in the office are called out for being easy to reach and remembering customers by name. Nathan drew praise for duct cleaning and walking the customer through the process. Thomas and Kyle were noted for efficient duct cleaning work. Communication is the single most common theme — reviewers consistently say the team keeps them informed throughout the process.
1 found across 111 total reviews at 4.9★. The sole recent negative is a 2-star review from November 2025 describing a fire restoration job. The reviewer acknowledged the crew was nice, communicated well, and worked hard, but said the pack-out process was disorganized and that several big-ticket items were damaged outside of the fire itself. The reviewer credited Justin and Frank with stepping in to get things back on track and appreciated that the team took accountability rather than pointing fingers. No owner response was posted.
The review pattern splits cleanly by service line. Carpet and upholstery cleaning reviews almost universally name Eli and focus on speed and results. Restoration reviews name a rotating cast — Frank, Teagan, Thomas, Daniel, Jason — and focus on communication and insurance coordination. This suggests a company with dedicated teams for different service types rather than a single crew doing everything. The cluster of Spanish-language reviews praising Daniel González indicates the company actively serves Clarksville's Spanish-speaking community. Several reviewers mention being referred by their insurance company, which is a strong signal that insurers trust this operation enough to recommend it directly.
Eli (cleaning technician — consistently praised across 12+ reviews for speed, care, and communication). Frank (restoration field lead — praised for going above and beyond; also credited in the 2-star review for getting the job back on track). Teagan (restoration technician — praised for attention to detail and being informative). Daniel González (restoration technician — praised repeatedly by Spanish-speaking customers for attention and work quality). Jason (contractor/project manager — praised for communication during reconstruction). Justin (restoration — credited in the 2-star review for stepping in to fix problems). Kerry/Keri (office/receptionist — praised for helpfulness and remembering customers by name). Megan (office staff — praised for being helpful and easy to reach). Nathan (duct cleaning technician — praised for explaining the process). Thomas (restoration/duct cleaning technician — praised for efficiency). Kyle (duct cleaning technician — praised for efficiency). Matt (restoration technician — praised for hard work). Katie (staff — praised). KJ (staff — praised). Matthew Jones (cleaning technician — praised for couch and rug cleaning).
Knott's has an exceptionally strong review record for a restoration company handling this many service types. If you need mold remediation, ask for an independent inspection first since they both test and remediate. For water or fire damage, ask about their pack-out process up front — the one complaint in 111 reviews centered on belongings damaged during that step. Request Eli by name if you need carpet or upholstery cleaning.
Keep in mind
- Knott's both tests for mold and performs remediation, which is a conflict of interest. The company that finds the mold profits from fixing it. Consider getting an independent mold inspection before agreeing to remediation work.
- This is primarily a restoration and cleaning company, not a mold specialist. Mold remediation is one service among many, including water damage, fire damage, carpet cleaning, and duct cleaning.
- Their stated service area covers Montgomery, Cheatham, Robertson, and Stewart counties plus Hopkinsville, Kentucky. If you are on the outer edge of that range, confirm response times before an emergency happens.
- The one recent negative review involved a fire restoration pack-out where belongings were damaged outside of the fire itself. If you need a pack-out, ask specifically about their process for inventorying and protecting high-value items.
- The owner did not respond to the one negative review in the last 18 months. That is a small sample, but worth noting.