Water damage restoration in Louisiana

Westlake, LA / 4.7 rating from 690 reviews / Water damage restoration service

Best for: Lake Charles metro homeowners dealing with water damage who want a single company to handle both the plumbing repair and the cleanup, available 24/7 including holidays.

Service area: Headquartered in Westlake, Louisiana, serving the greater Lake Charles metro area. Covers Calcasieu, Cameron, Jefferson Davis, Beauregard, Vernon, Allen, and Acadia parishes in Louisiana, plus Jasper, Jefferson, Hardin, Orange, Newton, and Sabine counties in southeast Texas. That is a large footprint spanning two states — confirm response times for outlying areas.

Review snapshot: Gavin Richard, Kyle, and Luke draw repeated praise for fast, friendly plumbing work. But 4-star reviewers consistently flag pricing as higher than expected — 1 one-star review across 690 total at 4.7 stars.

Kenner, LA / 5 rating from 524 reviews / Water damage restoration service

Best for: Kenner and greater New Orleans homeowners dealing with water damage that needs same-day response from a 24/7 national franchise with industrial extraction and drying equipment on every truck.

Service area: Roto-Rooter's Kenner location is based at 1942 Williams Blvd and serves the greater New Orleans metropolitan area. Named service cities include Kenner, Metairie, New Orleans, Gentilly, Jefferson, Terrytown, River Ridge, Waggaman, Destrehan, Chalmette, Luling, Raceland, and Bayou Cane across 11 parishes including Jefferson, Orleans, St. Charles, St. Bernard, Lafourche, Terrebonne, and Plaquemines. That is a wide geographic claim for a single office, so confirm dispatch time for locations outside Jefferson Parish.

Review snapshot: Emile and Lester draw repeated praise for fast, clear explanations across dozens of reviews. But office scheduling and communication drew complaints in 3 of 524 reviews at 5.0 stars, with one customer charged for unresolved work.

Baton Rouge, LA / 4.9 rating from 242 reviews / Water damage restoration service

Best for: Baton Rouge homeowners dealing with water damage or mold after storms or plumbing failures who want a franchise-backed team with 24/7 dispatch and insurance coordination.

Service area: Headquartered in Baton Rouge, Louisiana, serving East Baton Rouge Parish and surrounding areas. One reviewer referenced work in Norco, about 50 miles southeast, suggesting they cover a broader regional footprint across the greater Baton Rouge metro.

Review snapshot: Lucas, Samuel, and Tim draw consistent praise across dozens of reviews for speed and communication. But 3 one-star reviews out of 242 cite inflated estimates and unfinished work.

Shreveport, LA / 4.8 rating from 239 reviews / Water damage restoration service

Best for: Shreveport and Bossier City homeowners or businesses facing mold after water damage who want a large franchise operation with IICRC-certified mold remediation technicians and in-house reconstruction.

Service area: Headquartered at 8815 St. Vincent Ave in Shreveport, Louisiana. Serves Shreveport, Bossier City, Forbing, Stonewall, and surrounding communities in northwest Louisiana. Claims coverage into east Texas and south Arkansas, and deploys nationally for large-loss disaster response.

Review snapshot: Krystal, Brooke, and Bobby draw consistent praise across dozens of reviews for fast response and clear communication. But 3 of 239 reviewers report missed appointments and poor follow-through on scheduling, with no likes validating those complaints.

Baton Rouge, LA / 4.9 rating from 219 reviews / Water damage restoration service

Best for: Baton Rouge homeowners dealing with water damage that has turned into a mold problem, who want a single DKI-affiliated restoration company to handle testing, remediation, and reconstruction under one contract.

Service area: Headquartered at 11800 Industriplex Blvd STE 7 in Baton Rouge, Louisiana. Primary service area covers Baton Rouge, Denham Springs, Gonzales, Prairieville, Zachary, Hammond, and surrounding East Baton Rouge, Livingston, and Ascension parishes. They list over 100 cities and parishes across Southern Louisiana, extending to Lafayette, Houma, New Orleans, Slidell, Covington, and Mandeville, though response times for locations far from Baton Rouge are worth confirming.

Review snapshot: Kevin, Beau, and April draw consistent praise across 219 reviews for communication and follow-through. But one reviewer flagged pricing as high for the scope of work, and 1 review at 2 stars had no text and could not be matched to a client record.

Scott, LA / 5 rating from 163 reviews / Water damage restoration service

Best for: Lafayette-area homeowners dealing with water damage or post-flood mold who want a family-owned restoration company with 24/7 response and a 5.0-star Google rating across 163 reviews.

Service area: 1st Response Emergency Repairs is based in Scott, Louisiana. The company lists Lafayette, Youngsville, Broussard, Scott, Carencro, New Iberia, Abbeville, St. Martinville, and Breaux Bridge as service areas. They claim to serve 'all of South Louisiana,' which is broad — confirm response times for locations outside the immediate Lafayette metro.

Review snapshot: Malik (owner) draws consistent praise across 163 reviews for fast response, hands-on involvement, and clear communication, with zero negative reviews posted in the last 18 months.

Lafayette, LA / 4.8 rating from 138 reviews / Water damage restoration service

Best for: Lafayette-area homeowners dealing with water damage that has turned into mold, where this veteran- and female-owned restoration company can handle extraction, drying, and remediation under one roof.

Service area: Headquartered at 1917 Dulles Dr in Lafayette, Louisiana. They list service coverage across Acadiana including Abbeville, Breaux Bridge, Broussard, Carencro, Youngsville, New Iberia, Opelousas, Scott, and Eunice. Their website also lists Baton Rouge, and reviews confirm work as far as Lake Charles and Jennings — roughly a 100-mile radius from Lafayette.

Review snapshot: Zack, Gabe, and Kent draw consistent praise for fast emergency response and clear communication across 138 reviews at 4.8 stars, with zero 1-star reviews in the last 18 months.

Mandeville, LA / 5 rating from 121 reviews / Water damage restoration service

Best for: Northshore Louisiana homeowners who want an owner-operated remediation company that also handles reconstruction, so you don't need a second contractor after the mold work is done.

Service area: Headquartered in Mandeville, Louisiana. Serves the Northshore including Covington, Slidell, Abita Springs, Madisonville, Lacombe, Folsom, Goodbee, Hammond, Ponchatoula, Robert, and Bush. Also lists service pages for the New Orleans metro including Metairie, Kenner, Harahan, and River Ridge. That is a broad footprint from a single Mandeville location — confirm availability and response times for the southern shore.

Review snapshot: Lloyd Tournet draws consistent praise across 121 reviews for hands-on communication and walking homeowners through every step, with Christina and Joy also named for insurance help. But zero negative reviews in the last 18 months means there's no recent complaint data to weigh.

Lake Charles, LA / 4.7 rating from 100 reviews / Water damage restoration service

Best for: Lake Charles homeowners dealing with water damage that has turned into mold, where this owner-operated SERVPRO franchise handles both mitigation and reconstruction under one roof.

Service area: SERVPRO of Lake Charles is headquartered at 3325 Center Street in Lake Charles, Louisiana. Their website lists service areas as Lake Charles, Westlake, and Sulphur. Reviews also come from customers in Iowa, Moss Bluff, and Crowley, suggesting they serve the broader Calcasieu Parish area.

Review snapshot: Ben, Steve, Joyce, and Jennifer draw consistent praise across 100 reviews at 4.7 stars, with zero complaints in the last 18 months.

Shreveport, LA / 5 rating from 91 reviews / Water damage restoration service

Best for: Shreveport-Bossier City homeowners dealing with water damage or mold who want a family-run restoration company that handles insurance claims and offers financing through GoodLeap.

Service area: Headquartered in Bossier City, Louisiana. The website lists 10 service area cities: Shreveport, Bossier City, Haughton, Blanchard, Greenwood, Benton, Keithville, Barksdale AFB, Mooringsport, and Doyline — all within Caddo and Bossier parishes in Northwest Louisiana.

Review snapshot: Maci, Bart, and Amanda draw consistent praise for communication and follow-through across 91 reviews at 5.0 stars, with only 1 one-star review — and it contains no text or detail.

Baton Rouge, LA / 5 rating from 70 reviews / Water damage restoration service

Best for: Baton Rouge homeowners and businesses needing same-day water extraction or mold removal from a franchise location where Chuck handles most jobs personally.

Service area: Headquartered in Baton Rouge, LA 70810. Their contact page lists 29 service cities including Denham Springs, Hammond, Gonzales, Prairieville, Ponchatoula, Walker, Baker, Amite, Livingston, Greenwell Springs, Saint Amant, Geismar, and Saint Gabriel. That covers a wide radius across East Baton Rouge, Livingston, Tangipahoa, and Ascension parishes.

Review snapshot: Chuck draws consistent praise across nearly every review for fast response times and hands-on involvement, with Keith and Elijah also named positively; zero 1-star reviews exist across 70 total at 5.0 stars.

Alexandria, LA / 4.5 rating from 59 reviews / Water damage restoration service

Best for: Central Louisiana homeowners in Alexandria, Pineville, and Ball dealing with mold after water damage or roof leaks, who want a SERVPRO franchise that also handles the dryout and rebuild in one project.

Service area: Headquartered in Alexandria, Louisiana at 200 McKeithen Drive. The website lists Alexandria, Pineville, and Ball as primary service areas. Reviewers place jobs in Natchitoches, Marksville, Winnfield, Oakdale, and Boyce, indicating coverage across a wide stretch of Central Louisiana. Confirm response times for locations more than 30 miles from Alexandria.

Review snapshot: Ben, Chase, and Aaron draw consistent praise for fast response and clean work across 59 reviews, with Kelli singled out for insurance coordination. But no recent negative reviews exist to surface complaints, leaving the 4.5-star average without a clear weak point to test.

Lafayette, LA / 5 rating from 57 reviews / Water damage restoration service

Best for: Lafayette homeowners dealing with water damage or mold after pipe bursts or storms who want a locally owned franchise with IICRC-trained technicians and 24/7 response.

Service area: Based in Lafayette, Louisiana. Serves the Lafayette and surrounding Acadiana communities. The website does not list specific cities or parishes beyond the Lafayette area, and service boundaries for this franchise location are not clearly defined.

Review snapshot: Drake (owner) and Charley draw consistent praise for fast personal response, often arriving within 30 minutes; Spencer and Christian get credit for daily check-ins. But with zero negative reviews across 57 total at 5.0 stars, the review profile lacks critical feedback.

Lafayette, LA / 4.9 rating from 55 reviews / Water damage restoration service

Best for: Lafayette-area homeowners dealing with water damage that has led to mold, where a single family-owned company founded in 1999 can handle both the water extraction and remediation under one roof.

Service area: Headquartered in Lafayette, Louisiana. Full restoration and cleaning services cover Lafayette, Broussard, Youngsville, New Iberia, Abbeville, Opelousas, Scott, Breaux Bridge, St. Martinville, and Lake Arthur. Restoration-only service extends to Baton Rouge, Lake Charles, Alexandria, Franklin, and Morgan City.

Review snapshot: Jessica Guidry draws repeated praise for responsiveness and honesty, with Kyle, Terry Menard, and Jonah also named for strong field work. But with zero 1-star reviews across 55 total at 4.9 stars, there are no complaint patterns to flag.

New Orleans, LA / 5 rating from 54 reviews / Water damage restoration service

Best for: New Orleans homeowners dealing with water damage who want an owner-operated company where Daniel Sellers handles the job personally and navigates your insurance claim.

Service area: Dry Pro Restoration is based at 315 Newman Ave in Jefferson, part of the New Orleans metro area. They serve Orleans, Jefferson, and St. Tammany parishes, listing 18 specific cities including Metairie, Kenner, Slidell, Mandeville, Covington, Chalmette, Gretna, Harvey, Hammond, and Gonzales. The outer edges of that service area — Hammond, Gonzales, and Pearl River — are 50+ miles from their base, so response times will vary.

Review snapshot: Daniel Sellers draws near-universal praise across 54 reviews for fast response times, hands-on work, and walking customers through insurance claims. But with zero negative reviews on record, there is no independent check on what happens when things go wrong.

Baton Rouge, LA / 4.9 rating from 51 reviews / Water damage restoration service

Best for: Baton Rouge homeowners dealing with water damage that has turned into a mold problem, where one company handling extraction through remediation and reconstruction reduces coordination headaches.

Service area: Headquartered on Highland Road in Baton Rouge, Louisiana. Their service areas page lists Baton Rouge, St. George, Prairieville, Zachary, Geismar, and Gonzales. Reviews confirm work in West Baton Rouge and as far as Lafayette, though core operations appear concentrated in the Greater Baton Rouge area.

Review snapshot: Collin draws consistent praise for detailed explanations and fair pricing, with Jason noted for fast multi-disaster response, but 1 one-star review out of 51 total describes a missed appointment and no follow-up estimate.

Shreveport, LA / 5 rating from 50 reviews / Water damage restoration service

Best for: Shreveport and Northwest Louisiana homeowners who need a single company to handle water damage and mold remediation together, backed by the national BELFOR franchise network.

Service area: Headquartered on Thompson Street in Shreveport, Louisiana. They list roughly 30 cities across Northwest Louisiana, including Bossier City, Benton, Haughton, Minden, Greenwood, Blanchard, and Vivian. The coverage extends from Shreveport north to the Arkansas border (Springhill, Rodessa) and east toward Minden and Sibley — a large geographic footprint for a single franchise location.

Review snapshot: David Compton draws praise in nearly half the reviews for fast response, clear explanations, and hands-on work, with Kirby Fairbanks and Chasity also named repeatedly. But with zero negative reviews across 50 total, there is no complaint data to evaluate.

Baton Rouge, LA / 4.8 rating from 50 reviews / Water damage restoration service

Best for: Baton Rouge homeowners dealing with water damage or mold who want a single company to handle extraction, remediation, and rebuild under one insurance claim.

Service area: Headquartered in Baton Rouge, Louisiana on Industriplex Blvd. They list specific service cities including Baton Rouge, West Baton Rouge, Zachary, Central, Prairieville, Gonzales, Plaquemine, Brusly, Baker, Walker, Watson, Denham Springs, and St. Gabriel. They also claim New Orleans, Lafayette, and Covington, which extends the range considerably from their Baton Rouge base. Confirm availability and response times for locations outside East Baton Rouge Parish.

Review snapshot: Brad Lynch and Jennifer draw consistent praise across 50 reviews for fast emergency response and clear communication. But with zero negative reviews in the last 18 months, there is no recent complaint data to assess (0 of 50 reviews at 1 star).

Metairie, LA / 4.8 rating from 50 reviews / Water damage restoration service

Best for: Metairie and New Orleans homeowners dealing with water or mold damage who want an owner-operator with 10 years of insurance adjusting experience handling their claim.

Service area: Headquartered at 2701 Airline Dr in Metairie, LA. The company lists service areas including Metairie, New Orleans, Kenner, Belle Chasse, Slidell, and Houma. The core coverage area is Jefferson Parish and Orleans Parish. Houma (Terrebonne Parish) is roughly 55 miles southwest, so confirm response time for that area.

Review snapshot: Michael Keppner draws consistent praise across 50 reviews for hands-on communication and fast response, with Rozane noted for scheduling and insurance help. Zero 1-star reviews in the last 18 months.

Hammond, LA / 4.9 rating from 46 reviews / Water damage restoration service

Best for: Tangipahoa Parish homeowners who want a single franchise team to handle water damage, mold, and reconstruction under one roof, with the owner Larry Rogers personally involved in jobs.

Service area: Headquartered at 12448 US-190 in Hammond, Louisiana. Serves Tangipahoa Parish including Hammond, Ponchatoula, Amite City, Kentwood, Roseland, Natalbany, Loranger, Manchac, Baptist, and Robert.

Review snapshot: Larry, Chris, and Sylvia draw consistent praise for hands-on involvement and fast response times across 46 reviews at 4.9 stars. But zero recent negatives means there is no complaint data to weigh against the positives.

Scott, LA / 4.7 rating from 45 reviews / Water damage restoration service

Best for: Lafayette-area homeowners and businesses dealing with water damage or mold after plumbing failures or storms, backed by a national franchise with 24/7 emergency response and insurance coordination.

Service area: Headquartered in Scott, Louisiana, serving the Lafayette and Acadiana area. Named service cities include Lafayette, Opelousas, New Iberia, Youngsville, Breaux Bridge, and Abbeville. The same ownership group also operates ServiceMaster Restore locations in Lake Charles and Alexandria/Pineville, covering a wide corridor across central and southwest Louisiana.

Review snapshot: Jonathan, Jordan, Lance, Anthony, and Dillon draw praise for quick response and clear communication, but 2 one-star reviews across 45 total flag concerns about crew experience and billing disputes with insurance adjusters.

Covington, LA / 5 rating from 37 reviews / Water damage restoration service

Best for: Covington and Northshore homeowners dealing with water damage or mold after storms, backed by a family-owned franchise with a perfect 5.0-star rating across 37 reviews.

Service area: Headquartered in Covington, Louisiana. Covers St. Tammany Parish cities including Covington, Mandeville, and Folsom, and Tangipahoa Parish cities including Hammond, Amite, and Independence. The franchise territory extends to 21+ cities across southeastern Louisiana and parts of southern Mississippi, reaching as far as Bogalusa and Kentwood.

Review snapshot: Larry, Josh, and Jennifer draw repeated praise for fast communication and hands-on involvement across 37 reviews. But with zero negative reviews on record, there is no independent complaint data to weigh against the positives.

Shreveport, LA / 4.9 rating from 123 reviews / Water damage restoration service

Best for: Shreveport-Bossier City property owners dealing with water, fire, or storm damage who want a nationally backed restoration company with same-day response and local roots as the former Putman Restoration.

Service area: Based in Bossier City, Louisiana at 3200 Shed Rd. Serves Shreveport and Bossier City directly. The website lists coverage across Caddo, Bossier, Webster, and DeSoto parishes in Northwest Louisiana.

Review snapshot: Victoria and Caitlyn draw praise for customer service, and multiple reviewers name former owner Mike Putman as hands-on and responsive. Zero 1-star reviews found across 123 total reviews at 4.9 stars.

Belle Chasse, LA / 5 rating from 40 reviews / Water damage restoration service

Best for: Southeast Louisiana homeowners dealing with water damage or post-hurricane mold who want an owner-operated company that handles insurance documentation and has a perfect 5.0 Google rating across 40 reviews.

Service area: Based in Belle Chasse, Louisiana. Serves Southeast Louisiana including New Orleans, Metairie, Kenner, Slidell, Covington, Mandeville, Hammond, Houma, Luling, and Bay St. Louis, Mississippi. The claimed territory spans roughly 120 miles from Houma to Bay St. Louis.

Review snapshot: DJ and Scott draw consistent praise across 40 reviews for fast response, clear communication, and careful demolition that avoids unnecessary work. But with zero negative reviews on record, there is no independent counterpoint to weigh against.