Provider profile
Water Removal Pros
Provider snapshot
What this listing says
Southeast Louisiana homeowners dealing with water damage or post-hurricane mold who want an owner-operated company that handles insurance documentation and has a perfect 5.0 Google rating across 40 reviews.
Best for
- New Orleans metro homeowners needing emergency water extraction or post-storm mold remediation from a local, owner-operated company.
- Property owners who want the company owners on-site during the job, not just a dispatched crew.
- Insurance claimants who need a restoration company experienced at documentation and adjuster coordination.
About this company
Water Removal Pros is an owner-operated restoration company based in Belle Chasse, Louisiana, run by David "DJ" Fernandez Jr and Scott Duplantier. They handle water damage, fire and smoke damage, mold remediation, and biohazard cleanup across Southeast Louisiana, with a focus on the New Orleans metro area. They offer 24/7 emergency response and claim an average one-hour response time.
Their website emphasizes IICRC training, thermal imaging, and moisture mapping during assessments. They also run a separate biohazard division called NOLA Disinfect. Both owners personally show up on jobs, which is a pattern confirmed repeatedly in reviews. The company holds an EPA Lead-Safe certification and is OSHA compliant.
A 5.0 rating across 40 Google reviews with zero negatives is unusual. Many of those reviews reference Hurricane Ida work from 2021, and the company continues to pick up new reviews through 2026. Multiple reviewers specifically note that DJ and Scott avoided unnecessary demolition, which saved money and impressed insurance adjusters.
Services
Service area
Based in Belle Chasse, Louisiana. Serves Southeast Louisiana including New Orleans, Metairie, Kenner, Slidell, Covington, Mandeville, Hammond, Houma, Luling, and Bay St. Louis, Mississippi. The claimed territory spans roughly 120 miles from Houma to Bay St. Louis.
Review consensus
DJ and Scott are named by dozens of reviewers. The most common praise points: fast arrival (often same day), clear explanations of the damage and repair process, careful approach to demolition that avoids removing more than necessary, and help navigating insurance claims. Several reviewers mention that their insurance adjusters were impressed with the documentation quality. Multiple hurricane Ida clients say DJ and Scott stayed through the post-storm chaos when other contractors left.
0 found across 40 total reviews at 5.0★. No 1-star reviews found (0 found across 40 total reviews at 5.0 stars).
The review base skews heavily toward Hurricane Ida clients from late 2021 through 2022, which makes sense for a company that built its reputation during a major disaster. Newer reviews from 2023-2026 continue the same themes but at a slower pace. The complete absence of any negative reviews is notable but could simply reflect a small company where the owners handle every job personally.
DJ (co-owner — consistently praised for site assessments, mold knowledge, and clear communication). Scott (co-owner — praised for fast response, setting up drying equipment, and insurance coordination).
Every data point available says this company delivers. DJ and Scott show up personally, explain the work, and document it well enough to satisfy insurance adjusters. The main risk is the conflict of interest on mold work. Get an independent mold test before agreeing to remediation, and confirm availability if you are outside the New Orleans metro.
Keep in mind
- Water Removal Pros does both mold testing and mold remediation. That is a conflict of interest: the company assessing your mold problem also profits from fixing it. Consider hiring an independent mold inspector before committing to remediation work.
- The service area claim covers all of Southeast Louisiana plus Bay St. Louis, Mississippi. That is a wide territory from a Belle Chasse base. Confirm response time and availability for locations far from the metro.
- All 40 Google reviews are 5-star with zero negatives. That is statistically uncommon and worth noting, though it does not necessarily indicate a problem.