Provider profile
1-800 Water Damage of Shreveport
Provider snapshot
What this listing says
Shreveport and Northwest Louisiana homeowners who need a single company to handle water damage and mold remediation together, backed by the national BELFOR franchise network.
Best for
- Shreveport-area homeowners dealing with water damage that has led to mold growth, since this company handles both under one roof.
- Commercial property owners in Northwest Louisiana who need after-hours or weekend restoration work with insurance billing handled directly.
- Buyers who want the backing of a national franchise brand (BELFOR network) rather than a standalone local operator.
- Situations where fast initial response matters — reviewers consistently mention same-day or next-day arrival.
About this company
1-800 WATER DAMAGE of Shreveport is a franchise location on Thompson Street, part of the BELFOR Franchise Group network. Their primary identity is water damage restoration, with mold remediation as a secondary service line. They serve both residential and commercial properties across Northwest Louisiana, from Shreveport and Bossier City out to Minden, Springhill, and the surrounding parishes.
Their mold page references following S520 guidelines for removal, and the site displays IICRC and EPA Lead Safe firm badges. The website describes mold assessment, containment, treatment, and damage repair, but doesn't detail specific equipment or testing methods beyond the standard franchise language. Nothing on the site distinguishes their mold approach from other 1-800 WATER DAMAGE locations.
This is a franchise operation, independently owned and operated under the BELFOR umbrella. Jesse Holloran appears to run the Shreveport location based on the contact email on the website. The franchise link to BELFOR gives them access to national-scale resources, insurance relationships, and continuing education programs.
A perfect 5.0 stars across 50 Google reviews is unusual. Every single review is 5 stars, with no 1, 2, 3, or 4-star reviews at all. The review volume is modest but the unanimity is striking. Most reviews are from late 2025 through mid-2026, suggesting this is a relatively new location building its review base.
Services
Service area
Headquartered on Thompson Street in Shreveport, Louisiana. They list roughly 30 cities across Northwest Louisiana, including Bossier City, Benton, Haughton, Minden, Greenwood, Blanchard, and Vivian. The coverage extends from Shreveport north to the Arkansas border (Springhill, Rodessa) and east toward Minden and Sibley — a large geographic footprint for a single franchise location.
Review consensus
David Compton is the standout name, appearing in roughly half of all reviews. Reviewers praise his speed, clear explanations of the restoration process, and willingness to make extra trips. Kirby Fairbanks draws consistent praise as a field technician, often mentioned alongside David for water mitigation work. Chasity is praised for logistics, equipment pickup, and being approachable — multiple reviewers specifically appreciated having a woman handle initial visits. Anthony Lerma gets high marks for communication, especially in stressful Category 3 water loss situations. Keegan is called out as a hard worker across several reviews. The most consistent praise theme across all 50 reviews is fast response time and willingness to explain the process to homeowners.
0 found across 50 total reviews at 5.0★. (0 found across 50 total reviews at 5.0★) No negative reviews exist for this business. Without any 1, 2, or 3-star reviews, there are no complaints to analyze. This means there is also no data on how the company handles dissatisfied customers.
The entire review base was posted between October 2025 and May 2026 — roughly an 8-month window. This suggests the Shreveport franchise is relatively new or recently changed ownership. The review accumulation pattern, with clusters of reviews on the same dates (e.g., five reviews on February 5, four on February 4), could indicate the team actively requests reviews after completing jobs. Not unusual for a young franchise building its reputation, but worth factoring into how much weight you give the uniformly positive signal.
David Compton (lead technician — praised in ~25 reviews for fast response, clear communication, and detailed work). Kirby Fairbanks (field technician — praised in ~8 reviews for water mitigation). Chasity (logistics/equipment — praised in ~8 reviews for friendliness and attention to detail; also spelled Chassity, Chastity, and Charity by different reviewers). Anthony Lerma (technician — praised in ~4 reviews for communication and compassion during emergencies). Keegan (technician — praised in ~5 reviews as a hard worker). Jesse Holloran (manager/owner — mentioned once for same-day phone response). Thomas Fairbanks (technician — praised in 2 reviews for demo work). Wes (technician — mentioned once for equipment pickup). Matt (technician — mentioned in 2 reviews). Blake (technician — mentioned once).
Every review is 5 stars and nearly all describe water damage work, not mold remediation. If you are hiring them for mold, you are relying on franchise credentials and the S520 claim rather than customer-confirmed mold results. Ask for David Compton if you want the technician reviewers trust most, and get an independent mold test before agreeing to remediation scope.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest — the company identifying the mold problem also profits from fixing it. Consider getting an independent mold inspection before committing to their remediation proposal.
- This is a franchise, not a locally-founded company. The Shreveport location is independently owned, but the website content, branding, and service descriptions are largely templated from the national franchise. Local specifics about equipment and methods are thin.
- Every review is about water damage work. None of the 50 Google reviews mention mold remediation specifically, so there is no independent confirmation of their mold work quality from customers.
- The service area list includes 30+ cities across Northwest Louisiana. Confirm they can reach your location promptly, especially if you are in one of the more distant towns like Springhill or Vivian.
- The review profile is unusually uniform — 50 reviews, all 5 stars, most from the same few-month window. This does not necessarily indicate manipulation, but it is worth noting.