Provider profile
BELFOR Property Restoration of Shreveport - Bossier City
Provider snapshot
What this listing says
Shreveport-Bossier City property owners dealing with water, fire, or storm damage who want a nationally backed restoration company with same-day response and local roots as the former Putman Restoration.
Best for
- Shreveport-Bossier City homeowners needing mold remediation tied to a water damage event, where one company can handle both
- Commercial property managers wanting a single restoration provider with national insurance program relationships and 24/7 availability
About this company
BELFOR Property Restoration operates in Shreveport and Bossier City as part of the largest property restoration company in the world. This local office, managed by Chris Allen, grew out of Putman Restoration — a Shreveport-area company whose name still appears throughout the Google review history. The acquisition brought national-scale resources to a team that already had deep local roots.
Mold remediation is one piece of a broad restoration operation here. BELFOR's Shreveport-Bossier office handles water damage, fire damage, storm recovery, smoke damage, contents restoration, document recovery, and environmental services including asbestos and lead paint abatement. The website displays an IICRC badge. Nothing on the site points to mold-specific equipment or methods beyond standard remediation language.
4.9 stars across 123 Google reviews is unusually strong volume for the Shreveport-Bossier market. Zero negative reviews appeared in the last 18 months. The review history reflects the Putman Restoration era, with consistent praise for rapid response to water emergencies — often within an hour.
Services
Service area
Based in Bossier City, Louisiana at 3200 Shed Rd. Serves Shreveport and Bossier City directly. The website lists coverage across Caddo, Bossier, Webster, and DeSoto parishes in Northwest Louisiana.
Review consensus
Rapid emergency response is the dominant theme — multiple reviewers describe crews arriving within 60 to 90 minutes for water emergencies. Victoria and Caitlyn receive specific praise for customer service on pricing and communication. Former owner Mike Putman is named repeatedly as personally involved, answering calls and showing up on-site. Haynes is praised for guiding a homeowner through an asbestos complication on Christmas Eve. Several reviewers describe the team helping with insurance coordination.
0 found across 123 total reviews at 4.9★. No 1-star reviews found in the last 18 months (0 found across 123 total reviews at 4.9 stars). The review record contains no negative feedback to analyze.
A cluster of approximately 40 five-star reviews appeared on September 8-12, 2022, many with brief or no text and from reviewers with low review counts. This pattern is consistent with a review solicitation campaign, which is common but worth noting. The reviews with substantive text across all dates tell a consistent story of fast water damage response.
Victoria (customer service — positive), Caitlyn (customer service/pricing — positive), Haynes (project management — positive), Mike Putman (owner/founder of predecessor company — positive), Chris Allen (General Manager per website — not mentioned in reviews).
This is a water-and-fire restoration company that also does mold work, not a mold specialist. If your mold problem stems from a water event, BELFOR can handle the full chain. Ask specifically about their mold remediation crew's experience and what containment methods they use on mold jobs.
Keep in mind
- Mold remediation is a secondary service here — BELFOR's Shreveport office focuses primarily on water, fire, and storm restoration. If you need a mold-only specialist, this may not be the tightest fit.
- The Google reviews overwhelmingly reference water damage and emergency response work. Almost none mention mold jobs specifically, so there is limited review evidence of mold remediation quality.
- Many reviews reference "Putman Restoration," the previous name. The current operation runs under BELFOR with different branding and national corporate structure, though local staff may overlap.