Provider profile
Dry Pro Restoration
Provider snapshot
What this listing says
New Orleans homeowners dealing with water damage who want an owner-operated company where Daniel Sellers handles the job personally and navigates your insurance claim.
Best for
- New Orleans metro homeowners who want the company owner to personally handle their water damage or mold job from assessment through insurance filing.
- Buyers dealing with an active water emergency who need same-day equipment deployment and someone on-site within an hour.
- Property owners who dread the insurance process — multiple reviewers specifically credit Daniel with handling their claims and increasing payouts.
- Realtors and contractors in the greater New Orleans area who need a reliable remediation referral for clients.
About this company
Dry Pro Restoration is an owner-operated restoration company based in Jefferson (315 Newman Ave, New Orleans metro), where Daniel Sellers runs the business and personally handles most jobs. Their primary identity is water damage restoration, but they also do mold remediation, fire damage restoration, and a long list of related services. They are IICRC-certified and hold a Louisiana State Licensing Board contractor license.
What stands out is the owner-operator model. Daniel Sellers shows up on the calls, does the assessments, coordinates insurance paperwork, and connects customers with subcontractors for rebuild work like sheetrock and painting. Multiple reviewers — including a contractor and a realtor — describe him arriving within 15 to 45 minutes. The company brings its own dehumidification equipment and air scrubbers on the same day. For mold work, they describe a process that includes containment and antimicrobial treatment.
The company has been operating since at least 2017 based on the website's earliest published content, with reviews going back to 2021. Dry Pro is registered under Audubon Management Group LLC. They serve residential and commercial properties across Orleans, Jefferson, and St. Tammany parishes, and they advertise 24/7 availability where calls go directly to a response technician rather than an answering service.
A 5.0-star rating across 54 Google reviews is unusual. Every single review is five stars. That kind of uniformity is rare even for small companies that do great work, and buyers should weigh it accordingly — it may reflect a company that actively solicits reviews from satisfied customers while unhappy ones simply move on.
Services
Service area
Dry Pro Restoration is based at 315 Newman Ave in Jefferson, part of the New Orleans metro area. They serve Orleans, Jefferson, and St. Tammany parishes, listing 18 specific cities including Metairie, Kenner, Slidell, Mandeville, Covington, Chalmette, Gretna, Harvey, Hammond, and Gonzales. The outer edges of that service area — Hammond, Gonzales, and Pearl River — are 50+ miles from their base, so response times will vary.
Review consensus
Daniel Sellers is named in the vast majority of reviews. Reviewers consistently highlight three things: fast response times (15 to 45 minutes in multiple accounts), hands-on insurance assistance (including claim documentation and payout negotiation), and a willingness to give free advice even when it means not landing the job. Monica Brown noted Daniel gave courtesy advice while working on a neighbor's property. Contractor David Hassenboehler called his storm response immediate and the work spectacular. Realtor Bethany Robeaux described him as a repeat referral for her clients. Kamilah, a Local Guide with 49 reviews, praised the company for staying in their lane and connecting her with additional contractors rather than overselling. Several reviewers mention same-day equipment deployment including air scrubbers and dehumidifiers.
0 found across 54 total reviews at 5.0★. No negative reviews found. Across 54 total reviews at 5.0 stars, not a single reviewer has left a rating below five stars. This absence means there is no customer-reported data on how the company handles dissatisfaction, delays, or cost disputes.
The perfect 5.0 rating across 54 reviews is structurally unusual. Many of the reviews cluster around specific dates — 10 reviews were posted on September 2, 2023, and several others share dates in early 2024 and 2025. This pattern is consistent with a company that actively asks satisfied customers to leave reviews after completing a job, which is not uncommon but does mean the review pool skews toward customers who had smooth experiences. The absence of any negative data point means the review consensus here is one-sided by nature.
Daniel Sellers (owner/technician — praised across nearly every review for fast response, insurance help, and hands-on work).
If you hire Dry Pro, you are hiring Daniel Sellers. That is the company's biggest strength and its limitation — everything runs through one person. Ask Daniel directly about timeline, who will be on-site for your specific job, and whether he handles the full scope or subcontracts portions like rebuild work. The consistent praise for his insurance navigation is genuine and well-documented across multiple independent reviewers.
Keep in mind
- Dry Pro does both mold testing and mold remediation. That means the same company deciding you have a mold problem is also the one billing you to fix it. Ask whether they will accept a third-party inspection or provide a post-remediation clearance test from an independent lab.
- Every one of the 54 Google reviews is five stars. A perfect record with no negatives makes it harder to know how the company handles disputes or callbacks. Ask for references from jobs that had complications.
- The website lists a broad service area covering three parishes and 18+ cities, from Hammond to Chalmette. For locations far from their Jefferson base, confirm response time and whether Daniel personally handles the job or sends a crew.
- Dry Pro is primarily a water damage company that also does mold work. If your situation is mold-only with no water damage component, ask how many standalone mold remediation jobs they complete per month.