Water damage restoration in Texas

Irving, TX / 4.7 rating from 2408 reviews / Water damage restoration service

Best for: DFW homeowners dealing with water damage who want same-day response and remote drying monitoring, but who read contracts carefully before signing.

Service area: Headquartered in Irving, TX with a Dallas office at 4514 Cole Ave. Serves the Dallas-Fort Worth metroplex including Addison, Allen, Arlington, Carrollton, Denton, Flower Mound, Frisco, Garland, Grand Prairie, McKinney, Mesquite, Plano, Richardson, and Southlake. Also claims coverage in Houston, Austin, San Antonio, and surrounding areas across Texas. That statewide reach is broad for a single company, so confirm response times for locations outside DFW.

Review snapshot: Dave Penn, Michael Wilson, and Estvan draw consistent praise for fast, clear initial assessments. But billing disputes and insurance coverage confusion dominate the 26 one-star reviews across 2,408 total at 4.7 stars.

Houston, TX / 4.6 rating from 1798 reviews / Water damage restoration service

Best for: Houston-area homeowners who want mold remediation, water damage restoration, and deep cleaning from a single national franchise with 24/7 emergency availability and insurance coordination.

Service area: Based on Spring Branch Drive in west Houston, Texas. The website says "Houston Metro Area" but does not list specific cities or suburbs. COIT is a national franchise, so the Houston location likely covers the greater Houston area including inner suburbs, but confirm coverage for outlying communities before booking.

Review snapshot: Jose Martinez, Justin Jaghab, and Ken Andrews draw repeated praise for thoroughness and communication. But pricing surprises dominate complaints — 13 of the 28 recent negatives (across 1,798 reviews at 4.6 stars) describe quotes that jumped at the door.

Irving, TX / 4.8 rating from 1501 reviews / Water damage restoration service

Best for: Irving and Dallas metro homeowners who need mold remediation handled alongside the plumbing or water damage that caused it, with 24/7 dispatch and IICRC-trained crews.

Service area: Headquartered at 3817 Conflans Rd, Irving, Texas. The Irving location names Coppell, Carrollton, and Farmers Branch as nearby service areas. The broader Dallas branch claims coverage across 11 counties: Denton, Collin, Ellis, Dallas, Rockwall, Kaufman, Tarrant, Parker, Johnson, Hood, and Wise. That is an enormous territory stretching from Mineral Wells to Terrell, so confirm response times for locations far from Irving.

Review snapshot: Juan draws repeat requests and consistent praise across dozens of recent reviews, and Drew earns high marks for water heater and drain work. But pricing complaints dominate the 1-star reviews (14 found across 1,501 total), with multiple customers reporting bills two to four times what competitors quoted.

Garland, TX / 4.9 rating from 1328 reviews / Water damage restoration service

Best for: Garland and east Dallas metro homeowners who need water damage cleanup and mold remediation handled by the same crew that fixes the plumbing problem causing it.

Service area: Headquartered in Garland, Texas, at 1225 Belt Line Road. Serves the broader Dallas-Fort Worth metro across 11 counties: Dallas, Collin, Denton, Ellis, Rockwall, Kaufman, Tarrant, Parker, Johnson, Hood, and Wise. Specific cities include Garland, Rowlett, Rockwall, Sachse, Wylie, Lavon, Nevada, and Royse City, plus the full Dallas metro.

Review snapshot: Steve, Bry, Dennis, and Kelvin draw repeated praise for fast drain work and emergency response. But pricing is the consistent sore spot — 4 of 7 recent negatives cite costs they felt were excessive, out of 1,328 reviews at 4.9 stars.

Austin, TX / 4.9 rating from 1251 reviews / Water damage restoration service

Best for: Austin homeowners dealing with water damage that led to mold, where a single company handling extraction through remediation and reconstruction under one roof matters more than speed.

Service area: Headquartered at 9901 Burnet Road in North Austin, Texas, with a second cleaning office in Central Austin. Their mold remediation page names Austin, Rollingwood, West Lake Hills, Buda, and Round Rock. Their water damage page lists a broad range of Austin-area zip codes and neighborhoods. They also have offices in Georgetown, Dallas, and Naples, Florida.

Review snapshot: Mario, Brian, and Frank draw consistent praise for carpet, tile, and upholstery work, but 4 one-star reviews across 1,251 total flag construction-side delays and a mold remediation job a customer says wasn't done right.

Helotes, TX / 4.9 rating from 1034 reviews / Water damage restoration service

Best for: Helotes and northwest San Antonio homeowners who need a single company to handle plumbing failures, water extraction, and mold work under one call with 24/7 dispatch.

Service area: Headquartered in Helotes, Texas, at 12274 Bandera Road. Serves Helotes and the broader San Antonio metro including Castroville, Cross Mountain, Fair Oaks Ranch, Shavano Park, Converse, Cibolo, Schertz, New Braunfels, Boerne, and Kerrville. Claims coverage across nine counties: Bexar, Kendall, Comal, Medina, Guadalupe, Bandera, Kerr, Wilson, and Atascosa. Outlying communities like Vanderpool, Tarpley, and D Hanis are listed but response times to those areas are unconfirmed.

Review snapshot: Nicholas and Zach draw repeated praise by name across dozens of reviews for fast drain clearing and same-day response. But 2 one-star reviews out of 1,034 flag pricing complaints, including a $2,000 quote for a pressure regulator and markup on basic parts.

DeSoto, TX / 4.8 rating from 982 reviews / Water damage restoration service

Best for: Southern Dallas homeowners dealing with mold after a water event who want one company to handle the plumbing fix, water extraction, and mold remediation without coordinating multiple contractors.

Service area: Headquartered in DeSoto, Texas. Serves DeSoto, Duncanville, Lancaster, Cedar Hill, Glenn Heights, Red Oak, Midlothian, Waxahachie, Ennis, Seagoville, Balch Springs, Grand Prairie, Irving, Carrollton, Farmers Branch, and Coppell. Claims coverage across 10+ counties including Dallas, Denton, Collin, Ellis, Rockwall, Kaufman, Tarrant, Parker, Johnson, Hood, and Wise -- a footprint that spans the entire DFW metro, which is broad for a single franchise location.

Review snapshot: Steven draws repeated praise for fast, clear explanations across drain, plumbing, and water heater calls. But pricing is the sole complaint theme -- 4 of 5 recent negatives cite high labor costs or unexpected quotes out of 982 total reviews.

Sugar Land, TX / 4.8 rating from 890 reviews / Water damage restoration service

Best for: Sugar Land and Fort Bend County homeowners who need water damage and mold handled by the same crew that fixes the plumbing problem causing it.

Service area: Headquartered in Sugar Land, Texas at 12808 W Airport Blvd. The website lists 16 counties served: Fort Bend, Harris, Montgomery, Liberty, Waller, Chambers, Austin, Walker, Polk, Tyler, Wharton, Jackson, Galveston, Matagorda, Brazoria, and Angelina. That range extends well beyond the Houston metro into rural East Texas, so confirm coverage for your specific location.

Review snapshot: Josh A. and Andrew draw consistent praise for fast after-hours response, but pricing surprises and missing upfront quotes are a recurring complaint across 20 negatives in 890 reviews.

El Paso, TX / 4.6 rating from 847 reviews / Water damage restoration service

Best for: El Paso homeowners dealing with water damage who need same-day plumbing repair and mold cleanup handled by one company instead of coordinating multiple contractors.

Service area: Headquartered at 6500 Boeing Dr, Ste L260, El Paso, TX 79925. Covers El Paso County including Anthony, Canutillo, Clint, Fabens, Horizon City, San Elizario, Socorro, and Tornillo. ZIP codes 79901 through 79938.

Review snapshot: Jesse Giacoman, Raul, and Karla Torres draw consistent praise for fast, communicative service, but 7 of 847 reviewers cite pricing significantly above local competitors.

Round Rock, TX / 4.8 rating from 755 reviews / Water damage restoration service

Best for: Round Rock and Austin metro homeowners needing water damage restoration with 24/7 emergency plumbing from a franchise that dispatches plumbing and mitigation crews from the same office.

Service area: Headquartered in Round Rock, TX. Covers the Austin metro area including Cedar Park, Georgetown, Brushy Creek, and neighborhoods around Dell Diamond and Old Settlers Park. Claims service across Travis, Williamson, Hays, Bastrop, and Caldwell counties—a wide five-county footprint that may mean longer response times at the edges.

Review snapshot: Alexis and Larry draw repeat praise for explaining problems clearly and fixing them fast, but 4 of 5 one-star reviews cite pricing significantly above competitor quotes (5 found across 755 reviews at 4.8★).

Wylie, TX / 4.7 rating from 649 reviews / Water damage restoration service

Best for: DFW homeowners dealing with water damage who want a single company to handle mitigation, mold remediation, and the rebuild under one roof, with 24/7 emergency response.

Service area: Headquartered in Wylie, Texas. Serves the Dallas-Fort Worth metro across 11 counties: Dallas, Collin, Denton, Tarrant, Ellis, Hunt, Kaufman, Rockwall, Johnson, Parker, and Wise. Lists specific cities including Dallas, Fort Worth, Plano, Frisco, McKinney, Arlington, and many smaller communities. The claimed coverage area is broad for a single-location company based in Wylie, which sits on the northeast edge of the metro.

Review snapshot: Kyle, Megan, and Hunter draw repeated praise for fast response and clear communication, but 22 one-star reviews across 649 total flag billing disputes, unclear estimates, and jobs dragging weeks past the quoted timeline.

San Antonio, TX / 4.9 rating from 630 reviews / Water damage restoration service

Best for: Northwest San Antonio homeowners facing water damage that has turned into mold, who want a franchise operation with 25+ years in the area and a deep bench of field technicians available around the clock.

Service area: Headquartered in San Antonio, Texas at 12830 Cogburn Ave in the 78249 zip code (northwest side). The franchise serves San Antonio and surrounding communities. Reviewers are consistently located in San Antonio. One negative review revealed they do not perform reconstruction work in the Kerrville area (roughly 60 miles northwest), though they did provide emergency mitigation there after flooding. Confirm coverage for your specific service if you are outside the northwest San Antonio core.

Review snapshot: Simon, Hector, and Johnathan draw the most praise across 630 reviews for fast, clean work and clear explanations. But 3 of 630 reviews are 1-star, with complaints about uninvited visits, months of unreturned calls on a mold estimate, and a month-long runaround on service area coverage.

Mesquite, TX / 4.8 rating from 560 reviews / Water damage restoration service

Best for: Mesquite and eastern Dallas County homeowners dealing with water damage that needs both plumbing repair and mold remediation handled by one company.

Service area: Headquartered at 720 Gross Rd in Mesquite, TX. The Mesquite office claims coverage across 11 counties: Dallas, Denton, Collin, Ellis, Rockwall, Kaufman, Tarrant, Parker, Johnson, Hood, and Wise. Specific cities listed include Addison, Balch Springs, Carrollton, Cedar Hill, Coppell, DeSoto, Duncanville, Farmers Branch, Glenn Heights, Murphy, Rockwall, Sachse, Royse City, and Terrell. That is an extremely wide footprint — confirm dispatch availability and response time for locations outside eastern Dallas County.

Review snapshot: Juan, Tyler, and Maison draw repeat praise for late-night responsiveness and clear explanations, but pricing surprises show up across multiple reviews — 3 of 8 recent negatives cite overcharges or costs above the initial quote.

Amarillo, TX / 4.9 rating from 544 reviews / Water damage restoration service

Best for: Amarillo and Texas Panhandle homeowners or businesses dealing with water damage that has turned into a mold problem, who want extraction, mold removal, air duct cleaning, and repairs handled by one locally owned company with 24/7 response.

Service area: Based in Amarillo, TX at 4510 Tradewind St, with a corporate office in Lubbock. Operates across West Texas and eastern New Mexico: Amarillo, Lubbock, Odessa, Midland, San Angelo, Abilene, Clovis (NM), and Roswell (NM). Also runs locations in the DFW area including McKinney, Prosper, Frisco, and Plano. The Amarillo listing covers the Texas Panhandle. Confirm crew availability and response times for locations outside Amarillo proper.

Review snapshot: Jordan, Nick, and Anthony Hernandez draw repeated praise for friendly, efficient carpet and restoration work across dozens of reviews. But 2 of the 4 recent complaints describe follow-up failures: pet stains returning after cleaning and mold missed after water damage work (4 negatives across 544 reviews at 4.9★).

San Antonio, TX / 4.8 rating from 506 reviews / Water damage restoration service

Best for: San Antonio homeowners dealing with water damage from storms or pipe bursts who want a single company to handle mitigation, mold removal, and full rebuild under one insurance claim.

Service area: Jenkins Restorations operates from a San Antonio office at 4710 Perrin Creek Suite 340. They list specific service areas including Kirby, Live Oak, Leon Valley, Universal City, Converse, and Seguin. As a national company headquartered in Chantilly, Virginia, they have 24 offices — but the San Antonio listing is specific to the local office and surrounding communities.

Review snapshot: Andrew Herrera, Preston, and Francisco draw consistent praise across hundreds of reviews for fast response and clear communication, but 4 reviews at 1-2 stars across 506 total flag slow warranty follow-through and hard-to-reach project managers.

San Antonio, TX / 4.8 rating from 494 reviews / Water damage restoration service

Best for: San Antonio homeowners dealing with water damage that has led to mold, especially if you need a single company to handle extraction, drying, and remediation across a multi-city Texas service area.

Service area: Headquartered at 5430 Schertz Rd in San Antonio, TX. They list four Texas metro hubs: San Antonio (including Alamo Heights, Boerne, Schertz, New Braunfels, and about a dozen other suburbs), Houston (Katy, Sugar Land, The Woodlands, and surrounding cities), Austin (Round Rock, Cedar Park, Georgetown, and surrounding cities), and Temple (Killeen, Belton, and surrounding towns). That covers a geographic span of roughly 250 miles. Confirm availability and response time for locations outside the San Antonio metro.

Review snapshot: Rene, John, and David draw consistent praise for fast, courteous field work. But billing disputes surface repeatedly — 5 one-star reviews across 494 total, with pricing gaps and aggressive collection cited more than once.

Boerne, TX / 4.9 rating from 492 reviews / Water damage restoration service

Best for: Hill Country homeowners in Boerne and Kendall County who need plumbing-caused water damage and mold handled by one company with 24/7 response and IICRC-trained crews.

Service area: Headquartered in Boerne, Texas. Covers Kendall, Comal, Medina, Guadalupe, Bandera, Bexar, Kerr, Wilson, and Atascosa counties. Named service cities include Boerne, Comfort, Center Point, Kerrville, Hunt, Ingram, Spring Branch, Bergheim, Kendalia, and the broader San Antonio metro. Nine counties is a wide footprint for a single office, so response times at the edges will depend on technician availability.

Review snapshot: Orlando, Brian, and Zach draw repeated praise for fast response and clear communication. But 2 of 492 reviewers called pricing too high for routine plumbing fixes, with quotes around $400-$500 for simple jobs.

Frisco, TX / 4.9 rating from 475 reviews / Water damage restoration service

Best for: Frisco-area homeowners dealing with water damage that has led to mold growth, who want a single company with a 45-vehicle fleet to handle extraction, drying, and remediation under one roof.

Service area: Headquartered in Frisco, TX with a corporate office in Irving, TX. Serves the Dallas-Fort Worth metro including Addison, Allen, Carrollton, Denton, Farmers Branch, Flower Mound, Garland, Lewisville, McKinney, Plano, Richardson, and Southlake. Also claims locations in Austin, Houston, San Antonio, and Fort Worth, covering much of Texas.

Review snapshot: Michael Wilson and Estvan Ramirez draw consistent praise for clear explanations and same-day response, but 5 negative reviews across 475 total flag no-show pickups and a manager named Donna accused of screaming at a customer.

Odessa, TX / 4.9 rating from 396 reviews / Water damage restoration service

Best for: Odessa and Midland homeowners dealing with water damage that has led to mold, who want a single company with nearly 30 years in the Permian Basin to handle cleanup through reconstruction.

Service area: Headquartered at 3510 Andrews Hwy in Odessa, Texas. Serves Odessa and Midland directly with 24/7 emergency flood and fire response. Carpet Tech also operates locations in Amarillo and Lubbock. The Odessa office is managed by Dakota Neis and covers the Permian Basin region.

Review snapshot: Christian, Isaac Lopez, and Dakota draw repeated praise for same-day carpet and restoration work. But 1 of 2 recent negatives describes careless flooring removal that damaged kitchen cabinets, across 396 reviews at 4.9 stars.

Pflugerville, TX / 4.5 rating from 373 reviews / Water damage restoration service

Best for: Greater Austin homeowners dealing with water damage that has led to mold, where a single company with 30+ in-house employees can handle extraction, remediation, and reconstruction under one roof.

Service area: Headquartered in Pflugerville, Texas. Serves the greater Austin metro including Pflugerville, Round Rock, Cedar Park, Georgetown, Hutto, Leander, Bee Cave, and Temple. The Temple listing extends the service area roughly 70 miles north of their office, so confirm response times for locations at the edges.

Review snapshot: Sherrod, Nicco, and John draw consistent praise for clear explanations and follow-through across 373 reviews. But zero negative reviews in the last 18 months means no recent complaint patterns to flag.

Royse City, TX / 4.8 rating from 362 reviews / Water damage restoration service

Best for: DFW homeowners dealing with water damage who want a single company to handle mitigation through reconstruction, with financing options and insurance claim support built into the process.

Service area: Headquartered in Royse City, Texas, about 40 miles east of Dallas. Zeus claims to serve 36+ cities across the DFW metroplex including Dallas, Plano, Frisco, Rockwall, McKinney, Garland, Mesquite, Fort Worth, Arlington, Southlake, and Waxahachie. That is a wide radius from their base in Royse City, stretching roughly 60 miles to Fort Worth and Arlington on the west side.

Review snapshot: Ashton Koonce, Kevin Juarez, and Alex Corondoni draw consistent praise for clear communication and same-day response. But 2 of 362 reviews at 4.8 stars flag billing disputes and a frustrating reconstruction phase where customers felt they had to manage the project themselves.

Austin, TX / 4.8 rating from 348 reviews / Water damage restoration service

Best for: Austin-area homeowners and commercial property managers needing a single company for water damage, mold, fire, and cleaning work, backed by a family-owned operation with nearly 20 years in central Texas.

Service area: Headquartered at 1116 Regal Row in south Austin, TX. Primary service area covers Austin, Round Rock, and San Marcos. They list over 35 additional cities including Cedar Park, Pflugerville, Georgetown, Kyle, Buda, Leander, Bastrop, Marble Falls, and Wimberley. The reach extends well beyond the Austin metro into Hays, Williamson, Travis, and Bastrop counties.

Review snapshot: Carlos Lee dominates the reviews with consistent praise for punctuality, friendliness, and carpet cleaning results, with Eduardo and Allen noted for mold work. But 2 of 348 reviews at 4.8 stars flag upselling and disorganized communication, and the owner has not responded to either.

Austin, TX / 4.8 rating from 331 reviews / Water damage restoration service

Best for: Austin homeowners dealing with water damage that led to mold, who want one company to handle mitigation through reconstruction and insurance paperwork under one roof.

Service area: Jenkins Restorations Austin operates from 2028 E St. Elmo Rd in Austin, TX 78744. Their website lists specific service areas including Buda, Cedar Park, Georgetown, Hutto, Jarrell, Kyle, West Lake Hills, Lakeway, Leander, Liberty Hill, Pflugerville, Round Rock, and San Marcos. They also maintain separate offices in San Antonio, Dallas, and Houston.

Review snapshot: George, Lane, Benjamin, and Landon draw consistent praise for fast response and clear communication, but 5 one-star reviews across 331 total flag project manager turnover and jobs that stall after insurance payment.

Amarillo, TX / 4.9 rating from 306 reviews / Water damage restoration service

Best for: Amarillo and Texas Panhandle homeowners who need water damage and mold handled by the same local crew, from extraction through reconstruction, with 24/7 emergency response and two 5,000 CFM desiccant dehumidifiers most local competitors lack.

Service area: Headquartered in Amarillo, Texas. Serves Amarillo, Canyon, Bushland, and the broader Texas Panhandle. Also claims coverage into Eastern New Mexico, Southern Colorado, and Western Oklahoma including the Oklahoma Panhandle. Response times outside the immediate Amarillo area will vary.

Review snapshot: Reviewers name Sebastian, Rick, Kris Jones, Dylan, Tyler, and Chris for fast emergency response and carpet cleaning results. But 0 of 5 recent negative reviews received an owner response, and one 3-star reviewer reported a chair stained yellow after upholstery cleaning.