Mold remediation in Connecticut

Stratford, CT / 4.7 rating from 1351 reviews / Water damage restoration service

Best for: Stratford and Bridgeport-area homeowners dealing with water damage that led to mold, who want a single company to handle plumbing repair, water extraction, and mold cleanup in one coordinated job.

Service area: Headquartered at 815 Woodend Rd, Stratford, CT. Serves the Bridgeport metro area including Stratford, Milford, Fairfield, Trumbull, Shelton, and Monroe. Claims coverage across Fairfield, New Haven, Middlesex, Litchfield, Hartford, Windham, Tolland, and New London counties, spanning from Danbury to New London. That is effectively all of Connecticut, which is an unusually broad claim for a single branch location.

Review snapshot: Orlando, Sal, and Richard draw repeat praise for fast, hands-on work across 1,351 reviews at 4.7 stars. But 25 recent complaints center on pricing shock, with multiple reviewers reporting bills two to three times what local competitors charged for the same fix.

Danbury, CT / 4.8 rating from 769 reviews / Water damage restoration service

Best for: Danbury and western Connecticut homeowners who need 24/7 emergency water damage response backed by in-house plumbing repair, so one crew handles both the source and the cleanup.

Service area: Based at 68 Main St, Danbury, CT. The Danbury location serves the broader Bridgeport metro area, with the website naming Bethel, Brookfield, Ridgefield, New Milford, Shelton, Trumbull, New Haven, West Haven, Cheshire, and Wallingford as specific communities. County coverage claims extend across New Haven, Middlesex, Fairfield, Litchfield, Hartford, Windham, Tolland, and New London counties, which spans most of Connecticut. For locations far from the Danbury base, confirm actual response time.

Review snapshot: Josh Jordan draws repeat praise across dozens of reviews for fast, clean drain and sewer work, with Orlando, Frank, and Franklin also named as standouts. But 6 one-star reviews out of 769 total at 4.8 stars center on pricing that multiple customers call excessive for routine jobs like unclogging a sink.

East Haven, CT / 4.9 rating from 493 reviews / Water damage restoration service

Best for: Shoreline Connecticut homeowners in East Haven, Branford, or Guilford who need mold remediation handled by the same SERVPRO franchise that already knows their property from prior water damage work.

Service area: Headquartered in East Haven, CT. Core service area covers five towns along Connecticut's shoreline: Branford, East Haven, Guilford, North Branford, and Northford. Reviews mention jobs in Hamden, New Haven, and Meriden, suggesting they take work beyond their listed territory.

Review snapshot: Imelda, Ricardo, and Chelly draw consistent praise across 493 reviews at 4.9 stars. But one reviewer flagged billing concerns, and another said customer service fell short compared to a nearby SERVPRO location — 3 one-star reviews total.

Fairfield, CT / 5 rating from 341 reviews / Water damage restoration service

Best for: Southern Connecticut homeowners in Fairfield, Danbury, or Newtown who need water damage and mold handled by the same crew under one 24/7 franchise operation.

Service area: Headquartered in Fairfield, CT. Serves seven cities across southern Connecticut: Fairfield, Norwalk, Danbury, Trumbull, Southbury, Newtown, and Monroe. The coverage area spans from the coast (Norwalk, Fairfield) inland to Danbury and Southbury, roughly a 40-mile east-west stretch.

Review snapshot: Troy and Nicole draw consistent praise across 341 reviews for fast response and clear communication. But one recent reviewer left a 1-star citing miscommunication on their project — 1 negative out of 341 at 5.0 stars.

North Haven, CT / 4.7 rating from 264 reviews / Water damage restoration service

Best for: North Haven and Fairfield County homeowners dealing with water damage that has led to mold, who want one company to handle extraction, drying, remediation, and reconstruction under a single insurance claim.

Service area: Headquartered in North Haven, Connecticut, with a second office in Westport, Connecticut. They serve all of Connecticut and Western Massachusetts. With only two offices covering that territory, confirm crew availability and response times for locations far from the I-91 or I-95 corridors.

Review snapshot: Justin Chabot and Joe draw consistent praise for fast emergency response and clear communication, but reconstruction timelines have stretched months past estimates, with 6 one-star reviews across 264 total.

Berlin, CT / 5 rating from 239 reviews / Water damage restoration service

Best for: Berlin-area homeowners dealing with water damage or mold who want a non-franchise local team with 24/7 emergency response and direct insurance billing.

Service area: Total Restoration is headquartered in Berlin, Connecticut. They serve Hartford, New Haven, Middlesex, Tolland, and New London counties. Specific cities include Avon, Bloomfield, Bristol, Canton, East Hartford, Farmington, Glastonbury, Hartford, Manchester, Meriden, Middletown, New Haven, Newington, Southington, Wallingford, and West Hartford. Five counties is a wide claim for a single-location company — confirm response times for addresses outside the Hartford metro area.

Review snapshot: Luis draws the most praise across 239 reviews for cleanup and mitigation work, with Ramon and Tim also named repeatedly — zero complaints at 3 stars or below in the last 18 months.

Groton, CT / 4.9 rating from 210 reviews / Water damage restoration service

Best for: Groton and southeastern Connecticut homeowners dealing with water damage that has led to mold growth, who want the plumbing repair and remediation handled by one company with 24/7 availability.

Service area: Based in Groton, Connecticut at 495 Gold Star Hwy STE 212. The water damage restoration page lists eight counties served: New Haven, Middlesex, Fairfield, Litchfield, Hartford, Windham, Tolland, and New London. A related Bridgeport office service area page lists cities across all of Connecticut. For mold and water damage emergencies, confirm whether the Groton office or another location dispatches to your area and what the expected response time is.

Review snapshot: Charles draws repeated praise for fast response, clear explanations, and diagnosing problems other plumbers missed, while Merg earns similar marks for courtesy and thoroughness. But pricing complaints account for most of the 6 one-star reviews across 210 total at 4.9 stars, with charges of $430-$600 for work reviewers considered overpriced.

Darien, CT / 5 rating from 186 reviews / Water damage restoration service

Best for: Darien and New Canaan homeowners dealing with basement mold tied to groundwater intrusion who want a single crew to handle testing, remediation, and reconstruction under one general contractor license.

Service area: Headquartered at 110 Post Rd in Darien, Connecticut. They serve Darien and New Canaan, both affluent communities along the Gold Coast of Long Island Sound. The website does not claim coverage beyond these two towns.

Review snapshot: Imelda, Ivan, and Rosario draw the most praise across 186 reviews at 5.0 stars, with zero negative reviews in the last 18 months.

Newington, CT / 4.8 rating from 180 reviews / Water damage restoration service

Best for: Newington-area homeowners dealing with water damage that also triggered mold growth, who want one company to handle plumbing repair, water extraction, and mold remediation under a single dispatch.

Service area: Headquartered in Newington, CT. Serves the greater Hartford County area including Hartford, East Hartford, Wethersfield, Rocky Hill, Glastonbury, South Windsor, Bloomfield, Enfield, Suffield, Canton, Simsbury, Southington, Plainville, Vernon, Coventry, Ellington, Stafford, Willimantic, and Storrs. Claims coverage across 8 Connecticut counties (Hartford, New Haven, Middlesex, Fairfield, Litchfield, Windham, Tolland, New London) — that is an unusually broad footprint for a single office, so confirm availability at your specific address.

Review snapshot: Fernando draws repeated praise for walking homeowners through insurance claims and water damage response, and Manuel gets consistent marks for drain work. But pricing complaints dominate the negatives — 4 one-star reviews across 180 total flag charges ranging from $600 for a basic drain clearing to $8,500 for pipe replacement.

Wilton, CT / 5 rating from 170 reviews / Water damage restoration service

Best for: Wilton and Ridgefield homeowners dealing with water-triggered mold in older Connecticut homes who want a franchise team with an insurance adjuster background handling the claim alongside the remediation.

Service area: Based at 24 Danbury Road in Wilton, Connecticut. The website names 23 service area towns spanning western Fairfield County (Wilton, Ridgefield, Danbury, Georgetown, Branchville, Cannondale, Trumbull, Greenwich, Glenville, Pemberwick, Aspetuck, Lyons Plain, Topstone, Twin Lakes Village) and crossing into Westchester County, New York (Armonk, Bedford, Elmsford, Valhalla, Vista, South Salem, Scotts Corners, Titicus). That footprint covers parts of two states and stretches roughly 40 miles, so confirm response times if you are outside the Wilton-Ridgefield core.

Review snapshot: Drasko Samara, Cesar, and Alejandro Restrepo draw repeat praise across 170 reviews for fast response and clear communication. But 1 of 2 recent negatives details a reconstruction contract dispute with delays and unfavorable terms.

North Haven, CT / 4.6 rating from 169 reviews / Water damage restoration service

Best for: North Haven and central Connecticut homeowners dealing with water damage that led to mold, where a single company handling mitigation through rebuild under one insurance claim matters.

Service area: Pro-Klean is headquartered at 97 Defco Park Rd in North Haven, Connecticut. They claim to serve the entire state of Connecticut for both residential and commercial work. Most reviewers reference the greater New Haven area, condos, and surrounding towns. For locations far from North Haven, confirm crew availability and response time before booking.

Review snapshot: Tony, Art, and Ray draw consistent praise for communication and hands-on project management. But 5 one-star reviews across 169 flag subcontracted crews doing poor-quality work and projects dragging months past deadline.

Danbury, CT / 4.8 rating from 159 reviews / Water damage restoration service

Best for: Fairfield and Westchester County homeowners dealing with water damage that has led to mold, where a national franchise with 24/7 emergency response and in-house reconstruction can handle everything under one roof.

Service area: Headquartered in Danbury, CT with a second office in White Plains, NY. Serves Fairfield County, CT (including Bridgeport, Danbury, Fairfield, Greenwich, Norwalk, Shelton, Stamford, Stratford, Bethel, Ridgefield) and Westchester County, NY (including White Plains, Yonkers, New Rochelle, Mount Vernon, Scarsdale, Ossining, Peekskill, Rye, Tarrytown). Review locations confirm active work throughout both counties, with jobs noted as far as Beacon, Pawling, and Hopewell Junction in Dutchess County, NY.

Review snapshot: Mark Hatfield, Greg, and Quacian draw repeated praise for clear communication and fast mitigation work. But one recent 1-star review (1 of 159 at 4.8 stars) alleges theft and property damage during a job, with no owner response.

Glastonbury, CT / 5 rating from 118 reviews / Water damage restoration service

Best for: Greater Hartford homeowners who need water damage and mold handled by the same crew, especially if fast same-day response matters more than working with a mold-only specialist.

Service area: Based in Glastonbury, CT at 730 Hebron Ave Suite 2. Serves the greater Hartford area including Hartford, West Hartford, New Britain, Manchester, Glastonbury, Avon, Farmington, Simsbury, South Windsor, Bloomfield, and Rocky Hill. Reviews confirm work across these communities.

Review snapshot: Bill Lucas draws overwhelming praise for carpet and upholstery work, with Genesis consistently noted for responsive scheduling and clear communication. But the lone 1-star review (1 across 118 total at 5.0★) has no text, leaving nothing to evaluate.

Southington, CT / 4.6 rating from 106 reviews / Water damage restoration service

Best for: Southington-area homeowners dealing with water damage, fire cleanup, or mold who want a four-generation family-owned restoration company with 24/7 emergency response and direct insurance billing.

Service area: Crystal Restoration operates from Southington, Connecticut, and claims to serve all of Connecticut and the broader New England region. Google reviews cluster in central Connecticut towns. If you are outside the greater Hartford or New Haven corridors, confirm expected response times before booking.

Review snapshot: Kyle, Laurie, Nick, and Nico draw consistent praise for fast emergency response and clear communication. But 2 of 106 reviews at 4.6★ flag disputes over belongings handling and crew communication gaps.

Stamford, CT / 5 rating from 105 reviews / Water damage restoration service

Best for: Greenwich and Stamford homeowners dealing with water intrusion or mold in older homes and waterfront properties, backed by an owner with 15+ years in catastrophe claims adjusting.

Service area: Headquartered in Stamford, CT. The company names Greenwich, Old Greenwich, Riverside, Cos Cob, Byram, Darien, and Norwalk as primary service areas. Their website also references Fairfield County and Westchester County, NY, though the bulk of reviewer locations cluster in Stamford and Greenwich.

Review snapshot: Alex, Adonay, and Drasko draw consistent praise for fast response and clear communication across 105 reviews at 5.0 stars. But 1 recent 1-star review references a complaint posted on a sister franchise's page without specifics.

Colchester, CT / 5 rating from 91 reviews / Water damage restoration service

Best for: Colchester-area homeowners dealing with water damage or mold alongside carpet and upholstery cleaning needs, from a father-and-son operation with a 5.0-star Google rating across 91 reviews.

Service area: Headquartered in Colchester, Connecticut at 255 Boretz Road. The website lists 80+ towns across eastern and central Connecticut, from Hartford and West Hartford in the west to Groton, Mystic, and New London in the east, and Windham and Willimantic to the northeast. That is a wide footprint for a two-person crew, so response times likely vary by distance from Colchester.

Review snapshot: Shawn Sims draws consistent praise for responsiveness, same-day scheduling, and above-and-beyond effort across carpet, water, and mold jobs. But with zero 1-star reviews across 91 total at 5.0 stars, there are no complaint patterns to report.

Waterbury, CT / 4.9 rating from 75 reviews / Water damage restoration service

Best for: Waterbury-area homeowners dealing with water damage or sewage backups who want a family-run ServiceMaster franchise where the owner, Jake Philibert, often shows up personally.

Service area: Headquartered in Waterbury (office address in Watertown), Connecticut. They specifically name Bristol, Danbury, Torrington, Newtown, New Milford, Watertown, Milford, Naugatuck, Cheshire, and Wolcott as service areas. The website references Litchfield County broadly, and reviews confirm jobs across central and western Connecticut.

Review snapshot: Jake gets named in the majority of reviews for fast response times and clear communication, with Andrew and Kolbi also praised for project management. But zero 1-star reviews exist across 75 total reviews at 4.9 stars, so there is no complaint pattern to report.

Bethel, CT / 4.9 rating from 72 reviews / Water damage restoration service

Best for: Fairfield County and Westchester County homeowners dealing with water-triggered mold who want a single restoration company to handle extraction, drying, and remediation under one contract.

Service area: Headquartered in Bethel, CT. Serves Fairfield County, Connecticut (Bethel, Bridgeport, Danbury, Darien, Easton, Fairfield, Greenwich, New Canaan, Norwalk, Ridgefield, Stamford, Stratford, Weston, Westport, Wilton, and surrounding towns) and Westchester County, New York (Armonk, Briarcliff Manor, Bronxville, Harrison, Larchmont, Mamaroneck, New Rochelle, Port Chester, Rye, Scarsdale, Tarrytown, White Plains, and surrounding towns). Separate phone numbers for each state: CT office at (203) 349-8484 and NY office at (914) 530-0912.

Review snapshot: Scott Weiner and Carl Grossman draw consistent praise across 72 reviews at 4.9 stars for fast response and clear communication, with zero complaints in the last 18 months.

South Windsor, CT / 4.8 rating from 71 reviews / Water damage restoration service

Best for: Hartford-area homeowners dealing with water damage that has led to mold, where you want one company to handle extraction, drying, remediation, and reconstruction under owner Glenn Alcover's direct involvement.

Service area: Based in South Windsor, CT, serving the Hartford metro area. They list coverage across Hartford, Middlesex, New Haven, Tolland, and New London counties, with specific city pages for South Windsor, Manchester, Windsor, and Glastonbury. They explicitly exclude Fairfield and Windham counties. The five-county claim is broad for a family-owned operation — response times likely vary outside the immediate Hartford area.

Review snapshot: Glenn gets called out by name in over a dozen reviews for showing up personally and managing projects start to finish, with Daryisol and David also praised for responsiveness. But 1 of 71 reviews at 1 star cited difficulty dealing with the company, with no specifics given.

Fairfield, CT / 5 rating from 59 reviews / Water damage restoration service

Best for: Fairfield County homeowners who want the franchise owner on-site for water damage or mold work, not a rotating crew of technicians.

Service area: Headquartered in Fairfield, CT at 110 Hunyadi Avenue. The website lists Fairfield, Westport, Norwalk, Bridgeport, Southport, Greenfield Hill, and Greens Farms as service areas. The homepage also mentions Waterbury, which is about 30 miles north and would represent a significantly broader reach.

Review snapshot: Francis draws praise across all 59 reviews for showing up personally, often within 30 minutes, and walking homeowners through each step. But with zero negative reviews on record, there is no independent counterweight to the praise.

Westport, CT / 4.9 rating from 52 reviews / Water damage restoration service

Best for: Westport and Fairfield County homeowners dealing with water damage that has led to mold, who want one company to handle extraction, remediation, and full reconstruction under one roof.

Service area: Headquartered in Westport, Connecticut, with a second office in North Haven, Connecticut. They list over 30 cities across Connecticut including Stamford, Greenwich, New Canaan, Darien, Fairfield, Bridgeport, New Haven, Hartford, Waterbury, Danbury, and Milford. They also claim coverage into Western Massachusetts. Reviewers confirm jobs in Westport, Norwalk, and Fairfield County.

Review snapshot: Michael, Lindsay, and Jackie draw repeated praise for fast response and clear communication across 52 reviews at 4.9 stars. But 2 recent 1-star reviews describe an unreachable owner and staff turnover mid-project.

Norwich, CT / 4.7 rating from 49 reviews / Water damage restoration service

Best for: Norwich-area homeowners dealing with attic mold or water damage who want a family-owned crew that repeat customers and local realtors have relied on for 8+ years.

Service area: Mold Busters is headquartered in Norwich, CT and claims to serve all of Connecticut and Rhode Island. Review evidence confirms work in the greater eastern Connecticut area. Coverage across the full two-state area is a broad claim for a small family-run company, so confirm availability if you are far from Norwich.

Review snapshot: Gene draws consistent praise for punctuality and hands-on involvement, with Max and Mike also named for quality work. But with zero 1-star reviews across 49 total at 4.7 stars, there is no meaningful complaint pattern to report.

Norwalk, CT / 4.7 rating from 42 reviews / Water damage restoration service

Best for: Connecticut homeowners facing mold after water damage who want a single company with three offices statewide and 50 years of restoration experience to handle the full job.

Service area: Headquartered in Norwalk, CT with additional offices in Danbury and Hartford. Crystal claims to serve the entire state of Connecticut. Website testimonials reference work in Greenwich, West Hartford, Darien, Stamford, West Simsbury, New Canaan, Suffield, Trumbull, and Woodbridge.

Review snapshot: Marc, David, Brian Sr., and Brian Jr. draw consistent praise for fast response and clear communication across 42 reviews at 4.7 stars, with zero negatives in the last 18 months.

West Hartford, CT / 5 rating from 39 reviews / Water damage restoration service

Best for: West Hartford and Hartford homeowners facing water-triggered mold who want a large SERVPRO franchise with 24/7 response, asbestos capability, and a physician-owner who hand-picks the crews.

Service area: Headquartered at 716 Oakwood Ave in West Hartford, Connecticut. The Google listing names West Hartford as the primary service area. Website testimonials reference jobs in both West Hartford and Hartford. Confirm availability for surrounding towns like Farmington, Newington, or Bloomfield.

Review snapshot: Chris McCarty, Marilyn, and Milton draw repeated praise for fast response, clear communication, and meticulous cleanup. But zero 1-star reviews exist across 39 total reviews at 5.0 stars, so there is no negative signal to evaluate.