Provider profile
Voda Cleaning & Restoration of Hartford
Provider snapshot
What this listing says
Greater Hartford homeowners who need water damage and mold handled by the same crew, especially if fast same-day response matters more than working with a mold-only specialist.
Best for
- Greater Hartford homeowners dealing with water damage that has led to mold growth, who want one company to handle extraction, drying, and remediation.
- Homeowners and renters who need carpet or upholstery cleaning and want a company with a strong track record of same-day responsiveness.
- Commercial property managers in the Hartford area who need emergency water damage response with fast turnaround, including after-hours calls.
- Property owners in Glastonbury, Avon, or surrounding Hartford County towns who want a local crew rather than one driving in from out of the area.
About this company
Voda Cleaning & Restoration of Hartford is a franchise location based in Glastonbury, CT, serving the greater Hartford area. Mold remediation is one part of a broader cleaning and restoration operation that covers water damage, fire and smoke damage, storm damage, carpet cleaning, air duct cleaning, upholstery cleaning, and odor removal. Their primary identity is as a water damage restoration company that also handles mold work, not a mold-only firm.
Nothing about their mold-specific approach stands out from other restoration companies in the Hartford area. Their website describes standard remediation services for both residential and commercial properties. Where they do differentiate is speed: multiple reviews describe same-day or next-day arrivals, and one commercial client reports a technician arriving 10 minutes after calling about a flooded office. They use thermal imaging for water damage assessment and UV scanning for detecting hidden stains. The company is an IICRC firm.
Voda is a national franchise brand with locations across the country. This Hartford location operates out of Glastonbury and covers Hartford, West Hartford, Manchester, New Britain, Avon, Farmington, Simsbury, South Windsor, Bloomfield, and Rocky Hill. Reviews confirm work across these communities.
A 5.0-star rating across 118 Google reviews is remarkable. That volume makes the perfect score meaningful rather than a small-sample fluke. The reviews skew heavily toward carpet and upholstery cleaning rather than mold remediation, so the rating reflects cleaning satisfaction more than mold-specific outcomes.
Services
Service area
Based in Glastonbury, CT at 730 Hebron Ave Suite 2. Serves the greater Hartford area including Hartford, West Hartford, New Britain, Manchester, Glastonbury, Avon, Farmington, Simsbury, South Windsor, Bloomfield, and Rocky Hill. Reviews confirm work across these communities.
Review consensus
Bill Lucas is the dominant name across recent reviews, praised by dozens of customers for carpet cleaning, upholstery cleaning, and stain removal. Reviewers describe him as punctual, communicative, and willing to tackle stains others could not remove. Genesis draws consistent praise for office coordination: answering questions, explaining services, matching competitor pricing, and following up on scheduling. Noe is praised for carpet, tile, and water damage work, with multiple reviewers noting his friendliness and attention to detail. Teddy (Ted) gets mentions for fast inspection response, including arriving within 30 minutes of an initial call. One reviewer in a hoarding situation credits Voda with a full home cleanout that brought a condemned property into compliance.
1 found across 118 total reviews at 5.0★. The single recent negative is a 1-star review from Stephen Durkee with no text. The reviewer has zero other Google reviews and the review received no likes. The owner responded the same day with a template message inviting the reviewer to call management. With no complaint text, there is nothing to evaluate about service quality from this review.
The review base is overwhelmingly carpet and upholstery cleaning, with a handful of water damage jobs and no reviews specifically mentioning mold remediation. This means the 5.0 rating reflects cleaning operations, not mold outcomes. The owner response rate on negatives is 100%, though with only one textless negative to respond to, the response quality is hard to assess beyond noting it was a same-day template reply.
Bill Lucas (technician — positive across many reviews, praised for carpet cleaning, stain removal, punctuality, and communication). Genesis (office coordinator — positive, praised for scheduling, answering questions, explaining processes, and price matching). Noe (technician — positive, praised for carpet, tile, and water damage work, described as friendly and detail-oriented). Teddy/Ted (inspector/technician — positive, praised for fast same-day response and knowledgeable assessments). Ismael (technician — positive, mentioned alongside Noe and Teddy for courteous garage restoration work). Mr. Castillo (technician — positive, praised for upholstery cleaning).
With a single textless 1-star review and no substantive complaints to evaluate, the review record is nearly spotless but tells you almost nothing about mold remediation performance. Ask for Noe or Teddy if your job involves water damage or mold, since Bill Lucas appears focused on carpet cleaning. Get an independent mold test before signing a remediation contract, since Voda does both testing and remediation.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the company identifying your mold problem is the same one billing to fix it. Get an independent mold assessment before committing to remediation.
- Most of their Google reviews are for carpet cleaning and upholstery work, not mold remediation. The 5.0-star rating tells you a lot about their cleaning quality but less about complex mold jobs.
- This is a franchise operation, not an independent local company. The Voda brand has locations nationwide. That means standardized processes but also potential corporate turnover in local staff.
- Their website claims IICRC status but does not name specific mold-related credentials for individual technicians. Ask who on the crew holds mold-specific training.