Water damage restoration in New York

Buffalo, NY / 4.8 rating from 2514 reviews / Water damage restoration service

Best for: Buffalo homeowners dealing with basement flooding or burst pipes who want one crew to fix the plumbing, extract the water, and handle mold treatment, especially those needing same-day or weekend response.

Service area: Based in Buffalo, New York at 392 Franklin St Ste 3. The website claims coverage across five counties: Erie, Niagara, Wyoming, Orleans, and Chautauqua. Named cities include Tonawanda, Kenmore, Derby, Lake Erie Beach, Sloan, Wanakah, Sunset Bay, Farnham, North Evans, Brant, Cheektowaga, Amherst, Lockport, Niagara Falls, Lancaster, West Seneca, Orchard Park, Hamburg, and Grand Island. The service area page lists over 100 communities. For mold and water damage emergencies, confirm response time to your specific location.

Review snapshot: Chris, Jason, and David draw consistent praise for fast same-day drain and plumbing calls with clear explanations. But scheduling no-shows and repeated cancellations dominate the 14 one-star reviews out of 2,514 total at 4.8 stars, with multiple customers waiting days for a technician who never arrived.

Farmingdale, NY / 4.8 rating from 1877 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with water damage or basement flooding who want plumbing and restoration handled by a single crew instead of coordinating multiple contractors.

Service area: Headquartered at 241 Central Ave, Farmingdale, NY 11735. Serves Farmingdale, South Farmingdale, Bethpage, Levittown, Massapequa, Massapequa Park, Plainview, Hicksville, Syosset, Melville, Deer Park, Huntington, Huntington Station, North Babylon, West Babylon, West Islip, Lindenhurst, Copiague, North Amityville, and Wyandanch. Covers Nassau, Suffolk, and Queens counties — a broad service area for Long Island, though consistent with what a franchise location of this size would handle.

Review snapshot: Steve draws repeat requests and consistent praise across dozens of reviews, and Juan earns high marks for after-hours drain work. But pricing is the persistent complaint — 15 one-star reviews across 1,877 total at 4.8 stars cite charges of $700 to $1,200 for routine drain clearing.

Cheektowaga, NY / 4.8 rating from 1514 reviews / Water damage restoration service

Best for: Cheektowaga and Buffalo-area homeowners dealing with water damage that has led to mold, who want a single company to handle plumbing repair, water extraction, and mold cleanup under one contract.

Service area: Headquartered at 2959 Genesee Street in Cheektowaga, New York. Claims service coverage across the greater Buffalo metro area, listing 80+ cities from Niagara Falls and Lockport in the north to Springville and East Aurora in the south, including Amherst, Tonawanda, West Seneca, Lancaster, Hamburg, and Orchard Park. That is a very broad footprint for a single office — confirm response times for locations at the edges of this range.

Review snapshot: Matt, Chris, and John draw repeat praise for honesty and fast work, but 22 of 26 recent negatives cite pricing far above competitors or unnecessary work recommendations — 1-star reviews account for 22 of those 26 across 1,514 total reviews.

Rochester, NY / 4.8 rating from 1487 reviews / Water damage restoration service

Best for: Rochester-area homeowners dealing with water damage that may have caused mold, since Roto-Rooter can fix the plumbing source and handle remediation in a single dispatch.

Service area: Headquartered at 1200 Buffalo Rd, Rochester, NY 14624. Serves 10 counties in the Rochester metro area: Monroe, Ontario, Wayne, Livingston, Genesee, Seneca, Cayuga, Yates, Steuben, and Schuyler. The coverage area includes cities from Auburn to Corning to Batavia, which is a wide geographic spread -- expect faster response in Monroe County than at the fringes.

Review snapshot: Shawn T, Justin, Tim, and Derek draw consistent praise for fast response and clear communication. But pricing frustrations recur -- 8 of 11 recent low ratings cite unexpected costs or inflated quotes across 1,487 total reviews at 4.8 stars.

Syracuse, NY / 4.7 rating from 806 reviews / Water damage restoration service

Best for: Syracuse-area homeowners dealing with water damage or basement flooding after lake-effect storms who need 24/7 emergency response from a franchise with IICRC-trained water restoration crews.

Service area: Headquartered at 1911 S. Salina Street in Syracuse, New York. The franchise covers Onondaga, Jefferson, and Oswego counties, listing service to communities from Baldwinsville and Liverpool near Syracuse to Watertown and Sackets Harbor roughly 70 miles north. Core response strength is in the Syracuse metro area, including Cicero, Manlius, Fayetteville, Camillus, Clay, and Skaneateles.

Review snapshot: Josef Rasmussen, Chris, and Isaiah Jackson draw repeat praise for knowledge and persistence, but 35 complaints across 806 reviews at 4.7 stars center on high pricing and charges exceeding $1,000 for unresolved problems.

Rochester, NY / 4.9 rating from 464 reviews / Water damage restoration service

Best for: Greater Rochester homeowners and commercial property managers who need mold remediation tied to water or fire damage, with 24/7 emergency response and insurance claim coordination.

Service area: Paul Davis Restoration of Greater Rochester is based at 1075 Buffalo Rd, Rochester, NY 14624. They list service areas across Monroe County including Brighton, Greece, Henrietta, North Chili, Penfield, Pittsford, Rochester, Victor, and Webster. Reviewer locations extend further to Canandaigua, Fairport, Batavia, Medina, Spencerport, Albion, and Geneseo, suggesting a service radius well beyond Monroe County into Ontario, Genesee, Orleans, and Livingston counties.

Review snapshot: Rachel Maxon, Daryl, and Chris draw repeated praise for communication and project management, but 4 one-star reviews across 464 total flag reconstruction delays and poor contractor oversight on large fire rebuilds.

Bellport, NY / 5 rating from 324 reviews / Water damage restoration service

Best for: Long Island homeowners in Suffolk County who need same-day mold remediation or water damage response from a family-owned crew that handles insurance claims through Xactimate.

Service area: K.O.S. Restoration is headquartered in Bellport, Suffolk County, New York. They serve all of Suffolk County (including the Hamptons, North Fork, and Montauk), Nassau County, and Queens. Their 45-minute emergency response applies to Suffolk County; response times to Nassau and Queens will be longer given the Bellport base.

Review snapshot: Tom draws consistent praise across mold, water, and cleaning jobs, with Brianna, Rob, Erick, and Joe also named repeatedly. But zero 1-star reviews exist among 324 total at 5.0 stars, leaving no negative patterns to assess.

Collins, NY / 5 rating from 265 reviews / Water damage restoration service

Best for: Buffalo and Western New York homeowners dealing with water damage or mold after frozen pipes, flooding, or sewage backups — a firefighter-founded restoration company with 24/7 live phone pickup.

Service area: Headquartered in Collins, New York, about 30 miles south of Buffalo. The website lists over 50 service communities across Erie, Cattaraugus, and Chautauqua counties, including Buffalo, Amherst, Hamburg, Orchard Park, West Seneca, Williamsville, East Aurora, Springville, Dunkirk, Fredonia, Jamestown, Lakewood, Ellicottville, and Salamanca. The claimed area stretches roughly 80 miles from Jamestown in the southwest to Amherst in the northeast.

Review snapshot: Jesse, Mike, Dylan, and Kevin draw consistent praise for fast response times and clear communication across 265 reviews. But with zero negative reviews in the last 18 months, there are no recent complaints to weigh — 0 found across 265 total reviews at 5.0 stars.

Tonawanda, NY / 4.9 rating from 231 reviews / Water damage restoration service

Best for: Buffalo and Niagara-area homeowners who want eco-friendly mold remediation with minimal tear-out, backed by Green Genie's exclusive Cal-Brite treatment that extracts mold from wood without demolition.

Service area: Green Genie is headquartered in Tonawanda, New York, and serves the greater Buffalo and Niagara Falls region across Erie and Niagara counties. Specific cities listed include Buffalo, Niagara Falls, Cheektowaga, Amherst, Tonawanda, North Tonawanda, Clarence, Lancaster, West Seneca, Orchard Park, Hamburg, Grand Island, Lackawanna, Depew, East Aurora, Elma, Wheatfield, Pendleton, Newstead, Akron, and Alden.

Review snapshot: Ray, Austin, and Mike draw consistent praise for honest assessments and turning down unnecessary work. But one odor-treatment customer felt the service fell short for the price paid — 2 negatives across 231 reviews at 4.9 stars.

Poughkeepsie, NY / 4.8 rating from 229 reviews / Water damage restoration service

Best for: Hudson Valley homeowners dealing with mold after water damage who want an owner-operated restoration company with 20+ years in Poughkeepsie and financing through Wisetack.

Service area: Headquartered in Poughkeepsie, New York. Serves the Hudson Valley across four counties: Dutchess County (Poughkeepsie, Beacon, Fishkill, Wappingers Falls, Hyde Park, Rhinebeck, and others), Orange County (Newburgh, Middletown, Goshen, Walden), Putnam County (Brewster, Mahopac), and Ulster County (New Paltz, Highland, Kingston, Wallkill). The listed service area is broad — over 80 towns across four counties — so response times may vary for locations far from Poughkeepsie.

Review snapshot: Gary, Mike, and Howard draw consistent praise for clear communication and clean jobsites across dozens of reviews. But one recent 2-star complaint describes cut corners and difficulty reaching ownership — 1 negative out of 229 reviews at 4.8 stars.

Mechanicville, NY / 4.9 rating from 219 reviews / Water damage restoration service

Best for: Hudson Valley and Capital Region homeowners who need mold remediation bundled with reconstruction from a locally owned company with 10 offices and 60-minute emergency dispatch.

Service area: KPM Restoration is headquartered in Mechanicville, New York, with 10 offices: Albany, Queensbury, Colonie, Schenectady, Poughkeepsie, Newburgh, Kingston, Elmsford, and Poultney, Vermont. They serve the Capital Region, Hudson Valley, Westchester County, and southern Vermont. Named service cities include Saratoga Springs, Troy, Clifton Park, Glens Falls, Latham, Ballston Spa, Lake George, White Plains, Yonkers, New Rochelle, Beacon, and Middletown.

Review snapshot: Dave Martone, Jamie Kennedy, and Josh draw repeated praise for fast response and clear communication, But 1 reviewer reported flooring replaced without consent and poor rebuild workmanship — 3 one-star reviews across 219 total at 4.9★.

Holbrook, NY / 4.9 rating from 210 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with mold after a water event who want one restoration company to handle extraction, remediation, and reconstruction across Nassau and Suffolk counties.

Service area: Elite Restoration and Construction is headquartered in Holbrook, New York, on Long Island. They list specific service cities across Nassau County (Great Neck, Port Washington, Freeport, Garden City, Hempstead, Hicksville, Massapequa, Levittown, Syosset, Merrick) and Suffolk County (East Hampton, Riverhead, Bay Shore, Deer Park, Lindenhurst, Patchogue, Stony Brook, Huntington, Smithtown, Port Jefferson, Babylon, Montauk). They also claim coverage for NYC boroughs and New England, which is a broad footprint — confirm response times for areas outside Long Island.

Review snapshot: Dawid, Jessica, and Lawrence draw consistent praise across 210 reviews at 4.9 stars for fast response and clear communication, with zero complaints in the last 18 months.

Florida, NY / 4.9 rating from 187 reviews / Water damage restoration service

Best for: Orange and Sussex County homeowners dealing with water damage that has led to mold, who want a single franchise operation to handle extraction, remediation, and rebuild under one insurance claim.

Service area: Headquartered in Florida, NY (Orange County). Serves Orange County, NY and Sussex County, NJ. Specific service area cities listed on their website include Blooming Grove, Goshen, Middletown, Monroe, Montgomery, New Windsor, Newburgh, Warwick, Howells, and Rock Tavern in New York, plus Sparta and Vernon in New Jersey.

Review snapshot: Chris Offerman draws consistent praise across dozens of reviews for same-day response, clear communication, and hands-on project management. But with zero 1-star reviews in the last 18 months across 187 total reviews at 4.9 stars, there are no recent complaint patterns to flag.

New Hampton, NY / 4.7 rating from 186 reviews / Water damage restoration service

Best for: Hudson Valley and tri-state property owners dealing with water or mold damage who want one company to handle mitigation through reconstruction, with 11 offices across NY, NJ, PA, and CT for fast dispatch.

Service area: Headquartered in New Hampton, NY (Orange County). Operates 11 offices across four states: New York (New Hampton, Kingston, Stormville, New York City), New Jersey (Fairfield, East Hanover, Toms River), Pennsylvania (Allentown, Harrisburg, Peckville), and Connecticut (Marlborough). They claim to serve over 1,600 communities across the region, which is plausible given the office count but means response times will vary significantly depending on proximity to an office.

Review snapshot: Angelo, Tyler, Clinton, and Chris draw consistent praise for fast, clean mitigation work. But reconstruction quality is a recurring issue — 4 of 5 recent one-star reviews (across 186 total at 4.7 stars) cite sloppy repairs, incomplete finishes, and poor follow-through from the rebuild side.

Lynbrook, NY / 4.9 rating from 185 reviews / Water damage restoration service

Best for: NYC and Long Island property managers dealing with mold, lead paint, or HPD violations who need one company to handle testing, remediation, and compliance paperwork.

Service area: Headquartered in Lynbrook, NY with a second office in Toms River, NJ. Covers all five NYC boroughs (Manhattan, Brooklyn, Queens, the Bronx, Staten Island), Long Island (including Farmingdale, Nassau County, Suffolk County), and eight New Jersey counties (Bergen, Hudson, Essex, Morris, Union, Middlesex, Monmouth, Ocean). The NJ coverage spanning eight counties from a single Toms River office is broad — confirm crew availability for your specific location.

Review snapshot: Jason and Jay draw consistent praise for patient walkthroughs and clear explanations, and Henry for clean, thorough remediation work. But 1 of 3 recent complaints describes a lead abatement job left visibly unfinished, across 185 reviews at 4.9★.

Patchogue, NY / 5 rating from 168 reviews / Water damage restoration service

Best for: Long Island homeowners facing water, sewage, or mold damage who want same-day emergency response and a company that handles the insurance paperwork directly.

Service area: Based in Patchogue on Long Island's South Shore. Reviews confirm jobs across Long Island including Lindenhurst, the North Fork, and surrounding Suffolk County communities. The website targets Long Island broadly but does not specify exact coverage boundaries.

Review snapshot: Brandon, Michelle Rodriguez, and Joe Russo draw consistent praise across 168 reviews for fast response and clear communication. But the sole 1-star review (1 of 168) has no text and the owner says they have no record of the reviewer.

East Rochester, NY / 4.9 rating from 156 reviews / Water damage restoration service

Best for: SE Monroe County homeowners dealing with water damage that led to mold growth, backed by a franchise operating in Rochester since 1979 with a 4.9-star rating across 156 reviews.

Service area: Headquartered at 60 N Lincoln Rd in East Rochester, NY. They name East Rochester, Penfield, and Fairport as their primary service cities, covering southeastern Monroe County. The franchise has served the greater Rochester area since 1979.

Review snapshot: Michael, Zeke, and Dillon draw consistent praise for fast response and clear communication. But one reviewer reported aggressive collection calls while dealing with a spouse's death — 1 one-star review across 156 total.

Lindenhurst, NY / 4.9 rating from 153 reviews / Water damage restoration service

Best for: Long Island homeowners in Nassau or Suffolk County who need mold remediation bundled with water damage repair and want one crew to handle everything from demo through rebuild.

Service area: Headquartered in Lindenhurst, NY. Serves Nassau and Suffolk Counties on Long Island. Specific towns referenced by the company and reviewers include Massapequa, Levittown, Hicksville, Bellmore, Merrick, Farmingdale, Bay Shore, Huntington, West Babylon, Deer Park, Amityville, Babylon, Dix Hills, Seaford, North Bellmore, Franklin Square, and Sound Beach.

Review snapshot: Elias, Frank, and Vinny draw repeated praise for fast response and clear communication across 153 reviews at 4.9 stars, with zero negative reviews in the last 18 months.

Bellerose, NY / 4.7 rating from 137 reviews / Water damage restoration service

Best for: Metro New York and North Jersey homeowners dealing with water-triggered mold in apartments and co-ops, where insurance coordination and full reconstruction under one roof matter most.

Service area: Paul Davis Restoration of Metro NY/NJ operates from two offices: 241-25 Braddock Ave in Queens (Bellerose), NY 11426 and 135 Grand Street in Carlstadt, NJ 07072. They claim to serve all of Metro New York and New Jersey. Reviewers confirm jobs in Queens, Brooklyn, Manhattan, and northern New Jersey. The breadth of the service area claim across two states is broad for two offices.

Review snapshot: Roman, Carl Nurse, Kevin Fleming, and Eddie draw repeated praise for communication and on-time project delivery across 137 reviews at 4.7 stars. But 1 recent complaint (1 of 137) describes the company walking away mid-job when insurance stalled.

Rochester, NY / 4.8 rating from 135 reviews / Water damage restoration service

Best for: Rochester homeowners dealing with basement flooding or sump pump failures who need same-day emergency water extraction and mold remediation from a 20-year-old local operation.

Service area: Jet Dry is based at 1163 Spencerport Road in Rochester, NY. Reviews come from Rochester and surrounding communities including Victor, Ontario, North Chili, Webster, and Dansville, suggesting coverage across Monroe County and parts of adjacent counties.

Review snapshot: Walt Latiuk draws repeated praise for same-day emergency response, and field techs Jacob and Emilio earn consistent marks for courtesy and before-and-after documentation. But 1 reviewer out of 135 at 4.8 stars reported a mold job where the crew did not follow the inspection report.

Marlboro, NY / 5 rating from 128 reviews / Water damage restoration service

Best for: Hudson Valley homeowners facing large-scale mold jobs who want a family-owned crew that uses non-toxic, USDA-listed products and hydroxyl generators instead of chemical treatments.

Service area: AirCare Environmental is headquartered in Marlboro, New York (Ulster County) and serves the Hudson Valley region. Their website references the "tri-state area" broadly but does not list specific service boundaries. Reviews confirm jobs in the general Hudson Valley area. Confirm coverage and any travel fees for locations outside the immediate Marlboro vicinity.

Review snapshot: Mary and Victor draw universal praise across 128 reviews for hands-on communication and meticulous remediation work. But zero negative reviews in the last 18 months means there is no recent complaint data to weigh against.

Bohemia, NY / 4.9 rating from 115 reviews / Water damage restoration service

Best for: Long Island and Brooklyn homeowners dealing with basement water intrusion who want one company to handle waterproofing, mold removal, and structural repairs under a single 40-year warranty.

Service area: Headquartered in Bohemia, NY (Long Island), with offices in Center Moriches, Farmingdale, and Brooklyn. Serves Suffolk County, Nassau County, Brooklyn, Queens, and the Bronx. Their website lists zip codes and neighborhoods across all five areas, with particularly dense coverage in Queens and Long Island.

Review snapshot: Anderson, Jake, and Dice draw consistent praise for project management and communication across dozens of reviews. But 4 of 115 reviews are 1-star, and 3 of those describe the company failing to follow through on estimates or appointments before work even began.

Deer Park, NY / 5 rating from 110 reviews / Water damage restoration service

Best for: Long Island and NYC property owners dealing with water damage, fire, or mold who want one general contractor to handle remediation and full reconstruction under a single insurance claim.

Service area: Based in Deer Park, Suffolk County. Serves all of Nassau and Suffolk County on Long Island, all five NYC boroughs (Manhattan, Brooklyn, Queens, the Bronx, Staten Island), and Westchester County. Claims 60-minute emergency response across Long Island and NYC, though properties at the edges of this coverage area should confirm response times.

Review snapshot: Bob draws consistent praise for fast emergency response and hands-on insurance guidance, with Hector, Ray, and Bill named for quality rebuild work. But 1 of the 2 negatives across 110 reviews at 5.0 stars describes a broadly poor experience without specifics.

Rochester, NY / 4.8 rating from 104 reviews / Water damage restoration service

Best for: Rochester homeowners with basement or attic mold who want an owner-operated family business where the person writing the quote also does the work and handles insurance coordination.

Service area: Based at 140 Metro Park in Rochester, NY. The website focuses exclusively on Rochester-area services. All service pages target Rochester, NY specifically. Reviews reference homeowners across the Rochester metropolitan area.

Review snapshot: Phil and Tricia Zona draw consistent praise across 104 reviews for hands-on involvement, same-day emergency response, and daily progress updates with photos. But 0 negatives in the last 18 months means no stress-test data exists to flag weak spots.

Staten Island, NY / 4.9 rating from 101 reviews / Water damage restoration service

Best for: Staten Island and North Jersey property owners dealing with water or mold damage who want a locally owned ServiceMaster franchise with 24/7 response and direct insurance coordination.

Service area: Headquartered at 40 Gaton St, Staten Island, NY 10309. Serves Staten Island, Brooklyn, Manhattan, and New Jersey counties including Morris, Hudson, Middlesex, Essex, Union, Bergen, Ocean, and Somerset. That is a broad geographic claim for a single franchise location — confirm crew availability for your area.

Review snapshot: Jared, Ronny Garcia, Tony, and Bertha draw consistent praise for responsiveness and hands-on care across water and fire jobs. But 2 one-star reviews out of 101 at 4.9 stars describe communication breakdowns after the initial response, with follow-up work left unfinished.

Hicksville, NY / 5 rating from 100 reviews / Water damage restoration service

Best for: Nassau County homeowners dealing with water damage that has led to mold growth, where a single crew can handle extraction, drying, and mold removal under one BELFOR-backed franchise.

Service area: Based in Hicksville, NY at 160 Engineers Dr. Serves Nassau County including Garden City, Hempstead, Levittown, Massapequa, Long Beach, Freeport, East Meadow, Franklin Square, and dozens of other Nassau County communities. The website lists over 60 towns across the county.

Review snapshot: Mike and Brian draw the most praise across 100 reviews for fast response times and clear communication. But with zero negative reviews in the last 18 months, there is no complaint data to weigh against.

Rochester, NY / 4.6 rating from 96 reviews / Water damage restoration service

Best for: Rochester-area homeowners and businesses dealing with water damage or mold after basement flooding, backed by a locally owned ServiceMaster franchise with offices in Rochester, Syracuse, and Buffalo.

Service area: Headquartered at 146 Halstead St in Rochester, NY. Their website lists Webster, Fairport, Rochester, and Pittsford as areas served. They also operate offices in Syracuse and Buffalo, suggesting coverage across a large portion of western and central New York, though you should confirm which office handles your location.

Review snapshot: Justin draws repeated praise across dozens of reviews for responsiveness and clear communication, with Herbert, Randy, and Dylan also named frequently. But 4 of 96 reviews are 1-star, with three tied to a single incident where the crew allegedly failed to return after initial setup and then billed for unused equipment.

Johnson City, NY / 5 rating from 93 reviews / Water damage restoration service

Best for: Southern Tier NY homeowners and landlords dealing with water, fire, or mold damage who want an owner-operated restoration company with 25+ years of experience and direct insurance billing.

Service area: Headquartered in Johnson City, New York (Broome County). Serves the greater Binghamton area including Endicott, Vestal, Endwell, and surrounding Southern Tier communities. Website lists service area pages for Cortland, Tompkins, Chenango, Tioga, Delaware, and Schuyler counties in New York, plus Bradford, Wayne, and Susquehanna counties in Pennsylvania — a wide geographic footprint for a single-crew operation.

Review snapshot: Chris Dailey draws consistent praise across 93 reviews for answering his phone personally, showing up same-day, and walking homeowners through insurance claims. But with zero negative reviews on record, there is no independent complaint data to balance the picture.

Plainview, NY / 4.9 rating from 93 reviews / Water damage restoration service

Best for: Long Island homeowners and commercial property managers dealing with water, fire, or mold damage who want a single family-owned firm handling mitigation through rebuild under one contract.

Service area: Headquartered in Plainview, New York on Long Island. Reviews and case studies confirm active work across Long Island, including Long Beach, Hewlett, and surrounding Nassau County communities. Case studies reference commercial jobs in Manhattan, the Bronx, central Texas, and Florida, and the website claims coverage across the Eastern United States. That broad claim likely relies on their affiliate network for locations outside the New York metro area.

Review snapshot: Dan, Kevin, Russell, and Barry draw repeated praise for responsiveness, clear communication, and hands-on project management across 93 reviews at 4.9 stars, with zero negative reviews in the last 18 months.

Elmont, NY / 5 rating from 90 reviews / Water damage restoration service

Best for: Elmont and Nassau County homeowners dealing with fire damage, basement flooding, or sewage backups who need a restoration crew on-site within the hour.

Service area: Golden Touch Restoration Specialist is headquartered in Elmont, NY (Nassau County). Their website lists service pages for Elmont, Bellerose Manor, Great Neck, and broader Queens and Brooklyn areas. Several reviewers confirm jobs in Long Island, Nassau County, and Brooklyn, though response times may vary for locations farther from their Elmont base.

Review snapshot: Dewayne and Taniesha draw consistent praise across 90 reviews for fast emergency response and hands-on project updates. But zero negative reviews raises a question about whether critical feedback is being managed off-platform (0 one-star reviews across 90 total at 5.0 stars).

Penfield, NY / 5 rating from 81 reviews / Carpet cleaning service

Best for: Rochester-area homeowners in Penfield, Brockport, or Victor who want the owner on-site for every carpet cleaning or mold job, with 24/7 water damage response.

Service area: WetDry operates out of Penfield, NY, in Monroe County. Their website claims coverage from Brockport in the west to Williamson in the east and Victor to the south. This spans roughly 40 miles across the Rochester metro area.

Review snapshot: Fred draws consistent praise across 81 reviews for showing up on time, doing the work himself, and quoting fair prices. No 1-star reviews exist in the last 18 months.

Ronkonkoma, NY / 4.8 rating from 81 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with water damage or mold after storms or pipe failures who want a family-owned restoration company with 24/7 live phone response and an IICRC Triple Master Restorer on staff.

Service area: Headquartered in Ronkonkoma, NY, on Long Island. Their website lists 20 specific communities spanning from Hempstead in western Long Island to Montauk at the eastern tip, including Brookhaven, the Hamptons, Southampton, Sag Harbor, and Westhampton Beach. That is a wide geographic range covering roughly 100 miles of Long Island.

Review snapshot: Kevin, James, and Nico draw consistent praise for fast response times and courteous work across 81 reviews. But with zero negative reviews in the last 18 months, there is no recent complaint data to weigh.

Kings Park, NY / 4.9 rating from 79 reviews / Water damage restoration service

Best for: Suffolk County homeowners dealing with water damage or mold after storms or plumbing failures who want a firefighter-owned franchise team that coordinates directly with insurance.

Service area: Based in Kings Park, NY, serving Suffolk County. Their website lists ten specific towns: Brentwood, Hauppauge, Huntington, Islip, Kings Park, Patchogue, Riverhead, Ronkonkoma, Smithtown, and St. James. The water damage page also references Babylon and the Hamptons, which extends coverage claims to the far ends of Suffolk County.

Review snapshot: Alex, Ryan, Mike, and John draw consistent praise for fast response times and clear communication across 79 reviews at 4.9 stars. But one recent reviewer reported the company abandoned a job mid-project, though the owner stated they have no record of that customer (1 one-star review across 79 total).

Hauppauge, NY / 4.9 rating from 78 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with basement mold or post-flood cleanup who want the owner directly involved from estimate through final walkthrough.

Service area: Headquartered in Hauppauge, NY (Suffolk County). Serves Suffolk County and Nassau County on Long Island, plus Queens and Manhattan. The Suffolk County locations likely get the fastest response. The 60-minute emergency response claim references Long Island specifically.

Review snapshot: Phil, JP, and Ricardo draw consistent praise for responsiveness and fair pricing across 78 reviews at 4.9 stars, with zero complaints in the last 18 months.

Amityville, NY / 4.9 rating from 75 reviews / Water damage restoration service

Best for: Long Island and NYC homeowners dealing with water damage that led to mold, who want one company to handle extraction, remediation, insurance claims, and full reconstruction.

Service area: HomePro is based in Amityville, New York on Long Island. They serve Nassau and Suffolk Counties and New York City. Their website and reviews confirm regular work across Long Island towns including Bellmore, Centereach, and surrounding areas.

Review snapshot: Matt Cunningham draws the most praise across dozens of reviews for responsive communication and quality carpentry, with Damian and Nick also named repeatedly. But 1 review out of 75 at 4.9★ describes a billing dispute that escalated to a lien.

Nesconset, NY / 5 rating from 74 reviews / Water damage restoration service

Best for: Long Island homeowners in Nassau or Suffolk County dealing with water damage or mold alongside a pipe burst or flood, where same-day emergency response and insurance coordination matter.

Service area: Headquartered in Nesconset, NY (Suffolk County). Serves Nassau County, Suffolk County, and Queens. Specific towns listed on their website include Babylon, Brentwood, Brookhaven, Coram, East Hampton, Glen Cove, Hauppauge, Hempstead, Huntington, Islip, King's Park, Middle Island, Miller Place, Patchogue, Riverhead, Rocky Point, Shirley, Smithtown, Sound Beach, and Southampton. The East Hampton-to-Queens range is broad for a small company based in central Suffolk County.

Review snapshot: Mike, Alex, Edward, and Chris draw consistent praise for fast overnight response and hands-on communication across 74 reviews at 5.0 stars, with zero 1-star reviews on record.

Brooklyn, NY / 5 rating from 73 reviews / Water damage restoration service

Best for: Brooklyn homeowners dealing with mold or water damage after flooding who want a franchise-backed restoration company where the owner, David Nehaice, stays directly involved from estimate through rebuild.

Service area: Headquartered at 1220 Utica Avenue in Brooklyn, New York. The website lists Crown Heights, East Flatbush, and Bedford-Stuyvesant as named service areas. Reviews confirm work throughout Brooklyn (including Brooklyn Heights) and as far as Manhattan's Upper East Side, Long Island, and Westchester, suggesting the actual service radius extends well beyond north Brooklyn.

Review snapshot: David draws praise in over 30 of 73 reviews for fast response and hands-on project management, with Rendolph Walker and Guillermo also named for field work. No complaints found across 73 total reviews at 5.0★.

Kingston, NY / 4.8 rating from 73 reviews / Water damage restoration service

Best for: Kingston and Ulster County homeowners dealing with water, fire, or mold damage who want a franchise-backed restoration crew with 24/7 emergency response and direct insurance coordination.

Service area: Headquartered in Kingston, NY on Route 28. They list over 30 service areas across Ulster County including Saugerties, New Paltz, Woodstock, Ellenville, and Highland. They also claim to cover all of Greene County (including Catskill) and Columbia County (including Hudson). A sister PuroClean office in Poughkeepsie covers Dutchess, Putnam, and Orange counties separately.

Review snapshot: Danny, Karson, Daniel, and Luis draw consistent praise for responsiveness and clear communication, but 2 of 73 reviews at 4.8 stars describe disputes over repair handoffs and items returned damaged after pack-out storage.

Gansevoort, NY / 4.5 rating from 68 reviews / Water damage restoration service

Best for: Saratoga County and Capital District homeowners dealing with mold after water damage, where a family-owned restoration company with 20+ years of local roots and 24/7 response matters.

Service area: Headquartered in Gansevoort, NY with a second location in Albany, NY. They serve Saratoga County, Warren County, Washington County, and the Greater Capital District. If you are outside these core counties, confirm response time before booking.

Review snapshot: Danielle, Dave, and Steve draw consistent praise for responsiveness and detail across dozens of reviews, with zero 1-star reviews found among 68 total at 4.5 stars.

Liverpool, NY / 4.8 rating from 67 reviews / Water damage restoration service

Best for: Onondaga County homeowners facing basement flooding, sewage backups, or mold after water damage who want a PuroClean franchise with a hands-on owner who also manages local rental properties.

Service area: Based in Liverpool, NY at 250 Commerce Boulevard. Serves Syracuse and Onondaga County, including Liverpool, Clay, Cicero, North Syracuse, DeWitt, East Syracuse, Fayetteville, Manlius, Jamesville, Camillus, and Baldwinsville. Reviewer locations confirm work in Skaneateles. The service area claims are reasonable for a single-location franchise covering one county.

Review snapshot: Jim draws consistent praise across dozens of reviews for fast response times and clear communication during water emergencies. But 2 one-star reviews out of 67 total flag unresolved disputes over mold work quality and prepaid services not delivered as expected.

Ronkonkoma, NY / 4.9 rating from 66 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with water damage emergencies who want a single restoration company to handle extraction, drying, mold remediation, and reconstruction under one roof.

Service area: Based in Ronkonkoma, NY (Suffolk County). They serve across Long Island including both Nassau and Suffolk counties. Specific cities listed on their website include Babylon, Brookhaven, Massapequa, Huntington, Smithtown, Patchogue, Islip, Riverhead, Bethpage, Garden City, Commack, and Westhampton Beach, among others. The service area is broad but consistent with a company running branded trucks across Long Island.

Review snapshot: Jason is named in over a dozen reviews for fast response times, honest assessments, and clear insurance guidance, with George also praised for hands-on work. But with 0 negative reviews across 66 total at 4.9 stars, there is no complaint pattern to flag.

Albany, NY / 5 rating from 65 reviews / Water damage restoration service

Best for: Albany and Capital Region homeowners dealing with water emergencies who want a single company to handle extraction, mold remediation, reconstruction, and insurance billing under one roof.

Service area: KPM Restoration is headquartered in Mechanicville, NY, with an Albany office at 418 Broadway. The Albany office serves Albany, Colonie, Latham, East Greenbush, Rensselaer, Loudonville, Menands, Delmar, Glenmont, Guilderland, Bethlehem, Cohoes, Watervliet, and Voorheesville. The company operates 9 total offices across the Capital Region, Hudson Valley, and into Westchester County and Vermont, covering a territory from Queensbury south to Elmsford.

Review snapshot: Jamie, Joe, Rob, and Jeremy draw consistent praise for fast response and clear communication across 65 reviews at 5.0 stars, with zero 1-star reviews on record for this location.

Brooklyn, NY / 4.9 rating from 64 reviews / Water damage restoration service

Best for: Brooklyn homeowners dealing with basement floods or mold after water damage who want a single locally owned crew led by Jaime Hidalgo to handle cleanup through restoration.

Service area: Headquartered at 294 20th St in Brooklyn, NY. The company serves all five NYC boroughs — Brooklyn, Queens, Manhattan, the Bronx, and Staten Island. Brooklyn neighborhood coverage is extensive, listing dozens of neighborhoods from Park Slope to Canarsie. The Queens, Manhattan, and outer-borough pages appear templated, so confirm response times for locations outside Brooklyn.

Review snapshot: Jaime gets named in nearly every review for fast response and hands-on project management. But with zero 1-star reviews across 64 total at 4.9 stars, there is no complaint pattern to report.

Round Lake, NY / 5 rating from 63 reviews / Water damage restoration service

Best for: Capital District homeowners dealing with attic or basement mold who want an owner-operated local crew that handles remediation through rebuild under one roof.

Service area: Headquartered in Round Lake, NY. Serves the Capital District within a 70-mile radius, including Albany, Saratoga Springs, Clifton Park, Troy, Schenectady, East Greenbush, Gansevoort, Glens Falls, Glenville, Latham, and Lake George. The water damage page lists a 50-mile radius, so confirm coverage if you're near the outer boundary.

Review snapshot: Mike (owner), Devan, and Tim draw consistent praise for responsiveness and clean work across 63 reviews at a perfect 5.0 stars, with zero complaints in the last 18 months.

Cambridge, NY / 4.7 rating from 61 reviews / Water damage restoration service

Best for: Homeowners in Rensselaer and Washington Counties dealing with water damage that has led to mold, especially owners of seasonal lake houses or vacation homes left vacant for months.

Service area: Based in Cambridge, NY, covering North Rensselaer County and South Washington County. Named service cities include Troy, Brunswick, Schaghticoke, Hoosick Falls, Cropseyville, Petersburg, Argyle, Granville, Fort Edward, Greenwich, Salem, Hartford, and Fort Ann. The company originally operated from Vermont and reviews show jobs in locations from Albany to East Dorset, VT.

Review snapshot: John Flood, Atrael, Harley, and Dan draw consistent praise across 61 reviews for fast response and thorough cleanup, but one 4-star reviewer flagged poor communication about the repair process and timeline expectations.

Nesconset, NY / 5 rating from 59 reviews / Water damage restoration service

Best for: Suffolk County homeowners dealing with water damage or mold who want an owner-operated franchise that handles insurance claims and shows up on holidays.

Service area: Based in Nesconset, NY (108 Lake Ave S, Unit 7). Serves North and West Suffolk County and the North Fork, including Huntington Station, Bay Shore, Brentwood, Smithtown, Central Islip, East Northport, Coram, Lindenhurst, and West Babylon. One reviewer reported they traveled to the Bronx for a mold job.

Review snapshot: Dave Kunze draws praise by name in over 30 of 59 reviews for hands-on ownership, fast response, and insurance navigation, with crew members Corey, John, and JC earning their own callouts — zero reviews below 5 stars across all 59.

Mineola, NY / 4.9 rating from 58 reviews / Water damage restoration service

Best for: Nassau County homeowners dealing with water or fire damage who want a PuroClean franchise with a large, named field crew and 24/7 emergency response across Mineola and surrounding north shore towns.

Service area: Headquartered in Mineola, NY (Nassau County). Their contact page lists over 50 specific towns across north Nassau County, including Great Neck, Manhasset, Port Washington, Roslyn, New Hyde Park, Garden City Park, Carle Place, Old Westbury, and Williston Park. They also claim coverage in Manhattan, Queens, Brooklyn, the Bronx, Suffolk County, and Westchester, but those broader claims are not supported by review evidence, which centers on Nassau County.

Review snapshot: Prince, Axel, and Silverio draw repeated praise across 58 reviews for being respectful and detail-oriented. But with zero negative reviews in the last 18 months, there is no complaint data to balance against.

Rochester, NY / 4.9 rating from 55 reviews / Water damage restoration service

Best for: Rochester-area homeowners dealing with mold after water damage who want a single crew to handle extraction, remediation, and reconstruction under one franchise that has operated locally since 1979.

Service area: Headquartered at 572 Titus Ave Suite E in Rochester, NY. Their website names Rochester, Irondequoit, and Webster as primary service areas. Website testimonials also reference customers in Penfield, Brighton, East Rochester, Brockport, and Ontario, suggesting they cover much of Monroe County and potentially neighboring counties.

Review snapshot: Michael, Tyler, and Zeke draw repeated praise for fast response and clear communication, but one recent reviewer reported SERVPRO discarded irreplaceable belongings and disputed responsibility -- 1 one-star review across 55 total at 4.9 stars.

Dix Hills, NY / 5 rating from 53 reviews / Water damage restoration service

Best for: Dix Hills and Suffolk County homeowners who want one contractor to handle mold removal and the rebuild — drywall, painting, flooring — under a single price-match guarantee.

Service area: Prime Restoration Pros is based in Dix Hills, NY. Their website references work in Bohemia, NY, and claims coverage across Suffolk County and Long Island. Reviewers confirm projects in Dix Hills, Malverne, and surrounding Suffolk County areas.

Review snapshot: Rahman and Wahid draw consistent praise for fast response times and transparent pricing across 53 reviews at 5.0 stars. But zero negative reviews makes independent quality signals hard to find.

Bohemia, NY / 5 rating from 53 reviews / Water damage restoration service

Best for: Long Island homeowners and property managers who need a PuroClean franchise with 24/7 emergency response, IICRC-credentialed technicians, and a crew that answers the phone with a real person instead of a call center.

Service area: PuroClean of Bohemia is headquartered in Bohemia, NY in central Suffolk County. They claim coverage across all of Long Island including Suffolk County, Nassau County, and New York City. Their website lists individual service pages for dozens of Suffolk County communities from Amagansett to the North Fork. Reviews confirm jobs in Southampton, Queens, and various Suffolk County towns. The breadth of that coverage from a single Bohemia office is ambitious.

Review snapshot: Amy, Jeff, and Steven Cera draw consistent praise across 53 reviews for fast response and clear communication. But with zero negative reviews in the recent window, there is no complaint data to weigh against the positives.

Central Islip, NY / 5 rating from 52 reviews / Water damage restoration service

Best for: Central Islip and Suffolk County homeowners dealing with basement water damage who want a restoration company with in-house insurance claims advocacy and 24/7 response.

Service area: Headquartered in Central Islip, New York (7 Church Dr). Serves Suffolk County communities including Commack, Huntington, Hauppauge, Bay Shore, Babylon, Smithtown, Brentwood, West Babylon, and Deer Park. One reviewer mentioned a Nassau County home, so coverage may extend beyond the listed locations.

Review snapshot: Ryan draws repeated praise for same-day response and insurance guidance, with John and Amy also named. But one reviewer reported a promised temporary sink never materialized after demolition, with no owner response (1 negative across 52 reviews at 5.0 stars).

Medford, NY / 4.8 rating from 52 reviews / Water damage restoration service

Best for: Suffolk County homeowners dealing with water damage that led to mold, who want a single franchise crew to handle extraction, remediation, and rebuild under one project manager.

Service area: Headquartered in Medford, NY on Route 112. Serves Medford, Sayville, Bayport, Holbrook, West Sayville, and Holtsville in Suffolk County, Long Island. The listed area covers a tight cluster of towns in central Suffolk County.

Review snapshot: Juan Gutierrez, Chris, and Matias Arguello draw repeat praise for responsive communication and on-schedule rebuilds. But zero 1-star reviews across 52 total at 4.8★ means no complaint patterns have surfaced yet.

Holbrook, NY / 5 rating from 49 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with water damage or mold after pipe bursts, flooding, or storm surge, especially those filing insurance claims across Nassau and Suffolk Counties.

Service area: Based in Holbrook, NY (Suffolk County). Serves over 70 cities across Nassau and Suffolk Counties on Long Island, including Amityville, Babylon, Bay Shore, Bellmore, Freeport, Garden City, Hempstead, Levittown, Long Beach, Massapequa, Patchogue, Ronkonkoma, and Valley Stream. Also lists parts of Queens including Jamaica and Far Rockaway. The claimed area is broad for a single-location operation.

Review snapshot: Russ, Kenny, and Tom draw consistent praise for responsiveness and follow-through across 49 reviews. But with zero negatives on record, there is no complaint data to weigh against the positives.

Bronx, NY / 4.8 rating from 48 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with mold after water damage who want a family-owned restoration company with a NY State mold contractor license (#00152) and 40 years in business.

Service area: Based in North Lindenhurst, NY (840 N Wellwood Avenue). Serves Nassau and Suffolk counties on Long Island plus New York City boroughs (Queens, Bronx, Brooklyn, Manhattan). Projects outside the mapped service area may be considered on a case-by-case basis.

Review snapshot: Gary and Tom draw consistent praise across 48 reviews for fast response times and clear communication during stressful situations. But with zero negative reviews in the last 18 months, there is no recent complaint data to assess.

Ozone Park, NY / 4.7 rating from 48 reviews / Water damage restoration service

Best for: Queens homeowners in Ozone Park, Howard Beach, or Jamaica Bay dealing with water or fire damage who want a single contractor to handle cleanup through reconstruction.

Service area: Based in Ozone Park, Queens, New York. The franchise covers Ozone Park, Jamaica Bay, Jamaica, Rosedale, Howard Beach, and Briarwood. Reviewers also mention work done in Brooklyn, Whitestone, Rockaway, and Manhattan, suggesting the service area extends beyond the core Queens neighborhoods listed on the website.

Review snapshot: Jeri Rank, Martin Rodriguez, and Kevin draw consistent praise for responsiveness and clear communication, but 2 one-star reviews across 48 total at 4.7 stars describe upselling and service that stalled once the customer declined additional work.

Farmingdale, NY / 4.9 rating from 47 reviews / Water damage restoration service

Best for: Farmingdale and Long Island homeowners dealing with water damage or basement flooding who want a restoration company that also handles mold testing and removal under one roof.

Service area: Elite Restoration Group is headquartered in Kenilworth, NJ, with a satellite office at 39 Sarah Drive in Farmingdale, NY. They claim coverage across New York City boroughs (Bronx, Brooklyn, Staten Island, Manhattan), Long Island, and dozens of communities in New Jersey and Pennsylvania. The tri-state footprint is broad for a company with two known offices.

Review snapshot: Ben gets repeated praise for hands-on communication and detailed water damage work, and reviewers consistently note fast response times. But 1 review out of 47 at 4.9 stars flags a communication gap with field crews who may not speak English fluently.

Rochester, NY / 5 rating from 46 reviews / Water damage restoration service

Best for: Pittsford, Henrietta, and Brighton homeowners dealing with basement water damage that has led to mold, who want a locally owned SERVPRO franchise operating in Rochester since 1979 with crews that show up in teams of 3-5 within hours.

Service area: Headquartered at 39 Saginaw Drive, Suite 4, Rochester, New York 14623. The franchise name references Pittsford and Henrietta. The website lists Fairport, Penfield, and Henrietta as service areas, and the about section claims coverage of the Greater Rochester, Pittsford, and Henrietta area. Reviewers confirm jobs in Rochester, Pittsford, Henrietta, and East Rochester.

Review snapshot: Zeke Allen draws repeated praise as project manager across 5 reviews, with Tyler, AJ, and Amanda each named in 3+ reviews for field work and follow-up coordination. But 0 one-star reviews exist across 46 total at 5.0 stars, leaving no negative data to cross-reference.

Airmont, NY / 4.8 rating from 45 reviews / Water damage restoration service

Best for: Bergen and Orange County homeowners dealing with water damage who want a Starkey family-owned ServiceMaster franchise with 24/7 response and insurance claim coordination.

Service area: Headquartered in Airmont, NY with operations across Rockland County NY, Orange County NY, Bergen County NJ, and Passaic County NJ. They list specific coverage for Airmont, Monsey, Suffern, Nanuet, Pearl River, Monroe, Newburgh, Middletown, New Windsor, Warwick, Port Jervis, Clifton NJ, and Mahwah NJ.

Review snapshot: Matt Mulligan and James Braun draw consistent praise for hands-on project management and fast turnarounds. But 1 of 45 reviews at 4.8 stars describes being abandoned mid-claim after an initial deposit was collected.

Elmsford, NY / 4.7 rating from 43 reviews / Water damage restoration service

Best for: Westchester County homeowners dealing with water or mold damage who want a single ServiceMaster franchise to handle mitigation, remediation, and reconstruction under one contract.

Service area: Headquartered in Elmsford, NY. Serves Westchester County, Yonkers, Queens, the Bronx, and Putnam County. They hold separate home improvement licenses in Westchester, Yonkers, and NYC, plus a NYC General Contractor's License, which supports the multi-county claim. Queens and Putnam County are the farthest from their base and worth confirming for response time.

Review snapshot: Francisco Mata, Lucas, and Erica draw repeated praise for communication and follow-through across water, fire, and mold jobs. But with zero negative reviews among 43 total at 4.7 stars, there is no complaint pattern to flag.

Inwood, NY / 5 rating from 40 reviews / Water damage restoration service

Best for: Inwood and south Nassau County homeowners who want plant-based, non-toxic mold remediation with same-day turnaround from an owner-operated company.

Service area: Based in Inwood, NY (Nassau County, Long Island). Serves Lynbrook, East Rockaway, Hewlett, Atlantic Beach, Hewlett Neck, Rosedale, and parts of Queens including Hammels and Laurelton. The website claims "Tri-State area and beyond," but listed service cities are all within a few miles of Inwood.

Review snapshot: Sam draws consistent praise across 40 reviews for hands-on involvement, honest pricing, and clear communication. Zero negative reviews on record.

Buffalo, NY / 4.4 rating from 40 reviews / Water damage restoration service

Best for: Buffalo-area homeowners dealing with water or sewage damage who want a single company to handle cleanup through reconstruction, backed by a locally owned franchise operating since 1987.

Service area: Headquartered at 190 Gruner Road in Buffalo, NY. Serves Erie, Niagara, Orleans, Wyoming, and Genesee Counties, including Buffalo, Clarence, Depew, East Amherst, Grand Island, Lancaster, Lockport, Niagara Falls, North Tonawanda, and Tonawanda. Five-county coverage is broad for a single location — confirm response times for the outer counties.

Review snapshot: Don and Scott draw repeat praise for fast emergency response and hands-on project management. But 3 of 40 reviewers at 4.4★ describe a communication breakdown once work shifts from cleanup to reconstruction.

Briarcliff Manor, NY / 5 rating from 39 reviews / Water damage restoration service

Best for: Westchester County homeowners dealing with water damage or mold who want a restoration company with CR-credentialed restorers on staff and 24/7 emergency response since 1978.

Service area: Headquartered at 72 N State Rd, Briarcliff Manor, NY 10510. They claim to serve the NY metropolitan and tri-state area including New York, New Jersey, and Connecticut. Reviews confirm work in the Westchester County area. For locations far from Briarcliff Manor, confirm response time and any travel surcharges.

Review snapshot: Cindi, Mario, and Jesse draw consistent praise for fast emergency response and hands-on project management across 39 reviews. But with zero negatives on record, there is no independent complaint data to weigh against the positives.

Poughkeepsie, NY / 5 rating from 38 reviews / Water damage restoration service

Best for: Poughkeepsie and Dutchess County homeowners dealing with water damage or mold in older housing stock who want a single locally owned company handling extraction through reconstruction.

Service area: Headquartered in Mechanicville, NY with a dedicated office at 211 Cottage St in Poughkeepsie. Serves the City and Town of Poughkeepsie, Hyde Park, Wappingers Falls, Beacon, Fishkill, Pleasant Valley, LaGrange, Rhinebeck, Pawling, Millbrook, Dover, and greater Dutchess County. Claims 60-minute emergency response throughout Dutchess County. Also operates offices in Albany, Schenectady, Queensbury, Colonie, Kingston, Newburgh, Elmsford, and Poultney, VT.

Review snapshot: Reviewers name Charlie, Joe, Travis, and Terrance for fast response and clear communication, with multiple customers returning after repeat incidents. But zero 1-star reviews exist across 38 total reviews at 5.0 stars.

Pearl River, NY / 5 rating from 38 reviews / Water damage restoration service

Best for: Rockland County homeowners dealing with basement mold after water damage who want a SERVPRO franchise with 120+ years of combined crew experience and in-house reconstruction capability.

Service area: Based in Pearl River, New York at 1 Blue Hill Plaza #1509. They serve communities across Rockland County including Suffern, Pearl River, Nyack, Wesley Hills, Stony Point, Haverstraw, Sloatsburg, Blauvelt, Airmont, Orangeburg, Piermont, Tallman, Tappan, Palisades, Sparkill, Hillburn, Tuxedo, Pomona, Tomkins Cove, Montebello, and Tuxedo Park. Reviews also mention jobs in Mahwah, Paramus, Ringwood, and Old Tappan (New Jersey), suggesting they cross the state line for some work.

Review snapshot: Steven, Matt Prout, Kyle, Everette, Felix, and Francisco draw praise across 38 reviews for fast response times and polite crews. But with zero negative reviews on record, there are no complaint patterns to evaluate yet.

Kingston, NY / 4.9 rating from 38 reviews / Water damage restoration service

Best for: Kingston-area homeowners dealing with water damage or mold who want a multi-state restoration company with 11 offices, IICRC-trained technicians, and direct insurance billing.

Service area: Headquartered in Kingston, NY, with 11 offices across four states. New York offices in New Hampton, Kingston, Stormville, and New York City. New Jersey offices in Fairfield, East Hanover, and Toms River. Pennsylvania offices in Allentown, Harrisburg, and Peckville. Connecticut office in Marlborough. They claim coverage of 1,600+ communities, though actual response times will depend on proximity to one of these offices.

Review snapshot: Camden Stoner draws repeat praise for communication and hands-on project management across water and mold jobs. But with only 38 reviews on the Kingston listing, the sample is thin for a company claiming 15,000+ completed jobs across four states (0 one-star reviews across 38 total at 4.9 stars).

Ossining, NY / 4.9 rating from 38 reviews / Water damage restoration service

Best for: Northern Westchester homeowners in Ossining, Chappaqua, and surrounding towns who want an owner-operated PuroClean franchise where Pete Meringolo personally manages water damage, mold, and reconstruction jobs.

Service area: Headquartered in Ossining, New York. They serve northern Westchester County, listing over 30 towns including Mount Kisco, Chappaqua, Briarcliff Manor, Pleasantville, Thornwood, Hawthorne, Croton-on-Hudson, Peekskill, Sleepy Hollow, Tarrytown, Bedford Hills, Katonah, and Yorktown Heights. Reviewers confirm jobs in Chappaqua, Cortlandt Manor, Ardsley, Pleasantville, Croton-on-Hudson, and Rye.

Review snapshot: Pete Meringolo draws praise by name in nearly every review for fast response and hands-on project management, with Eric noted for field work. But with only 38 reviews since 2018, the sample is small and no recent negatives exist to test.

Rochester, NY / 4.8 rating from 34 reviews / Water damage restoration service

Best for: Rochester homeowners in Monroe County dealing with basement mold after water damage who want an owner-operated company that handles both remediation and reconstruction under one roof.

Service area: Headquartered at 704 Jay Street, Rochester, NY 14611. They serve Rochester and surrounding Monroe County communities including Greece, Brighton, Irondequoit, Gates, and Henrietta. Coverage appears limited to Monroe County, which is reasonable for a small owner-operated company.

Review snapshot: Alyssa, the owner, draws repeated praise across dozens of reviews for hands-on project management and clear communication. But one 1-star reviewer across 34 total reviews alleged sloppy containment work and lack of proper cleaning methods.

Patchogue, NY / 5 rating from 33 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with water, fire, or mold damage who want a single restoration company that handles everything from emergency board-up through reconstruction.

Service area: Bulovas is headquartered in Patchogue on Long Island's South Shore. They serve Nassau and Suffolk counties across Long Island. Their website lists service pages for locations as far east as the Hamptons and as far west as the New York City border.

Review snapshot: Reviewers name Rory, Jose, Carlos, Matt, and Abe as standouts for fast emergency response and hands-on project management. But with 0 complaints among 33 reviews at 5.0 stars, there is no negative pattern to report.

New York, NY / 4.7 rating from 32 reviews / Water damage restoration service

Best for: New York metro and Hudson Valley property owners dealing with water or mold damage who want a multi-state restoration company with 11 offices and direct insurance billing.

Service area: Headquartered at 5 Pennsylvania Plaza in New York City, with 11 offices across four states: New York (New Hampton, Kingston, Stormville, NYC), New Jersey (Fairfield, East Hanover, Toms River), Pennsylvania (Allentown, Harrisburg, Peckville), and Connecticut (Marlborough). They claim coverage of over 1,600 communities. Their operational center of gravity is the Hudson Valley and surrounding regions rather than Manhattan.

Review snapshot: Arturo draws repeat praise for fast flood response and clear communication, and Brittany gets credit for helpful intake calls. But with only 32 reviews across a company claiming 15,000+ jobs, the review sample is thin — 0 one-star reviews found.

Valhalla, NY / 4.6 rating from 32 reviews / Water damage restoration service

Best for: Westchester County homeowners who want demolition-free mold removal using dry fogging, from a family-owned company with 20+ years in business.

Service area: Fresh Maintenance is headquartered in Valhalla, NY, in Westchester County. They serve communities across Westchester County, Rockland County NY, Bergen County NJ, and Fairfield County CT. Their services page lists over 100 specific towns, concentrated in Westchester and the lower Hudson Valley, with some extending into the Bronx, Long Island's North Shore, and northern New Jersey.

Review snapshot: Bill draws recent praise for knowledge and efficiency, while Joe Margherita built the company's reputation over years of hands-on work. No 1-star reviews exist across 32 total reviews at 4.6 stars.

Orchard Park, NY / 4.3 rating from 32 reviews / Water damage restoration service

Best for: Western New York homeowners in the Orchard Park-to-Buffalo corridor who need water damage, fire, or mold work handled by a single franchise crew that coordinates directly with insurance.

Service area: Headquartered at 3689 California Rd in Orchard Park, New York. Serves Buffalo, Cheektowaga, Lackawanna, Hamburg, East Aurora, West Seneca, Angola, Eden, Derby, and surrounding communities. Claims coverage across eight counties: Erie, Niagara, Orleans, Genesee, Allegany, Cattaraugus, Wyoming, and Chautauqua. That territory spans over 100 miles, so confirm response times for locations far from Orchard Park.

Review snapshot: Patrick, Chris, and Mindi Newman draw repeated praise for fast response and clear communication across 31 five-star reviews. But with only 32 total reviews at 4.3 stars, the sample is small, and one 4-star reviewer reported nobody answered the door.

Bohemia, NY / 5 rating from 30 reviews / Water damage restoration service

Best for: Long Island and NYC metro homeowners dealing with water damage, mold, or fire who want a family-owned restoration company with hurricane disaster response experience and NYS mold remediation licensing.

Service area: Headquartered in Bohemia, NY (Suffolk County, Long Island). Serves Long Island including Smithtown, Islip, Huntington, Brookhaven, Melville, and surrounding communities. Also claims service areas in Queens, Brooklyn, Bronx, Manhattan, and Westchester County, with a dedicated NYC office line. The spread from Bohemia to Manhattan is roughly 50 miles, so response times to the outer boroughs and Westchester may vary.

Review snapshot: Pete D'Allessandro draws consistent praise for fast personal response, with Mike, Sean, and Adam recognized for meticulous fieldwork. But with 0 complaints found across 30 reviews at 5.0 stars, there is no negative pattern to report.

Ronkonkoma, NY / 4.9 rating from 30 reviews / Water damage restoration service

Best for: Long Island homeowners dealing with basement mold or water damage who want a mold-focused firm with a Certified Indoor Environmentalist on staff and 8,000+ completed projects.

Service area: Headquartered in Ronkonkoma, NY, with offices in Easthampton, Southampton, Syosset, and Manhattan. They serve Suffolk County, Nassau County, and the Hamptons, with claims of coverage across the broader tri-state area including NYC. Core coverage appears strongest across Long Island, particularly Suffolk County and the East End.

Review snapshot: Tyler, Jeff, and Rob draw consistent praise for responsiveness, clear communication, and fair pricing across 30 reviews. But with zero negatives on record, there is no complaint pattern to weigh against.

Brooklyn, NY / 4.9 rating from 30 reviews / Water damage restoration service

Best for: Mill Basin, Flatlands, and south Brooklyn homeowners who need a single company to handle water damage, mold, and rebuild under one contractor license.

Service area: Based at 2028 Utica Avenue in Brooklyn, NY. Covers Mill Basin, Flatlands, Flatbush, Lefferts Garden, Marine Park, Bergen Beach, Crown Heights, and Georgetown. The service area centers on south and central Brooklyn.

Review snapshot: Shane, Cesar, and Avi Persaud draw consistent praise across 30 reviews for fast response and clear communication. But 0 negative reviews in the last 18 months means no complaint data to evaluate.

Endwell, NY / 4.7 rating from 30 reviews / Water damage restoration service

Best for: Southern Tier NY homeowners dealing with water damage or mold after flooding, where a full-service restoration company with 24/7 dispatch and in-house reconstruction can handle everything from dryout to rebuild.

Service area: Disaster Clean-Up is based in Endwell, New York, and serves the Southern Tier of New York including the Binghamton area. Their parent company, Property Restoration Inc., operates from Syracuse. Website testimonials reference jobs in Syracuse-area towns like Jamesville, Camillus, Manlius, Baldwinsville, and Liverpool, suggesting the combined operation covers a wide swath of central and southern New York.

Review snapshot: Lindsay draws repeat praise for responsiveness and Tim for meticulous kitchen reconstruction work, with zero 1-star reviews across all 30 ratings at 4.7 stars.

Mt Vernon, NY / 4.9 rating from 90 reviews / Water damage restoration service

Best for: Westchester County homeowners and condo boards needing a restoration company that has worked the same market since 1979, handles insurance billing directly, and covers mold, water, fire, and carpet cleaning under one roof.

Service area: Magna Dry is headquartered in Mount Vernon, NY. They name Westchester County as their primary market, listing Harrison, Hartsdale, Larchmont, Mamaroneck, Pelham, Rye, Scarsdale, Yonkers, White Plains, New Rochelle, Tuckahoe, Eastchester, Port Chester, Dobbs Ferry, and Bedford. They also claim Bronx County, Queens County, and Fairfield County, CT. Four counties is a wide footprint for an independent company.

Review snapshot: Jorge, George, Luis, Soto, Eric, and Marianne all draw praise by name for responsiveness, carpet cleaning results, and follow-up calls after project completion. But with zero negative reviews in the last 18 months across 90 total reviews, there is no complaint data to evaluate.

Chazy, NY / 4.9 rating from 75 reviews / Water damage restoration service

Best for: North Country homeowners in Clinton, Essex, or Franklin counties dealing with water damage or mold after a basement flood, burst pipe, or fire — Barry Racine's crew offers same-day response.

Service area: Headquartered in Chazy, New York, about 15 minutes north of Plattsburgh. Serves Clinton, Essex, Franklin, and St. Lawrence counties in northeastern New York. Named cities include Plattsburgh, Lake Placid, Malone, Rouses Point, Dannemora, Elizabethtown, Port Henry, Ticonderoga, Fort Covington, and Tupper Lake.

Review snapshot: Barry, Rob, and Jim draw consistent praise across 75 reviews for fast response and compassion during fire and water emergencies. But with zero negative reviews in the last 18 months, there is no complaint pattern to flag.

Hannibal, NY / 4.9 rating from 28 reviews / Water damage restoration service

Best for: Onondaga and Oswego County homeowners dealing with water damage, fire cleanup, or mold who want an owner-involved Neighborly franchise with 24/7 response and direct insurance coordination.

Service area: Based in Hannibal, NY, serving Onondaga and Oswego Counties. Named service cities include Syracuse, Fulton, Oswego, Liverpool, Baldwinsville, Camillus, Cicero, East Syracuse, Fayetteville, Manlius, Marcellus, Skaneateles, Central Square, Pulaski, Mexico, and roughly 25 other communities across both counties.

Review snapshot: Mike Dwyer draws consistent praise across nearly every review for hands-on involvement and clear communication, with Jay and Seth also named for responsive fieldwork. But with only 28 reviews total, the sample is small — 0 one-star reviews found.

Saratoga Springs, NY / 5 rating from 27 reviews / Water damage restoration service

Best for: Capital Region homeowners dealing with water emergencies or mold tied to water damage, where Abate Pro's 24/7 response and in-house rebuild crew can handle the full job from extraction through reconstruction.

Service area: Headquartered in Saratoga Springs, NY. Serves six counties across the Capital Region: Saratoga County (Saratoga Springs, Ballston Spa, Clifton Park, Malta, Wilton, Mechanicville), Albany County (Albany, Latham, Colonie, Delmar), Schenectady County, Warren County (Glens Falls, Queensbury, Lake George), Washington County (Greenwich, Cambridge), and Rensselaer County (Troy, East Greenbush). Claims to cover the entire Capital Region.

Review snapshot: Dan, Rob, and Josh draw repeated praise for fast arrivals and walking homeowners through the insurance process. But with 0 negative reviews across 27 total, the review profile is unusually clean for a restoration company.

Highland Mills, NY / 5 rating from 27 reviews / Water damage restoration service

Best for: Hudson Valley and NYC homeowners dealing with mold after water damage who want a single contractor to handle remediation, drying, and reconstruction through insurance.

Service area: ACM Home Restoration is headquartered at 960 State Route 32 in Woodbury, NY (mailing address lists Highland Mills). They maintain a second office at 521 5th Avenue in Manhattan. The website names Woodbury, Newburgh, and Peekskill as primary service towns, with broader claims to the Hudson Valley region. NYC service availability should be confirmed directly.

Review snapshot: Mo and Luan draw consistent praise for clear communication and fast turnaround on water and mold jobs. But with only 27 reviews total and zero negative ones, the sample is still small.

Fresh Meadows, NY / 4.8 rating from 27 reviews / Water damage restoration service

Best for: Queens homeowners dealing with water or fire damage who need a single company to handle emergency cleanup, mold remediation, and full reconstruction under one roof.

Service area: Headquartered in Fresh Meadows, Queens, New York. They serve all five NYC boroughs: Queens, Brooklyn, Manhattan, the Bronx, and Staten Island, plus surrounding areas. Coverage claims are broad for a single-office operation.

Review snapshot: Geo (Geovanni) draws consistent praise for fast response and hands-on follow-through across water, fire, and mold jobs. But 1 review out of 27 describes a prolonged payment dispute with Wilson involving small claims court.

Elmira, NY / 4.1 rating from 26 reviews / Water damage restoration service

Best for: Elmira-area homeowners dealing with water damage or mold after a pipe break or basement flood who need same-day emergency response from a Neighborly franchise with reconstruction capability.

Service area: Based in Elmira, NY. Serves Chemung, Steuben, Schuyler, and Tompkins counties in New York, plus Bradford and Tioga counties in northern Pennsylvania. Named cities include Corning, Horseheads, Ithaca, Watkins Glen, Montour Falls, Trumansburg, and about 25 smaller communities. That is a large territory for one franchise location, so confirm response times if you are outside the Elmira-Horseheads-Corning corridor.

Review snapshot: Rachel draws praise for compassionate phone support, and Matt for fast turnarounds on insurance jobs. But reconstruction quality is a recurring concern, with 5 reviews at 1-2 stars across 26 total at 4.1★.

Amityville, NY / 5 rating from 25 reviews / Water damage restoration service

Best for: Amityville and Long Island homeowners dealing with basement flooding or pipe bursts who want a restoration company that handles insurance paperwork and offers 24/7 emergency response.

Service area: STF Restorations is based in Amityville, NY and states they serve Amityville and surrounding areas on Long Island. The website does not list specific towns or counties beyond Amityville, so confirm coverage for your location before booking.

Review snapshot: Shawn and Justin draw consistent praise across 25 reviews for fast emergency response and clear communication on pricing. No negative reviews recorded in the last 18 months.

Staten Island, NY / 4.8 rating from 25 reviews / Water damage restoration service

Best for: Staten Island homeowners dealing with water damage or basement mold who want a restoration company that handles insurance claims and offers 24/7 emergency response.

Service area: Headquartered in Fair Lawn, NJ with a Staten Island location at 1419 Forest Ave. The company claims coverage across all 21 New Jersey counties, parts of eastern Pennsylvania (Philadelphia, Delaware, Chester, Montgomery, Bucks, Lehigh, and Northampton counties), and three NYC boroughs: Manhattan, Staten Island, and Brooklyn. That tri-state footprint is broad for a single operation.

Review snapshot: Jorge M., Rami, and Robert draw consistent praise for responsiveness and clear communication across 25 reviews at 4.8 stars. But with zero recent negatives, the sample is small enough that patterns are hard to confirm.

New Rochelle, NY / 4.6 rating from 25 reviews / Water damage restoration service

Best for: New Rochelle and lower Westchester homeowners dealing with water damage who need fast emergency extraction and drying with direct owner involvement on every job.

Service area: Headquartered in New Rochelle, NY. Covers Westchester County, Rockland County, Brooklyn, Staten Island, the Bronx, Queens, Manhattan, Nassau County, and Suffolk County in New York. Also serves Fairfield County in Connecticut, Bergen/Hudson/Passaic/Essex/Morris counties in New Jersey, and Philadelphia/Allegheny/Montgomery/Bucks/Delaware counties in Pennsylvania. The four-state coverage is broad for a small owner-operated company.

Review snapshot: Thomas draws repeat praise from property managers like Michael LoRusso and Christina DeSantis for fast water damage response. But 2 of 25 reviewers at 4.6 stars report mold inspections that skipped physical sampling and lacked diagnostic tools.

Harrison, NY / 4.2 rating from 25 reviews / Water damage restoration service

Best for: Harrison-area property owners and Westchester building managers dealing with mold tied to water or fire damage, backed by a 60-year-old restoration firm that also handles insurance appraisals and reconstruction.

Service area: Headquartered in Harrison, New York (Westchester County). Serves New York City, Westchester County, Rockland County, Putnam County, Fairfield County (Connecticut), and New Jersey. Also operates a second office in Lauderdale Lakes, Florida. The tri-state plus Florida coverage is a wide geographic claim for a single company.

Review snapshot: Joe Bernardo and Rose draw praise for fast emergency response and hands-on project management. But 2 of 25 reviewers at 4.2 stars report being ghosted after initial contact or having belongings damaged during mold work.

East Hampton, NY / 5 rating from 24 reviews / Water damage restoration service

Best for: Hamptons homeowners dealing with basement floods or coastal moisture problems who want a locally owned restoration outfit with sub-hour response times.

Service area: Headquartered in East Hampton, New York. The website lists 13 Hamptons communities: East Hampton, Montauk, Sag Harbor, Sagaponack, Amagansett, Water Mill, Quogue, Southampton, Bridgehampton, Wainscott, Westhampton Beach, Hampton Bays, and the broader Hamptons area. This covers the eastern end of Long Island's South Fork.

Review snapshot: Ryan draws consistent praise across 24 reviews for fast response and clear communication. But with zero negative reviews and a 5.0 rating, the review pool is too small and too uniform to reveal weak spots.

Greater Rochester, NY / 4.9 rating from 23 reviews / Water damage restoration service

Best for: Rochester-area homeowners dealing with water damage or mold who want a women-owned restoration company that handles insurance billing and promises on-site response within 60 minutes.

Service area: Headquartered in Rochester, NY. They list over 40 cities across western New York including Brighton, Greece, Henrietta, Penfield, Webster, Pittsford, Canandaigua, Batavia, Buffalo, Niagara Falls, and Jamestown. That range stretches roughly 150 miles, so confirm response times for locations outside the immediate Rochester metro.

Review snapshot: Roman draws repeat praise for hands-on leadership and clear communication, with Jamie and his crew also singled out for basement flood work. But one reviewer felt the company absorbed every dollar of insurance payout on unnecessary charges (1 review at 3 stars or below across 23 total).

Newburgh, NY / 5 rating from 19 reviews / Water damage restoration service

Best for: Newburgh and Orange County homeowners dealing with water emergencies or mold in older housing stock, from an independently owned restoration company headquartered in the Hudson Valley since 2017.

Service area: KPM Restoration is headquartered in Mechanicville, NY, with a satellite office at 31 S Plank Rd in Newburgh. They serve the City and Town of Newburgh, all of Orange County including New Windsor, Cornwall, Walden, Middletown, Monroe, Warwick, Goshen, Washingtonville, Chester, and Highland Falls, plus Beacon in Dutchess County. They claim 60-minute response across this area.

Review snapshot: Reviewers name John, Jeff, Jake, Jim, Zack, and Charlie across various jobs, consistently praising fast response and clear communication. But with only 19 reviews, the sample is small — 0 one-star reviews across 19 total at 5.0 stars.

Middle Island, NY / 5 rating from 17 reviews / Water damage restoration service

Best for: East End Long Island homeowners dealing with water damage or mold who want a franchise-backed restoration company that claims no subcontractors and 24/7 emergency response.

Service area: Based in Medford, NY, serving the East End of Long Island across eastern Suffolk County. Their contact page lists over 60 towns including Patchogue, Riverhead, East Hampton, Southampton, Montauk, Shelter Island, Greenport, and Southold. The service area stretches from Holbrook to the far eastern tips of the North and South Forks, which is a large geographic range for what appears to be a small crew.

Review snapshot: David draws consistent praise across nearly every review for fast response, hands-on involvement, and help navigating insurance claims. No 1-star reviews exist across 17 total reviews at 5.0 stars.

Albany, NY / 5 rating from 17 reviews / Water damage restoration service

Best for: Albany-area homeowners or businesses needing water, fire, or mold restoration from a family-owned company based in the Glens Falls corridor with 24/7 live dispatch.

Service area: AllPro is headquartered in the Fort Edward-Glens Falls corridor of upstate New York. Their primary territory covers Warren, Washington, Saratoga, and Albany Counties, extending into the southern Adirondacks. The Albany office address is on Central Avenue. They list specific communities including Albany, Latham, Colonie, Guilderland, Clifton Park, Saratoga Springs, Glens Falls, Queensbury, and Hudson Falls, among others.

Review snapshot: Mike Bushman and Wayne Scoville draw repeated praise for janitorial reliability and friendliness. But all 17 reviews are 5-star, and most come from janitorial clients, not restoration customers.

East Amherst, NY / 4.9 rating from 15 reviews / Water damage restoration service

Best for: Amherst and Clarence homeowners dealing with water damage that has led to mold, who want a single family-owned franchise handling extraction through remediation under one roof.

Service area: Headquartered in East Amherst, NY. Their listed service area covers Amherst, Clarence, Akron, Harris Hill, Clarence Center, East Amherst, Williamsville, Snyder, and Getzville. All are within Erie County and represent a focused suburban Buffalo territory.

Review snapshot: Sal, Justin, and Nick draw repeated praise for responsiveness and basement flood work across 15 reviews at 4.9 stars. But with zero negatives on record, there is no complaint data to evaluate.