Provider profile
Advanced Disaster Recovery Inc.
Provider snapshot
What this listing says
Hudson Valley and tri-state property owners dealing with water or mold damage who want one company to handle mitigation through reconstruction, with 11 offices across NY, NJ, PA, and CT for fast dispatch.
Best for
- Hudson Valley homeowners who need mold found and removed quickly, especially after water damage from storms or pipe bursts.
- Property owners across NY, NJ, PA, or CT who want a single company to handle mold testing, removal, and any necessary reconstruction under one contract.
- Commercial and institutional property managers — they serve healthcare, education, hospitality, and government facilities and understand sector-specific requirements.
- Insurance-claim situations where you want the restoration company to handle documentation and communicate directly with your adjuster.
- Homeowners who discovered mold during a real estate transaction and need fast remediation with clearance documentation.
About this company
Advanced Disaster Recovery Inc. is a multi-state restoration company headquartered in New Hampton, NY, with 11 offices across New York, New Jersey, Pennsylvania, and Connecticut. Mold is one piece of a much larger operation that includes water damage, fire restoration, sewage cleanup, biohazard work, and full reconstruction. They handle both mold inspection and removal in-house, using infrared cameras and moisture meters for detection, HEPA filtration and containment with negative air pressure during removal, and antimicrobial treatments afterward. They claim IICRC-certified technicians holding the AMRT (Applied Microbial Remediation Technician) credential.
What stands out is the scale. They run 24/7 dispatch with a stated 90-minute response target in nearby areas, bill insurance directly, and offer 0% financing on projects up to $200,000. They also do post-remediation air quality testing through third-party labs and provide clearance documentation. The in-house reconstruction team means they can take a mold job from discovery through drywall replacement without subcontracting — though that reconstruction arm is where the problems show up in reviews.
The company started as Hudson Valley DKI in 2000 and rebranded to Advanced Disaster Recovery in 2020 after merging with A. Molly Company. Since then they have grown aggressively through acquisitions: AstroCare Fire and Water Restoration in 2021, Service1st Restoration and First General Services of Hartford in 2022, Zott Construction and Tri-State Contents in 2023, plus further Pennsylvania expansion in 2024. Angelo is referenced as the owner in multiple reviews.
At 4.7 stars across 186 Google reviews, the overall rating is solid. The mitigation crews earn strong marks for speed, cleanliness, and communication. The drag on the rating comes almost entirely from the reconstruction side of the business, which multiple reviewers describe as a different experience from the initial emergency response.
Services
Service area
Headquartered in New Hampton, NY (Orange County). Operates 11 offices across four states: New York (New Hampton, Kingston, Stormville, New York City), New Jersey (Fairfield, East Hanover, Toms River), Pennsylvania (Allentown, Harrisburg, Peckville), and Connecticut (Marlborough). They claim to serve over 1,600 communities across the region, which is plausible given the office count but means response times will vary significantly depending on proximity to an office.
Review consensus
The emergency mitigation crews are the consistent strength. Angelo (referenced as owner) is praised by name for responsiveness and hands-on involvement. Tyler gets credit for coordinating projects smoothly. Clinton is called out multiple times for excellent communication and solution-oriented approach. Chris and his crew earn praise for explaining the process and working with care. Reviewers frequently mention fast arrival times, clean work areas, and crews who contain affected spaces to prevent spread to the rest of the home. Several reviewers who used Advanced DRI on multiple losses note consistent quality from the mitigation side. Insurance handling and documentation also draw positive mentions.
5 found across 186 total reviews at 4.7 stars. Four of five recent complaints target the reconstruction and repair division, not the mitigation crews. Ricardo Alves described unpainted ceilings, missed wall spots, wrong flooring quantities, and ill-fitting outlet covers — and said contractors told him Advanced DRI was not paying them on time. Mohammad Ghauri's kitchen restoration dragged on; the crew broke his fridge, botched a microwave installation, and then sent repeated payment requests for money already collected. Krystal SEDA reported that after a roof leak, the crew put duct tape over a hole they created and never returned — six months of follow-up yielded nothing. Gabrielle Diakon said the work was already cracking and her refund request went unanswered, though the owner response mentions Greg Z spoke to her about it. Tucker Mitchell (2 stars) praised the remediation crew but waited over two weeks for them to send a remediation report to his insurance company. The owner response confirmed the paperwork delay, citing high claims volume.
There is a clear structural split in this company. The mitigation crews — the ones who show up for emergencies, extract water, set up drying equipment, and remove mold — consistently perform well. The reconstruction division — the ones who come in afterward to repair drywall, repaint, install flooring — generates nearly all of the complaints. This is a common pattern in restoration companies that have grown through acquisition, where the original emergency response culture does not always carry over to the construction arm. The owner responses are long and empathetic in tone but follow a template format with hashtags and emojis that reads more like reputation management than case-specific problem-solving.
Angelo (owner/manager — positive across multiple reviews for responsiveness and involvement). Tyler (project coordinator — positive for coordination and communication). Clinton (manager/supervisor — positive across multiple reviews for communication and solutions). Chris (crew lead — positive for explaining the process and clean work). Rob (repair/reconstruction — positive in one review for hands-on problem-solving). Mike (crew member — positive for professionalism). Cris (crew member — positive alongside Clinton and Mike). Kevin (worker — positive for efficiency and quick work). Dan (crew member — positive for competence and politeness). Anthony Monterossa (Tri-State Contents — positive for contents pack-out work). Greg Z (mentioned in owner response to Gabrielle Diakon's complaint — spoke with customer about unresolved issue).
If your mold job is mainly about finding it, containing it, and removing it, the mitigation crews here have a strong track record. Ask for Angelo, Tyler, or Clinton if you can. If your project will also require reconstruction — replacing drywall, repainting, installing new flooring — get specific timelines in writing, confirm who will manage the rebuild phase, and check in frequently rather than assuming the same quality from the initial response will carry through to the finish.
Keep in mind
- They do both mold testing and mold removal. That is a conflict of interest — the same company telling you there is a problem is the one selling you the fix. Consider getting an independent mold test before or after their work.
- The mitigation and reconstruction divisions operate like two different companies. Reviewers consistently praise the emergency crews but describe the rebuild side as disorganized, slow to communicate, and prone to incomplete work. If your mold job requires reconstruction, stay on top of the repair phase closely.
- Their four-state service area is broad. Response times of 90 minutes apply to "nearby service areas" only. If you are far from one of their 11 offices, ask for a realistic arrival estimate before committing.
- Owner responses to negative reviews follow a long, heavily formatted template with hashtags and emojis. They acknowledge complaints but consistently direct the customer to call a phone number rather than describing specific corrective actions taken.
- One reviewer reported that contractors told them Advanced DRI was not paying them on time, which the reviewer linked to delays and quality problems on the reconstruction side.