Water damage restoration in Mississippi

Jackson, MS / 4.6 rating from 433 reviews / Water damage restoration service

Best for: Jackson and Hinds County homeowners who need mold remediation bundled with the plumbing repair that caused the moisture — a national franchise with 24/7 response, IICRC-trained crews, and 433 Google reviews backing the local operation.

Service area: Roto-Rooter Plumbing & Water Cleanup is headquartered at 3977 Terry Road in Jackson, MS 39212. They serve the entire Jackson metro area across 13 counties: Hinds, Rankin, Madison, Yazoo, Scott, Simpson, Copiah, Leake, Holmes, Attala, Smith, Jefferson, and Franklin. Named communities include Pearl, Madison, Clinton, Canton, Byram, Yazoo City, Brandon, Ridgeland, Lexington, Carthage, and Flowood. That is a large footprint — confirm response times for locations outside Hinds County.

Review snapshot: Chauncey and Drake draw repeat praise for drain and plumbing work, and Brent and Nick get named for quick repairs. But pricing disputes and warranty confusion surface — 2 one-star reviews cite recurring repair failures and unexpected charges — across 3 negatives in 433 reviews at 4.6 stars.

Tupelo, MS / 4.8 rating from 253 reviews / Water damage restoration service

Best for: Northeast Mississippi homeowners hit by water damage or storms who want a single SERVPRO franchise to handle extraction, drying, mold remediation, and full reconstruction across Tupelo, Amory, Aberdeen, and West Point.

Service area: Headquartered in Tupelo, Mississippi at 2984 Cliff Gookin Blvd. Serves 17 cities across northeast Mississippi including Tupelo, New Albany, Mooreville, Fulton, Plantersville, Mantachie, Guntown, Saltillo, Shannon, Baldwyn, Amory, Aberdeen, West Point, Okolona, Houston, Pontotoc, and Eupora. This is a broad geographic footprint — confirm response times for locations far from the Tupelo headquarters.

Review snapshot: Heather, Robert, and Benny draw frequent praise for fast response and genuine care. But two detailed 1-star reviews describe unfinished repair work and refusal to fix damage caused by crews, with 4 one-star reviews across 253 total at 4.8 stars.

Pearl, MS / 4.7 rating from 95 reviews / Water damage restoration service

Best for: Jackson metro homeowners dealing with water damage that also needs plumbing repair, since Roto-Rooter handles both the source fix and the cleanup in one call.

Service area: Headquartered in Pearl, MS. Serves the Jackson metropolitan area across 13 counties: Rankin, Hinds, Madison, Yazoo, Scott, Leake, Holmes, Copiah, Simpson, Smith, Attala, Franklin, and Jefferson. Named cities include Jackson, Brandon, Clinton, Flowood, Ridgeland, Madison, Canton, Byram, Florence, Yazoo City, and Carthage.

Review snapshot: Chauncey, Zach, and CJ Rivera draw praise for fast responses and clear explanations. But 3 of 95 reviewers left 1 star, with two describing botched work that required multiple return visits and caused additional property damage.

Oxford, MS / 4.7 rating from 92 reviews / Water damage restoration service

Best for: Oxford, Batesville, and Clarksdale homeowners dealing with water damage that has turned into mold, who want a single team to handle extraction, remediation, and reconstruction under one contract.

Service area: Headquartered in Oxford, Mississippi. Covers Oxford, Batesville, Clarksdale, Charleston, Calhoun County, Vardaman, Oakland, Tutwiler, Sumner, Jonestown, and Water Valley. The franchise has also deployed crews out of state for disaster response in Michigan, North Carolina, Louisiana, Texas, and Missouri.

Review snapshot: Mandy, Nat, and Richard draw repeated praise by name across dozens of reviews for responsiveness and clear communication. But the sole recent 1-star reviewer (1 of 92) left no details and got no reply from the company.

Southaven, MS / 4.6 rating from 82 reviews / Water damage restoration service

Best for: Southaven and Horn Lake homeowners dealing with water damage who want a SERVPRO franchise with 24/7 crews, a 1-4-8 response commitment, and national insurance contracts.

Service area: Headquartered at 1160 Stateline Rd E in Southaven, Mississippi, with a second address at 8450 W Sandidge Road in Olive Branch. They list Southaven and Horn Lake as primary service areas and reference the Greater Memphis Metropolitan area for commercial work. Reviews confirm jobs in Southaven, Horn Lake, and Olive Branch, with one reviewer mentioning a location over an hour away.

Review snapshot: Greg, Robbie, and Briar draw repeated praise for fast response and clear communication across dozens of water damage jobs. But 3 one-star reviews out of 82 total at 4.6 stars cite sloppy cleanup work and reduced effort on self-pay jobs.

Iuka, MS / 4.9 rating from 65 reviews / Water damage restoration service

Best for: Iuka-area homeowners dealing with mold after water damage who want a family-run restoration company that handles the full chain from water extraction through mold removal and rebuild.

Service area: Headquartered in Iuka, Mississippi. Named service areas include Florence, Muscle Shoals, Sheffield, and Tuscumbia in Alabama. The company claims to serve Mississippi, Alabama, and Tennessee, though the About page also lists Corinth, Booneville, Belmont, and Red Bay. Confirm coverage for locations outside the Shoals region.

Review snapshot: Cooper Morgan draws consistent praise across 65 reviews for showing up on time, clear communication, and fair pricing. But with zero negative reviews in the last 18 months, there is no complaint pattern to weigh against.

Gulfport, MS / 5 rating from 62 reviews / Water damage restoration service

Best for: Mississippi Gulf Coast homeowners and businesses needing mold remediation bundled with water or fire restoration from a national franchise with 24/7 response and insurance claim coordination.

Service area: Headquartered in Gulfport, MS at 14471 US-49. The service area page lists only Gulfport, though the company brands itself as serving the Mississippi Gulf Coast region. Confirm coverage for cities outside Gulfport before booking.

Review snapshot: Ashley Dartez draws repeated praise by name for responsiveness and care, and reviewers consistently highlight fast arrival and strong communication. But 1 of 62 reviews at 5.0 stars reports being unable to reach the office by phone due to a missing voicemail setup.

Natchez, MS / 4.9 rating from 43 reviews / Water damage restoration service

Best for: Natchez-area homeowners and businesses dealing with water or mold damage who want a SERVPRO franchise with IICRC-trained technicians, 24/7 response, and direct insurance billing across southwest Mississippi and eastern Louisiana.

Service area: Headquartered in Natchez, Mississippi. Serves Wilkinson, Adams, Franklin, and Amite Counties in Mississippi and Concordia and Catahoula Parishes in Louisiana. Named service cities include Natchez, Vidalia, Liberty, Ferriday, Jonesville, Meadville, Centreville, and Woodville. The cross-state coverage spanning two states and six counties is broad for a single franchise location.

Review snapshot: Ken, David Moore, Danielle, and Kylie draw repeated praise for responsiveness and hands-on work across 43 reviews at 4.9 stars. But zero negative reviews in 18 months means there is no recent complaint data to evaluate.

Tupelo, MS / 5 rating from 35 reviews / Water damage restoration service

Best for: Tupelo-area homeowners dealing with mold after water damage who want one company to handle inspection, remediation, and reconstruction under one roof with direct insurance billing.

Service area: Headquartered in Tupelo, Mississippi (3804 S Green St, Suite B). The parent company operates from Bartlett, Tennessee, serving the greater Memphis metro including Shelby, Tipton, DeSoto, and Fayette counties. The Tupelo location's specific service radius in northeast Mississippi is not detailed on the website — confirm coverage for locations outside Lee County.

Review snapshot: Brody and Chance draw consistent praise across 35 reviews for responsiveness, honesty, and walking customers through the process. But with zero negative reviews on record, there is no complaint data to weigh against the positives.

Flowood, MS / 4.9 rating from 26 reviews / Water damage restoration service

Best for: Flowood and greater Jackson homeowners or businesses needing a single restoration company that handles water, fire, mold, and storm damage with 24/7 response and insurance coordination.

Service area: Based in Flowood, Mississippi. Their commercial mold page names Jackson, Vicksburg, Ridgeland, Brandon, Canton, and Yazoo City as service areas. That covers a roughly 100-mile span across central Mississippi.

Review snapshot: Colton, Grant, and Hunter get praised by name for fast emergency response across 26 reviews at 4.9 stars. But with zero negative reviews in the last 18 months, there is no complaint pattern to evaluate.

Olive Branch, MS / 4.7 rating from 24 reviews / Water damage restoration service

Best for: Olive Branch and DeSoto County homeowners hit by water damage or storms who need a SERVPRO franchise with a documented 1-4-8 response commitment and in-house construction crews for rebuild.

Service area: Headquartered in Olive Branch, Mississippi. Serves the Greater Memphis metropolitan area, including DeSoto County, Marshall County, and surrounding communities. Website testimonials reference customers in Olive Branch and Southaven. The company also mentions Potts Camp (Marshall County) in a commercial HVAC cleaning review.

Review snapshot: Wesley, Kirk, Campbell, and Zoey draw repeated praise for fast water damage response and clear communication. But 2 of 24 reviewers at 4.7★ report the company failed to complete reconstruction work, and both struggled to reach anyone by phone afterward.