Provider profile
Paul Davis Restoration of Mississippi Gulf Coast
Provider snapshot
What this listing says
Mississippi Gulf Coast homeowners and businesses needing mold remediation bundled with water or fire restoration from a national franchise with 24/7 response and insurance claim coordination.
Best for
- Gulfport and Mississippi Gulf Coast property owners who need mold remediation as part of a larger water or fire damage restoration project.
- Commercial property managers who want a single contractor to handle water extraction, mold removal, and reconstruction under one scope of work.
- Homeowners dealing with crawlspace mold and moisture issues who want same-day response.
- Insurance policyholders who want a restoration company that will coordinate directly with their carrier on claims.
About this company
Paul Davis Restoration of Mississippi Gulf Coast is a franchise location of the national Paul Davis network, headquartered in Gulfport, MS on US-49. Mold remediation is one of several services they offer alongside water damage restoration, fire and smoke damage, storm damage, and reconstruction. They do both mold testing and remediation under the same roof, which is a conflict of interest worth understanding before you hire them.
Their mold work covers residential and commercial properties. The website describes a process that includes inspection, moisture source identification, dehumidification, antimicrobial application, and air filtration. They claim IICRC and ACAC credentials for their technicians. They also handle insurance claims directly, which reviewers frequently mention as a benefit. They advertise a 30-minute response window and 24/7 availability.
Paul Davis was founded in 1966 and now operates more than 300 independently owned franchise locations across the US and Canada. This Gulf Coast location is owned by Sarah Jeanfreau. The franchise model means you get national training and brand standards, but your actual experience depends on the local team.
A perfect 5.0 rating across 62 Google reviews is unusual for any restoration company. Most of these reviews arrived in a tight cluster during late March and early April 2026, which is worth keeping in mind when evaluating the score.
Services
Service area
Headquartered in Gulfport, MS at 14471 US-49. The service area page lists only Gulfport, though the company brands itself as serving the Mississippi Gulf Coast region. Confirm coverage for cities outside Gulfport before booking.
Review consensus
Fast response times are the most consistent theme. Multiple reviewers describe same-day or within-30-minute arrivals for water emergencies. Ashley Dartez is named in three separate reviews as someone who stands out for helpfulness and care. Reviewers also praise communication throughout the project, with several noting weekly schedules and frequent follow-ups. The mold-specific reviews (Chase Daniels, Spencer Mitchener, M K, Brittany Elchos, ken arms) describe crawlspace mold elimination, visqueen moisture barriers, and end-to-end handling of mold discovered after water damage.
1 found across 62 total reviews at 5.0★. Ann Shirley called the office and could not leave a message because no voicemail box had been set up. The owner, Sarah Jeanfreau, responded asking Ann to call back, but did not address the voicemail issue directly. This is a single complaint about phone accessibility, not about the quality of restoration work itself.
The review timeline raises questions. Of 62 total reviews, roughly 40 were posted between March 24 and April 7, 2026. Many are brief or text-free, and several come from accounts with zero or one prior review. This pattern is consistent with an organized review solicitation effort, which is common among franchises but makes it harder to gauge organic customer sentiment. The substantive reviews that do include detail are consistently positive.
Ashley Dartez (staff — positive, named by Marie Leeks, Marianne Loftis, and Katelynn Anderson for being amazing to work with). Sarah Jeanfreau (owner — identified in owner response to negative review).
The substantive reviews paint a picture of a responsive team that communicates well during stressful situations, particularly water emergencies and mold discovered in crawlspaces. Ask for Ashley Dartez if you want someone reviewers consistently single out. Given the testing-and-remediation conflict, get an independent mold assessment before agreeing to their scope of work.
Keep in mind
- They do both mold testing and mold remediation. The same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation work.
- The service area page lists only Gulfport, despite branding as "Mississippi Gulf Coast." Confirm they actually serve your city before scheduling.
- Roughly 40 of the 62 reviews were posted within a single week in late March 2026. This burst pattern is common with franchise review solicitation campaigns and may not reflect steady long-term customer sentiment.
- One reviewer could not reach the office because voicemail was not set up. If you call and cannot get through, try the online contact form as a backup.
- As a franchise, the local team does the work but training and processes come from the national organization. Staff turnover at the local level can change your experience.