Mold remediation companies in Massachusetts

Boston, MA / 4.8 rating from 3071 reviews / Water damage restoration service

Best for: Boston metro homeowners dealing with water damage that led to mold, who want one company to fix the plumbing, extract the water, and handle remediation under a single dispatch.

Service area: Headquartered at 50 Franklin St #407, Boston, MA. Serves Suffolk, Barnstable, Bristol, Norfolk, Plymouth, Dukes, and Nantucket counties. The listed service area includes over 150 cities and towns from downtown Boston to Cape Cod, Martha's Vineyard, and Nantucket. Response times and service availability for mold remediation on the islands and outer Cape are worth confirming before booking.

Review snapshot: Ron draws overwhelming praise for fast drain work and late-night emergency calls, with Shawn and Atef also singled out by name. But 6 of 8 recent complaints center on pricing shock, with bills of $500-$2,000+ for routine jobs catching customers off guard (8 negative reviews across 3,071 total at 4.8 stars).

Springfield, MA / 4.7 rating from 2492 reviews / Water damage restoration service

Best for: Springfield homeowners dealing with burst pipes or basement flooding who want one company to handle plumbing repair, water extraction, and mold remediation under a single call.

Service area: Headquartered at 211 Carando Drive in Springfield, Massachusetts. The company claims coverage across seven counties: Hampden, Hampshire, Franklin, Worcester, Middlesex, Essex, and Suffolk. Named service cities include Springfield, Agawam, Chicopee, East Longmeadow, Amherst, Palmer, Worcester, and extend east toward the Boston metro. That geographic range is unusually broad for a single office — multiple reviewers report being told their nearby locations are not serviced. Confirm dispatch availability before scheduling.

Review snapshot: Bryan draws repeat praise for clear explanations and weekend availability, and Kiernan and Kit earn strong marks for drain work. But pricing complaints recur — 11 one-star reviews across 2,492 total at 4.7 stars cite quotes that dropped by half or more when questioned.

New Bedford, MA / 4.8 rating from 1545 reviews / Water damage restoration service

Best for: New Bedford and South Coast homeowners dealing with water damage in older triple-deckers or mill-era buildings who need same-day plumbing repair and water cleanup from one crew.

Service area: Headquartered in New Bedford, Massachusetts at 404 Nash Rd. Serves the broader Boston South territory across seven counties: Suffolk, Barnstable, Bristol, Norfolk, Plymouth, Dukes, and Nantucket. Specific cities mentioned include New Bedford, South Dartmouth, Stoughton, Brockton, Attleboro, Wellesley, Westwood, Quincy, Weymouth, Braintree, Fall River, Fairhaven, Plymouth, and Cape Cod communities. The claimed area is very large -- Nantucket and Wellesley are both 60+ miles from New Bedford -- so response times will vary significantly by location.

Review snapshot: Vivian and Ralph draw consistent praise for fast, clean work across dozens of reviews. But pricing is the recurring friction point -- multiple reviewers report $650-$750 for a single drain clearing, and 4 of 7 recent negatives cite overcharging or aggressive upselling across 1,545 total reviews at 4.8 stars.

Worcester, MA / 4.7 rating from 1238 reviews / Water damage restoration service

Best for: Worcester homeowners dealing with basement flooding or water damage that has triggered mold growth, where Roto-Rooter can fix the plumbing cause and handle remediation in one visit from a 24/7 national operation.

Service area: Roto-Rooter Worcester operates from 1077 W Boylston St, Worcester, MA. The company lists service across Worcester, Shrewsbury, Southbridge, Auburn, Holden, Uxbridge, Millbury, Charlton, Webster, Dudley, Sutton, North Grafton, Whitinsville, Leicester, Grafton, Oxford, Spencer, Paxton, South Grafton, Boylston, and Jefferson. The broader service area claim extends to 7 counties (Worcester, Hampden, Middlesex, Essex, Hampshire, Franklin, Suffolk), covering most of Massachusetts. A reviewer in Springfield confirmed service there. For locations outside Worcester County, confirm response times.

Review snapshot: Brian draws repeat praise for basement cleanup communication, with Manny, Alex, and Kit also named for fast, courteous work. But pricing concerns surface in multiple reviews, with one reviewer calling the technician a "master negotiator" -- 3 one-star reviews across 1238 total at 4.7 stars.

Westborough, MA / 5 rating from 418 reviews / Water damage restoration service

Best for: Worcester County homeowners dealing with water damage who want a single company to handle mitigation, mold remediation, and full reconstruction under one roof.

Service area: M.A. Restoration is headquartered in Westborough, Massachusetts. They serve greater Worcester County and Middlesex County, with reviewers from Westborough, Marlborough, Shrewsbury, Worcester, and Northborough. Their 24/7 emergency line suggests they prioritize the Worcester metro area for rapid response.

Review snapshot: Steve, Bill, Tim, Manny, and Michael draw consistent praise for communication and craftsmanship across 418 reviews at 5.0 stars. But one recent reviewer flagged rushed site visits and an initial push toward the most invasive remediation option (1 negative in 418 total).

New Bedford, MA / 4.8 rating from 203 reviews / Water damage restoration service

Best for: SouthCoast Massachusetts homeowners who want a single company to handle mold, water damage, and reconstruction under one franchise roof with 24/7 emergency response.

Service area: Headquartered at 1476 Purchase Street in New Bedford, Massachusetts. Listed service area covers New Bedford, Dartmouth, Fairhaven, North Dartmouth, and South Dartmouth. Reviews confirm jobs in Westport, Somerset, Warren, Freetown, Rochester, Mattapoisett, Norton, and Assonet, indicating they serve a broader SouthCoast region.

Review snapshot: Tyler, Stephon, and Patrick draw repeated praise by name for fast, respectful work across dozens of reviews. But one recent reviewer reported being ghosted on a $100k project after months of communication — 1 negative out of 203 total reviews.

Auburn, MA / 4.9 rating from 192 reviews / Water damage restoration service

Best for: Auburn and Worcester County homeowners dealing with water damage or mold who want a veteran-owned PuroClean franchise with a 4.9-star rating across 192 reviews and zero recent complaints.

Service area: Based in Auburn, Massachusetts (Worcester County). Serves Worcester, Oxford, Shrewsbury, Westborough, Northborough, Southborough, Marlborough, Millbury, Leicester, Webster, Dudley, East Douglas, Spencer, Whitinsville, and the Blackstone Valley Corridor. The website also claims Boston and Natick, which are 40-50 miles east of Auburn.

Review snapshot: Gage, Peter, and Frankie draw consistent praise across dozens of reviews for clear communication and efficient work, with zero 1-star reviews found across 192 total reviews at 4.9 stars.

Franklin, MA / 5 rating from 169 reviews / Water damage restoration service

Best for: Franklin-area homeowners dealing with water or mold damage who want a family-owned restoration company with 24/7 response, direct insurance billing, and IICRC-trained technicians across Massachusetts and Rhode Island.

Service area: Flood Fire Pro is headquartered in Franklin, Massachusetts. They serve over 60 cities across Massachusetts and Rhode Island, with dedicated mold removal pages for Franklin, Boston, Bellingham, Braintree, Medway, Norfolk, Plainville, Providence, Sheldonville, and Wrentham. Water damage service pages cover a broader area including Newton, Brookline, Hingham, Waltham, and multiple Rhode Island cities like Cranston, Warwick, and Pawtucket. The claim of serving 'all of Massachusetts and Rhode Island' is broad for a single-location company.

Review snapshot: Paul, Sean, Vinny, and Ed draw consistent praise across 169 reviews for fast response and careful work, with zero 1-star reviews found in the last 18 months.

Bellingham, MA / 4.8 rating from 161 reviews / Water damage restoration service

Best for: Bellingham-area homeowners dealing with water damage or mold who want a multi-office restoration company with 24/7 response and direct insurance billing across eastern Massachusetts and Rhode Island.

Service area: Headquartered in Bellingham, Massachusetts, with additional offices in Plainville and Worcester. They claim service coverage across more than 100 towns in eastern Massachusetts, including Boston, Cambridge, Framingham, Brockton, Worcester, Lowell, Fall River, New Bedford, and Quincy. They also list towns in Rhode Island (Providence, Cranston, Pawtucket, Warwick) and three towns in northeast Connecticut (Killingly, Putnam, Thompson). That is a very broad territory for a three-office operation.

Review snapshot: Greg T., Helmer, Carlos, and Milton draw consistent praise for fast, clean work and clear communication. But follow-up after the initial visit can stall for weeks, with 2 of 161 reviews describing unreturned calls and delayed quotes.

North Andover, MA / 5 rating from 140 reviews / Water damage restoration service

Best for: North Shore Boston and Southern NH homeowners dealing with water damage or mold after ice dams, pipe bursts, or basement flooding who want an owner-operated franchise that handles insurance coordination.

Service area: Based in North Andover, MA. Serves the North Shore of Boston including Andover, Middleton, Georgetown, Danvers, Salem, Beverly, Gloucester, Marblehead, and Lowell. Also covers parts of Southern New Hampshire including Nashua and Salem, NH. The two-state coverage area is broad for a single crew, so confirm response times if you are at the edges.

Review snapshot: Derek and Patrick are praised by name in dozens of reviews for fast response, clear communication, and fair pricing. But 2 one-star reviews across 140 total flag a rough phone manner and one allegation of unnecessary demolition work.

Beverly, MA / 4.8 rating from 125 reviews / Water damage restoration service

Best for: North Shore Massachusetts homeowners in Beverly, Gloucester, or surrounding Cape Ann towns who need fast-response water or mold work from a veteran-owned SERVPRO franchise with in-house reconstruction.

Service area: Headquartered at 140 Elliott Street in Beverly, Massachusetts. They list coverage for Beverly, Gloucester, Hamilton, Manchester, Wenham, Essex, Rockport, Magnolia, Beverly Farms, and Montserrat. All are within about 15 miles of the Beverly office along the Cape Ann corridor.

Review snapshot: Gary Tuttle and Tony LaGrassa draw repeat praise for communication and fast response across 125 reviews. But 1 recent reviewer reported a quote nearly triple competing bids, and a 4-star reviewer flagged higher-than-expected costs (2 reviews at 1-2 stars across 125 total at 4.8 stars).

Waltham, MA / 4.9 rating from 114 reviews / Water damage restoration service

Best for: Waltham and greater Boston homeowners who want mold remediation and water damage restoration handled by one company that also offers post-damage cleaning, renovation, and insurance coordination.

Service area: Headquartered at 23 Summer Ave in Waltham, MA 02452. The website targets Boston and the surrounding Massachusetts area broadly but does not list specific cities or counties served beyond Boston and Waltham. Confirm coverage for suburbs outside the immediate metro area.

Review snapshot: No named staff stand out individually, but reviewers consistently praise fast arrival times, clear explanations, and mold work in basements and behind walls. But 0 one-star reviews across 114 total at 4.9 stars means no complaint patterns have emerged yet.