Provider profile

Company — WASH'EM CLEAN

Waltham, MA / 4.9 rating / 114 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Waltham and greater Boston homeowners who want mold remediation and water damage restoration handled by one company that also offers post-damage cleaning, renovation, and insurance coordination.

In-house testingWater-to-rebuild pipelineHVAC mold workIce dam cleanup
Base location Waltham, MA
Provider type Restoration company
Public reviews 4.9 from 114 reviews

Best for

  • Waltham and Boston-area homeowners dealing with mold after a water event who want one company to handle extraction, drying, mold removal, and post-damage cleaning.
  • Homeowners with ice dam water damage, a Boston-specific problem the company has built a dedicated service around with moisture mapping and cavity drying.
  • Commercial property owners who need mold or water damage restoration with minimal disruption, since the company advertises working around ongoing business operations.
  • Anyone who wants the restoration company to handle insurance paperwork and documentation, which multiple reviewers confirm they do.

About this company

Wash'em Clean operates out of Waltham, Massachusetts, serving the greater Boston area. The company started as a house and office cleaning service and expanded into water damage restoration, fire damage restoration, and mold remediation. That cleaning-company origin means they still offer post-damage deep cleaning as part of their restoration workflow, which most restoration-only companies subcontract out.

On the mold side, the website lists mold inspection and testing, black mold remediation, and HVAC mold remediation as distinct services. They describe a process of containment, removal, moisture source repair, and post-remediation clearance testing. They also handle the water damage that typically causes mold in the first place, from burst pipes to ice dam leaks, including structural drying and dehumidification. The company claims to use EPA-approved products and eco-friendly practices. The website shows IICRC certification and memberships in the Restoration Industry Association (RIA), IAQA, RIMS, and GuildQuality. Certificates on the website are issued to Georgii Archaki.

4.9 stars across 114 Google reviews is an unusually strong score. The review history shows a shift from cleaning-focused reviews in 2020-2022 to restoration and mold-focused reviews in 2024-2026, reflecting the company's expansion. Recent reviewers praise fast response to water emergencies, clear communication during the drying process, and mold remediation in basements and behind walls.

Services

Mold removalmold inspection and testingblack mold remediationHVAC mold remediationwater damage restorationwater extractionstructural dryingfire damage restorationodor removalice dam removalice dam water damage cleanupsewage cleanup

Service area

Headquartered at 23 Summer Ave in Waltham, MA 02452. The website targets Boston and the surrounding Massachusetts area broadly but does not list specific cities or counties served beyond Boston and Waltham. Confirm coverage for suburbs outside the immediate metro area.

Review consensus

What reviewers praise

Recent reviewers praise fast arrival after water emergencies, with several describing same-day response and immediate equipment setup. Multiple reviewers highlight clear explanations of the drying process and what to expect. Candra Mosley described a mold situation where the team found the source behind a wall, removed affected drywall, and treated the area. Awolere Roseline praised basement mold work and attention to detail. Heston Suorsa noted that technicians answered questions, explained their work clearly, and did not rush. Jay Maloney said the company gave a clear estimate, stuck to it, and did not upsell. Several reviewers mention insurance documentation help.

What low reviews reveal

0 found across 114 total reviews at 4.9★. No one-star reviews exist in the last 18 months. With 114 total reviews at 4.9 stars, the review profile is essentially spotless. This does not mean the company has no dissatisfied customers, but none have surfaced on Google recently.

Pattern worth noting

The review history reveals two distinct eras of this business. Reviews from 2020-2022 are almost entirely about house cleaning and office cleaning, with many from single-review accounts using similar language patterns. Reviews from 2024-2026 shift to water damage and mold remediation, come from Local Guide accounts with multiple reviews, and describe specific restoration scenarios. The company has clearly pivoted or expanded its core business, and the newer restoration reviews carry more credibility based on reviewer metadata.

Named staff

Georgii Archaki (owner/credential holder -- name appears on IICRC, RIA, IAQA, EPA, and Xactware certificates displayed on the website). No individual staff members are named in Google reviews.

Bottom line

With 4.9 stars and zero recent complaints, the review data gives no reason for caution on service quality. Ask about Georgii Archaki's direct involvement in mold projects. Because this company does both testing and remediation, get a second opinion on any test results before committing to a remediation scope. The newer restoration reviews are encouraging, but the track record under this business model is still relatively short.

Keep in mind

  • Wash'em Clean does both mold testing and mold remediation. That creates a conflict of interest: the same company diagnosing the problem profits from fixing it. Consider getting an independent mold test before or after their work.
  • The company transitioned from residential cleaning to full restoration services. Most restoration-focused reviews date from 2024 onward. The mold and water damage track record is shorter than the overall Google profile suggests.
  • The website claims 1,850+ reviews, but Google shows 114. That higher number likely aggregates reviews across multiple platforms or includes the cleaning side of the business. Do not assume the Google rating reflects 1,850 experiences.
  • Hours listed are 9am-6pm, and the website claims 24/7 emergency response. Confirm after-hours availability and response time before counting on same-day service for an evening or weekend emergency.
  • The service list is very broad, spanning restoration, renovation, remodeling, roofing, framing, kitchen and bath remodeling, and community repiping. A company doing this many things may subcontract some of them.