Urgent response
Start here when there is active water damage, a fast-spreading issue, or a time-sensitive repair.
Ask how quickly they can inspect the property and whether after-hours response is available.
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Compare mold remediation providers with strong local signals for Rochester, NY. Broader area options are included when the service-area data suggests they may cover the city.
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Showing all listed providers for Rochester. Pick a job type to focus the shortlist.
Compare by job need
Mold jobs are not all the same. For Rochester, NY, start with the signals that match the problem you need solved, then confirm exactly what work is included before booking.
Start here when there is active water damage, a fast-spreading issue, or a time-sensitive repair.
Ask how quickly they can inspect the property and whether after-hours response is available.
Useful when mold may need isolation from clean areas during removal.
Ask what containment, air movement, or negative-air process is included in the work.
Important when mold appears after a leak, flood, roof issue, or damp basement condition.
Ask how they identify and address the moisture source before or during remediation.
Helpful when you need inspection, sampling, or clearance questions separated from removal work.
Ask whether testing is included, handled separately, or referred to an independent process.
Strong local matches
Best for: Rochester-area homeowners dealing with water damage that may have caused mold, since Roto-Rooter can fix the plumbing source and handle remediation in a single dispatch.
Service area: Headquartered at 1200 Buffalo Rd, Rochester, NY 14624. Serves 10 counties in the Rochester metro area: Monroe, Ontario, Wayne, Livingston, Genesee, Seneca, Cayuga, Yates, Steuben, and Schuyler. The coverage area includes cities from Auburn to Corning to Batavia, which is a wide geographic spread -- expect faster response in Monroe County than at the fringes.
Review snapshot: Shawn T, Justin, Tim, and Derek draw consistent praise for fast response and clear communication. But pricing frustrations recur -- 8 of 11 recent low ratings cite unexpected costs or inflated quotes across 1,487 total reviews at 4.8 stars.
Best for: Greater Rochester homeowners and commercial property managers who need mold remediation tied to water or fire damage, with 24/7 emergency response and insurance claim coordination.
Service area: Paul Davis Restoration of Greater Rochester is based at 1075 Buffalo Rd, Rochester, NY 14624. They list service areas across Monroe County including Brighton, Greece, Henrietta, North Chili, Penfield, Pittsford, Rochester, Victor, and Webster. Reviewer locations extend further to Canandaigua, Fairport, Batavia, Medina, Spencerport, Albion, and Geneseo, suggesting a service radius well beyond Monroe County into Ontario, Genesee, Orleans, and Livingston counties.
Review snapshot: Rachel Maxon, Daryl, and Chris draw repeated praise for communication and project management, but 4 one-star reviews across 464 total flag reconstruction delays and poor contractor oversight on large fire rebuilds.
Best for: Rochester homeowners dealing with basement flooding or sump pump failures who need same-day emergency water extraction and mold remediation from a 20-year-old local operation.
Service area: Jet Dry is based at 1163 Spencerport Road in Rochester, NY. Reviews come from Rochester and surrounding communities including Victor, Ontario, North Chili, Webster, and Dansville, suggesting coverage across Monroe County and parts of adjacent counties.
Review snapshot: Walt Latiuk draws repeated praise for same-day emergency response, and field techs Jacob and Emilio earn consistent marks for courtesy and before-and-after documentation. But 1 reviewer out of 135 at 4.8 stars reported a mold job where the crew did not follow the inspection report.
Best for: Rochester homeowners with basement or attic mold who want an owner-operated family business where the person writing the quote also does the work and handles insurance coordination.
Service area: Based at 140 Metro Park in Rochester, NY. The website focuses exclusively on Rochester-area services. All service pages target Rochester, NY specifically. Reviews reference homeowners across the Rochester metropolitan area.
Review snapshot: Phil and Tricia Zona draw consistent praise across 104 reviews for hands-on involvement, same-day emergency response, and daily progress updates with photos. But 0 negatives in the last 18 months means no stress-test data exists to flag weak spots.
Best for: Rochester-area homeowners and businesses dealing with water damage or mold after basement flooding, backed by a locally owned ServiceMaster franchise with offices in Rochester, Syracuse, and Buffalo.
Service area: Headquartered at 146 Halstead St in Rochester, NY. Their website lists Webster, Fairport, Rochester, and Pittsford as areas served. They also operate offices in Syracuse and Buffalo, suggesting coverage across a large portion of western and central New York, though you should confirm which office handles your location.
Review snapshot: Justin draws repeated praise across dozens of reviews for responsiveness and clear communication, with Herbert, Randy, and Dylan also named frequently. But 4 of 96 reviews are 1-star, with three tied to a single incident where the crew allegedly failed to return after initial setup and then billed for unused equipment.
Best for: Rochester-area homeowners dealing with mold after water damage who want a single crew to handle extraction, remediation, and reconstruction under one franchise that has operated locally since 1979.
Service area: Headquartered at 572 Titus Ave Suite E in Rochester, NY. Their website names Rochester, Irondequoit, and Webster as primary service areas. Website testimonials also reference customers in Penfield, Brighton, East Rochester, Brockport, and Ontario, suggesting they cover much of Monroe County and potentially neighboring counties.
Review snapshot: Michael, Tyler, and Zeke draw repeated praise for fast response and clear communication, but one recent reviewer reported SERVPRO discarded irreplaceable belongings and disputed responsibility -- 1 one-star review across 55 total at 4.9 stars.
Best for: Pittsford, Henrietta, and Brighton homeowners dealing with basement water damage that has led to mold, who want a locally owned SERVPRO franchise operating in Rochester since 1979 with crews that show up in teams of 3-5 within hours.
Service area: Headquartered at 39 Saginaw Drive, Suite 4, Rochester, New York 14623. The franchise name references Pittsford and Henrietta. The website lists Fairport, Penfield, and Henrietta as service areas, and the about section claims coverage of the Greater Rochester, Pittsford, and Henrietta area. Reviewers confirm jobs in Rochester, Pittsford, Henrietta, and East Rochester.
Review snapshot: Zeke Allen draws repeated praise as project manager across 5 reviews, with Tyler, AJ, and Amanda each named in 3+ reviews for field work and follow-up coordination. But 0 one-star reviews exist across 46 total at 5.0 stars, leaving no negative data to cross-reference.
Best for: Rochester homeowners in Monroe County dealing with basement mold after water damage who want an owner-operated company that handles both remediation and reconstruction under one roof.
Service area: Headquartered at 704 Jay Street, Rochester, NY 14611. They serve Rochester and surrounding Monroe County communities including Greece, Brighton, Irondequoit, Gates, and Henrietta. Coverage appears limited to Monroe County, which is reasonable for a small owner-operated company.
Review snapshot: Alyssa, the owner, draws repeated praise across dozens of reviews for hands-on project management and clear communication. But one 1-star reviewer across 34 total reviews alleged sloppy containment work and lack of proper cleaning methods.
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