Provider profile
Clean Joe
Provider snapshot
What this listing says
Newton and greater Boston homeowners dealing with water or fire damage who want a family-run restoration company that has operated in the area since 1983 and assigns dedicated project managers.
Best for
- Newton, Revere, and greater Boston homeowners who need emergency water or fire restoration with a single point of contact through a dedicated project manager.
- Homeowners who want mold testing and remediation handled by one company, with the understanding that a conflict of interest exists when the same firm does both.
- Commercial property owners in the Boston metro area needing after-hours or weekend emergency response — multiple reviews confirm same-day and late-night arrivals.
- Anyone recovering from a house fire who wants help navigating the insurance claim process alongside the physical cleanup.
About this company
Clean Joe is a family-run restoration company headquartered in Revere, MA, with an office in Newton. Founded in 1983 as Josef's Cleaning by Josef Sr., the business grew into Josef and Sons before rebranding as Clean Joe in 2009. They handle fire, water, and mold damage for both homes and commercial properties across the Boston metro area, and they operate 24/7 for emergencies.
What stands out is the dedicated project manager model. Reviews consistently name specific PMs — Donaldo Barrera, Kevin O'Neil, Brian Stanley, Brian Letourneau — who handle everything from insurance coordination to scheduling demo crews and drying equipment. One reviewer described Brian L. talking himself out of a mold remediation job because the situation did not warrant paying a crew, suggesting the company does not push unnecessary work. The mold services page lists third-party testing, visual observations, and laboratory testing as distinct offerings.
Clean Joe holds IICRC certification and has been featured on the home improvement TV series "Designing Spaces." With over 40 years in business and three offices (Revere, Newton, Salem NH), they have built a sizable operation rooted in the New England restoration market.
5.0 stars across 33 Google reviews is a perfect rating, though the review count is still modest. The overwhelming majority of reviews describe fire and water damage jobs rather than standalone mold work.
Services
Service area
Clean Joe is headquartered at 7 Franklin St, Revere, MA, with a second office at 612 Washington St, Newton, MA, and a third in Salem, NH. They claim to serve the greater Boston area and parts of southern New Hampshire. Named service areas include Revere, Newton, and Salem NH. Reviews confirm jobs in Lexington and Woburn.
Review consensus
Reviewers consistently praise the speed of emergency response — several describe same-day or next-day arrivals for pipe bursts, floods, and fires, including weekends and late nights. Named project managers like Donaldo Barrera, Brian Stanley, Kevin O'Neil, and Brian Letourneau get credit for end-to-end coordination: handling insurance paperwork, scheduling demo and drying crews, and keeping homeowners informed. Multiple reviews note that crews protect belongings and leave spaces clean after demolition work. Kelli Silva draws praise for calming overwhelmed homeowners at intake. Eric Shurtleff is recognized for after-hours availability. The company owner, Joe, is named in several reviews for personal involvement on jobs.
2 found across 33 total reviews at 5.0★. No 1-star reviews exist in the recent window, but 2 negative reviews surfaced. A 2-star review from May 2026 states only "I was disappointed with Clean Joe service" with no specifics and no owner response. A 3-star review from June 2026 describes a cleaning job where the price felt high relative to results — windows were skipped entirely and small items were left on the ground. The reviewer acknowledged the crew was pleasant and addressed issues when pointed out. The owner responded with a detailed apology and offered a return visit to fix the missed items.
Clean Joe's review profile skews heavily toward fire and water damage emergencies. The company clearly excels at crisis response — fast arrival, dedicated PM, insurance navigation. The two negative reviews both relate to cleaning quality on non-emergency or post-cleanup work, suggesting the company's strength is the emergency mobilization phase rather than detail-oriented finish work. Owner response quality is mixed: the 3-star review received a personalized, empathetic reply with a concrete resolution offer; the 2-star review received no response at all.
Donaldo Barrera (project manager — positive). Kevin O'Neil (project manager — positive). Brian Stanley (project manager — positive, named in multiple reviews). Brian Letourneau / Brian L (project manager — positive, named in multiple reviews). Kelli Silva (intake/coordination — positive). George Varelas (sales/coordination — positive). Ricardo (crew lead — positive). Bayleigh (coordination — positive). Eric Shurtleff (after-hours support — positive). Dennielle Ponce (project coordinator — positive). Chris Meech (project manager — positive). Miguel (humidity/moisture assessment — positive). Joe (owner — positive).
Ask for one of the named project managers — Donaldo, Kevin, or Brian Stanley — and confirm they will be your single point of contact from demo through completion. If you are hiring for mold work specifically, request the third-party lab report before approving any remediation scope, and do a walkthrough with your PM before signing off on the final cleanup.
Keep in mind
- Clean Joe does both mold testing and mold remediation. When the same company tests and fixes, they have a financial incentive to find problems. Ask for the third-party lab results directly, or hire an independent inspector to confirm findings before authorizing remediation work.
- Most Google reviews describe fire and water damage jobs. Standalone mold remediation reviews are rare, so you have less peer feedback to gauge their mold-specific track record.
- One recent reviewer felt the cleaning fell short for the price paid, with windows missed and small debris left behind. The owner responded and offered a return visit, but it signals that final walkthrough quality can vary by crew.
- The company lists three offices across two states (Revere MA, Newton MA, Salem NH) and claims to serve the broader Boston area. Confirm your specific town falls within their regular service zone before booking.