Provider profile
All Dry
Provider snapshot
What this listing says
Central Massachusetts homeowners dealing with attic mold or burst-pipe water damage who want a franchise-backed crew that uses its own W-2 employees rather than subcontractors.
Best for
- Homeowners in Worcester, Marlborough, Framingham, or surrounding Central MA towns who need mold remediation or water damage restoration.
- Anyone who wants their restoration crew to be direct employees of the company rather than subcontracted labor.
- Property owners dealing with attic mold who want a crew that handles both the remediation and the follow-up repairs.
- Commercial property managers or insurance adjusters who need a restoration partner with 24/7 availability and insurance claim coordination.
- First-time homeowners navigating water damage for the first time who want a team that explains the process clearly.
About this company
All Dry Services of Central Mass is a locally owned franchise location based in Holden, MA, serving a wide swath of Central Massachusetts from Worcester to Lowell. Their primary identity is a restoration company handling water damage, mold remediation, fire damage, and storm cleanup for both residential and commercial properties.
Two things stand out. First, they staff every job with their own employees rather than subcontractors, which is unusual in the restoration industry where subcontracting is common. Second, they claim a 60-minute response time and 24/7 availability, and reviews consistently confirm same-day or next-day arrivals. Their mold remediation process includes containment, HEPA filtration, antimicrobial treatment, and they use infrared cameras and moisture meters to find hidden moisture sources. They also handle post-remediation repairs, not just the mold removal itself.
The company holds IICRC firm credentials and a Massachusetts Home Improvement Contractor registration (# 211233), and is a Mass Save partner. As a franchise of the national All Dry Services brand, they have the backing of a larger organization while operating as a locally owned business. Their website prominently advertises franchising opportunities.
A perfect 5.0-star rating across 61 Google reviews is rare for any service company. Reviewers consistently cite fair pricing, clear communication, and fast turnaround. Several reviewers mention getting quotes significantly lower than competitors for the same work.
Services
Service area
Based in Holden, MA, serving Central Massachusetts. Named service areas include Worcester, Framingham, Marlborough, Lowell, Natick, Chelmsford, Leominster, Fitchburg, Shrewsbury, Westborough, and over 60 additional cities and towns. The claimed territory is broad, stretching from Lowell and Tyngsboro in the north to Dover and Medfield in the south. Confirm response times for locations distant from Holden.
Review consensus
Jake and Tyler are mentioned most frequently in recent reviews, praised for responsiveness, clear explanations, and friendly demeanor. Garrett appears frequently in older reviews for the same qualities. Multiple reviewers highlight same-day or next-day service. Several mention that All Dry's pricing came in well below competitors for the same scope of work. Repeat customer Raaj Mehta used them twice in one year and praised their fairness. Chris Gregoire, a Google Local Guide with 395 reviews, called out the 5-year warranty as a standout. Reviewers consistently note the team's willingness to explain the entire process before starting work.
1 found across 61 total reviews at 5.0★. Mike Ethier (August 2025) consulted an outside mold remediation specialist after All Dry completed the work and concluded the company "didn't do much for a high price." He said he could have done the work himself for $100 using a commercial-grade fungicide. The owner responded by noting that pricing reflects training, IICRC and EPA guideline compliance, equipment, and warranty coverage. This is a single-review account with no likes, making it a one-off rather than a pattern.
The staff roster visible in reviews shows clear turnover over time. Garrett and Jakob dominated reviews in 2022-2023, then Jake and Tyler took over in late 2025 through 2026. Jeff and Eric each appear in single reviews from 2024 and 2022 respectively. This is worth noting for a franchise operation where staffing changes are common, though the quality of reviews has remained uniformly positive across these transitions. The owner responds to negative reviews with specific, personalized rebuttals rather than template language.
Jake (technician/field lead — positive, mentioned in 15+ reviews for responsiveness and clear communication). Tyler (technician — positive, frequently paired with Jake in recent reviews). Garrett (technician/field lead — positive, dominant name in 2022-2023 reviews). Jeff (appears in one 2024 review — positive, praised for honest pricing and saving customer $16k over a competitor's quote). Jakob (technician — positive, mentioned in 2023 reviews for same-day quotes and mold remediation). Nick (technician — positive, mentioned once alongside Garrett). Eric (technician — positive, one reviewer asked for 'Eric Saun...' by name for attic mold work). Jared (technician — positive, mentioned once working alongside Garrett on a pipe break).
With 61 reviews and a perfect 5.0 rating, the track record here is strong. Ask for Jake or Tyler if scheduling allows. Get the scope of work and pricing in writing before the job starts, particularly for mold remediation, so you can evaluate whether the cost matches the complexity of your situation.
Keep in mind
- This is a franchise location. While locally owned, the brand, website templates, and systems come from the national All Dry Services organization. Ask about the local owner's experience in restoration specifically.
- Their service area list includes over 80 cities and towns across Central Massachusetts, stretching from Lowell and Chelmsford in the north to Dover and Medfield in the south. Confirm response times for locations far from their Holden base.
- One reviewer felt the mold remediation was overpriced relative to what was done, saying he could have handled it himself for $100. The owner's response pointed to training, safety standards, and warranty as justification. Get a detailed scope of work in writing before committing.
- The website references Marlborough throughout its mold and water damage pages but the office is in Holden. This is likely SEO-driven rather than reflecting a second location.