Provider profile

Moldguys

East Bridgewater, MA / 5 rating / 19 reviews / Water damage restoration service

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Provider snapshot

What this listing says

South Shore and Plymouth County homeowners dealing with attic or basement mold who want a family-run crew led by Curtis MacFarlan rather than a franchise operation.

In-house testingAir duct cleaning24/7 emergency response
Base location East Bridgewater, MA
Provider type Restoration company
Public reviews 5 from 19 reviews

Best for

  • Homeowners on the South Shore or in Plymouth County who need mold removal and want the owner on-site during the job.
  • Situations where water damage and mold overlap, since they handle extraction, remediation, and rebuild under one roof.
  • Residential or commercial properties that also need air duct or dryer vent cleaning done at the same time as mold work.

About this company

Moldguys Restoration is a family-owned operation based in East Bridgewater, MA, serving the South Shore, Plymouth County, Bristol County, and Norfolk County. Curtis MacFarlan runs the crews and handles estimates himself. They do mold remediation, water damage repair, air duct cleaning, dryer vent cleaning, and rebuild work.

The service list is broader than most small mold companies. They offer disinfectant fogging, HEPA vacuuming, and Humidex humidity control installation alongside their core mold and water work. Their project gallery shows jobs ranging from basement floods in Dighton to a commercial mold removal at a Home Depot location and a wood structure spray in Nantucket.

Services

Mold remediationmold testingwater damage repairair duct cleaningdryer vent cleaningrestoration and rebuilddisinfectant foggingHEPA vacuumingHumidex humidity controlcommercial mold remediation

Service area

Based in East Bridgewater, MA. Serves the South Shore, Plymouth County, Bristol County, and Norfolk County. Project examples show work in Dighton, Foxboro, Walpole, North Attleboro, Norton, New Bedford, and as far as Nantucket.

Review consensus

What reviewers praise

Curtis gets named more than anyone else. Reviewers describe him as honest, communicative, and willing to explain his process during the job. Lisa Marks called his work "exceptional from start to finish." Shayla Marie noted he stayed honest when the job grew larger than expected. Piper Slowinski said his team finished ahead of schedule on a time-sensitive project. Kay gets credit for quick, friendly customer service responsiveness. Mr. Ross is called knowledgeable and honest by one reviewer. Several reviewers specifically mention cleanup after the job and before-and-after photos shared during the work.

What low reviews reveal

0 found across 19 total reviews at 5.0★. No 1-star or negative reviews exist in the last 18 months. With only 19 total reviews spanning roughly 2016 to 2025, the absence of complaints is notable but the sample size is small.

Pattern worth noting

Every single review is 5 stars, which is unusual. The small total count (19 reviews over about 9 years) means this is a low-volume company that likely serves a limited number of customers per year. Several early reviews (2016) come from single-review accounts, which is common for new businesses asking early customers to leave feedback.

Named staff

Curtis MacFarlan (owner/operator — praised repeatedly for honesty, communication, and hands-on involvement). Kay (customer service — praised for quick and friendly responsiveness). Mr. Ross (technician — praised for knowledge and honest advice).

Bottom line

Moldguys is a small, owner-operated outfit where Curtis runs the jobs himself. Every review is positive, but there are only 19 of them. Ask to speak with Curtis directly before booking and request references from jobs similar to yours in scope.

Keep in mind

  • Moldguys does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Consider getting an independent test before committing to their remediation scope.
  • The website claims "20+ years industry experience" on the homepage but says "6 years in business and 15 years of experience" on the About page. The company itself dates to around 2016 based on earliest reviews.
  • They list a broad service area spanning three counties. Confirm they actually serve your town before scheduling, especially if you are in Norfolk County or on the Cape.
  • Only 19 Google reviews total. That is a small sample, so the perfect 5.0 rating reflects limited data rather than a statistically meaningful track record.