Provider profile
WCC
Provider snapshot
What this listing says
Casper and Gillette homeowners dealing with water damage or mold who want a family-owned IICRC firm with two offices, 24/7 response, and direct insurance billing.
Best for
- Casper or Gillette residents who need mold remediation from a local company with two offices and 24/7 availability.
- Property managers and landlords who need a single company for water damage, mold, and fire restoration across multiple eastern Wyoming properties.
- Homeowners whose mold problem started with a water leak, since WCC handles both the water mitigation and the mold removal in one engagement.
- Commercial or medical facilities in eastern Wyoming — their contact form specifically lists commercial, medical, and industrial property types.
- Anyone who wants direct insurance billing so they can call before waiting on their insurance company to assign a vendor.
About this company
WCC Restoration is a family-owned restoration company based in Casper and Gillette, Wyoming, run by Chad and Dawn Sheehan. They handle water damage, fire restoration, mold remediation, carpet cleaning, and sewage cleanup across eastern Wyoming. Two offices let them cover a wide stretch of the state, from Gillette in the northeast to Casper in the center.
On the mold side, they do both testing and removal. Their mold page describes a process that includes containment, HEPA vacuums, air scrubbers, and dehumidifiers. They carry environmental pollution liability insurance, which is unusual for a company this size in Wyoming. They also bill insurance directly and offer 24/7 phone response with live calls.
Chad Sheehan started in business with a barbershop and a stone sign company before launching the restoration side in 2018. The company now employs around 30 people. They hold IICRC firm certification, which means background checks, drug testing, and ongoing training for staff. The about page names Tanner as Restoration Manager, Lachelle as Residential Manager, and Judy as Commercial Manager.
101 Google reviews at 4.9 stars with zero negatives in the last 18 months is remarkable for a restoration company. Most of the praise centers on Bryan Burrus, who shows up by name in dozens of reviews spanning water, fire, and mold work. That consistency across service types and over multiple years suggests a real operational strength, not a fluke.
Services
Service area
WCC Restoration operates from two offices: Gillette (1941 Schoonover St) and Casper (944 East A St). They serve Gillette, Casper, Moorcroft, Buffalo, Newcastle, Pine Haven, Rozet, Sundance, Glenrock, Medicine Bow, and surrounding areas across eastern Wyoming. That is a large geographic spread — roughly 300 miles from end to end.
Review consensus
Bryan Burrus is the most frequently named employee across the entire review set. Reviewers describe him arriving within minutes of a call, responding after hours, coordinating insurance paperwork, and staying in contact throughout multi-week projects. Ron and Jasper are regularly named as the on-site crew, praised for being efficient, personable, and thorough. Multiple reviewers mention sub-hour response times, including one case where the team arrived in 10 minutes and another in 20 minutes for a sewage backup. Several reviewers note that Bryan offered honest assessments, including DIY options when the problem did not warrant a full service call. Commercial clients, including an assisted living facility, praised the team for handling large-scale flooding with urgency and for being considerate of residents.
0 found across 101 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months. With 101 total reviews at 4.9 stars, there is no recent complaint data to analyze.
The review volume spiked noticeably in mid-2025 and into 2026, with many reviews tied to water damage events. Several clusters appear around the same dates and locations — for example, multiple reviewers in June 2025 reference the same assisted living facility flooding, and multiple Carpenter-surname reviewers in June 2026 reference the same mold job. This suggests WCC handles community-scale events and affected parties each leave reviews, which partially explains the high volume and uniformly positive sentiment. The reviews are not fake, but they skew toward emergency water response rather than standalone mold work.
Bryan Burrus (field lead / primary point of contact — overwhelmingly positive across dozens of reviews for responsiveness, communication, honesty, and follow-through). Ron (on-site technician — positive, frequently paired with Bryan and Jasper). Jasper (on-site technician — positive, praised for efficiency and friendliness). Chad (owner/CEO — positive, mentioned personally responding to emergencies and visiting with customers).
If you need water damage or mold work in the Casper or Gillette area, ask for Bryan Burrus — he is the person most reviewers credit with making the process manageable. Since WCC does both testing and remediation, bring your own inspector or ask them to use an independent lab for the mold assessment. Confirm your specific location is within their practical response window before committing.
Keep in mind
- WCC does both mold testing and mold remediation. That creates a conflict of interest — the company finding the mold is also the company paid to remove it. Ask whether they use a third-party lab for testing and whether you can hire an independent inspector for a second opinion.
- Their service area is broad. They list towns from Gillette to Medicine Bow, which spans roughly 300 miles. If you are in one of the outlying towns, confirm response time and whether the full crew travels to your location.
- The website says they started restoration services in 2018. That is about eight years in business. Companies with longer track records have more documented outcomes for complex mold situations.
- All 101 Google reviews are positive, with no recent negatives to reveal common complaint patterns. That is unusual and means there is no independent negative data to cross-check against.