Provider profile
ARS Flood & Fire Cleanup
Provider snapshot
What this listing says
Central Wyoming homeowners dealing with water, fire, or mold damage who want a family-owned restoration company that handles insurance claims and rebuilds under one roof.
Best for
- Casper-area homeowners who need mold remediation bundled with the rebuild — ARS handles both under one contract.
- Anyone dealing with a combined water-and-mold problem, since ARS can dry the property and remediate in sequence without handing off to a second company.
- Insurance claim situations where you want a company experienced in billing carriers directly and navigating the claims process.
- Commercial properties in central Wyoming needing disaster restoration — ARS lists commercial disaster as a core service and has served business clients like U-Haul.
About this company
ARS Flood & Fire Cleanup is a family-owned restoration company based in Casper, Wyoming, with a second location in Riverton. Jerry Clark started the business in 1985 as a carpet cleaning operation that grew into a full restoration outfit. His sons Steven and Dustin now run the Casper operation as co-owners — Steven as General Manager, Dustin as CFO.
What makes ARS unusual for a mold job is that they do everything in-house: initial assessment, remediation, and the rebuild afterward. They call in a third-party Certified Industrial Hygienist for mold testing rather than doing it themselves, which is the right way to avoid a conflict of interest on pre- and post-remediation lab work. Their mold process involves containment, negative air, HEPA vacuuming, and removal of affected building materials. They also handle water damage, fire and smoke restoration, trauma and biohazard cleanup, and meth decontamination.
The Clark family has over 30 years in restoration. Steven holds IICRC certifications in Water Damage Restoration, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. Several other technicians — Lance Stockman, Rick Milhouse, Austin Fink — also carry IICRC water and structural drying credentials. The company operates as a general contractor for post-disaster rebuilds, which means you deal with one company from emergency call through finished repair.
Their 4.4-star Google rating across 74 reviews is decent but not exceptional. Most of the positive reviews focus on water and fire cleanup rather than mold specifically, and the negative reviews point to problems with the reconstruction side of the business rather than the mitigation work.
Services
Service area
ARS is headquartered in Casper, Wyoming, with a second location in Riverton. They cover central Wyoming including Evansville, Mills, Glenrock, Douglas, Rawlins, Riverton, and Lander. That is a broad swath of territory — roughly 200 miles from Casper to Rawlins — so response times outside the Casper area will vary.
Review consensus
Amber is the standout name across recent reviews — praised repeatedly for fast response, clear communication, and hands-on field work covering everything from flood cleanup to odor removal. Larry draws praise for handling insurance coordination and keeping homeowners informed. Rebecca earned strong marks for trauma cleanup and commercial jobs, with a U-Haul manager specifically crediting her work. Austin and Ernie are named for quality reconstruction work. Steven is mentioned as a communicator and leader. Multiple reviewers highlight same-day or weekend emergency response and say ARS removed stress from their insurance claims process.
2 found across 74 total reviews at 4.4★. 2 found across 74 total reviews at 4.4 stars. One review from March 2025 details a reconstruction project that went badly: the reviewer says ARS demanded 50% upfront, started well but then stopped showing up, used cheap materials, skipped subfloor replacement, and produced buckling vinyl flooring that had to be redone. The reviewer says ARS contacted the insurance company without permission to request more funds. After six months the work remained unfinished. The second one-star review from June 2026 has no text — just a rating. The owner responded with a generic acknowledgment that did not address specific issues. The owner did not respond to the detailed March 2025 complaint at all.
The split in review sentiment follows a clear line: mitigation and emergency cleanup get uniformly strong reviews, while the reconstruction and repair phase is where problems surface. This is a common pattern in restoration companies that also do general contracting — the emergency response team and the rebuild crew operate differently, and the handoff between them is where things can fall apart. The owner response pattern also raises a flag: ARS responded to the text-less one-star review with a template acknowledgment but left the detailed, specific complaint from March 2025 unanswered.
Amber (technician — consistently positive, praised across six or more reviews for flood response, communication, and odor treatment). Larry (insurance/project coordination — positive, praised for working with insurance companies and keeping homeowners informed). Rebecca (technician/project lead — positive, praised for trauma cleanup and commercial work). Austin Fink (reconstruction technician — positive, praised for reconstruction quality). Steven Clark (General Manager/co-owner — positive, praised for communication and leadership). Ernie (Repairs Manager — positive, praised for mold mitigation repair work and communication). Dustin Clark (CFO/co-owner — mentioned positively by long-time reviewer). Dusty (likely Dustin — positive, called a true professional). Kate (mentioned in one review — positive, helpful with water damage). Cody (repair crew — positive, praised alongside Ernie). Mark (repair crew — positive, praised alongside Ernie). Justin (technician — positive, praised in basement flood cleanup). Lance (technician — positive, praised for fire smoke odor work). Travis (technician — positive, praised for fire smoke cleanup). Donny/Dony (technician — positive, praised for odor removal).
ARS is a strong pick for emergency mitigation — water extraction, fire cleanup, mold remediation — where Amber and Larry consistently deliver fast, communicative service. If your job includes reconstruction, get the scope of work in writing with specific materials listed, set milestone deadlines in the contract, and hold back final payment until completion. Ask to work with Ernie or Austin on the rebuild side, as both are named positively in repair-specific reviews.
Keep in mind
- ARS does both mold testing coordination and mold remediation. They say they use a third-party Certified Industrial Hygienist for testing, which is the right move — but ask to see the CIH's independent report and confirm the CIH has no business relationship with ARS.
- The most detailed negative review describes a reconstruction job that dragged on for six months with substandard materials, unfinished work, and unreturned calls. The mitigation side gets strong reviews, but the rebuild side has drawn complaints about follow-through.
- Their service area spans from Casper to Rawlins, Riverton, Lander, Douglas, and Glenrock. That is a lot of central Wyoming ground for a small team. If you are outside Casper proper, confirm response time and crew availability before signing.
- One reviewer noted pricing felt high. ARS works heavily with insurance, so if you are paying out of pocket, get a written estimate with materials specified before work begins.