Provider profile
SERVPRO of Sheboygan
Provider snapshot
What this listing says
Sheboygan County homeowners dealing with water damage that has led to mold, who want a single crew to handle extraction, remediation, and reconstruction under one roof.
Best for
- Sheboygan, Kohler, or Sheboygan Falls homeowners who need mold remediation tied to a recent water event.
- Property owners who want one company to handle water extraction, mold work, and reconstruction without hiring separate contractors.
About this company
SERVPRO of Sheboygan is a franchise restoration company based at 801 N 8th St in Sheboygan, owned by Randy and Marlo Ray. Mold remediation is one piece of a broader operation that covers water damage, fire damage, storm recovery, and reconstruction. Their primary Google category is water damage restoration, which tells you where most of their work comes from.
The website mentions IICRC-trained technicians and air scrubbers, but the mold page reads like standard SERVPRO franchise copy rather than anything specific to this location. They handle the full water-to-mold pipeline: extraction, structural drying, mold remediation, and then wall and floor reconstruction. That continuity is the main draw. They also assist with insurance claims documentation and adjuster coordination.
Services
Service area
Headquartered in Sheboygan, Wisconsin. Serves Sheboygan County including Kohler, Sheboygan Falls, Oostburg, Plymouth, Random Lake, Adell, Cascade, Waldo, Hingham, Cedar Grove, and Batavia. The website also references Manitowoc and Fond du Lac markets, which would extend coverage well beyond Sheboygan County.
Review consensus
Alex appears in the most reviews and draws praise for speed, politeness, and customer service. Allan (also spelled Allen/Alan) and Dakota are frequently named alongside Alex on water damage and reconstruction jobs. Multiple reviewers mention the team arriving within hours of a call and providing floor coverings to protect the home during work. Randy, the owner, shows up personally for estimates and explanations. One reviewer (Paisley) specifically mentions the team finding mold behind walls during construction and treating it on the spot.
0 found across 17 total reviews at 5.0★. No negative reviews found. Every review in the dataset is 5 stars.
Alex (technician/team lead — praised repeatedly for speed, efficiency, and customer service). Allan/Allen/Alan (technician — praised for water extraction, wall construction, and mold treatment). Dakota (technician — praised for fast extraction and flooring work). Kelsey (technician — praised for construction and communication). Melvin (technician — praised for water extraction and cleaning). Jesus (technician — praised for holiday emergency response). Tray (technician — praised as part of holiday emergency crew). Amare (technician — praised for fast extraction). Randy (owner — praised for quick personal response and clear explanations).
Seventeen reviews, all 5-star, with named staff appearing consistently. The sample is too small to draw firm conclusions, but the pattern so far is a responsive team that shows up fast on water emergencies. Ask specifically about their mold remediation experience separate from water damage work.
Keep in mind
- They do both mold testing and mold remediation. That means they can find a problem and then sell you the fix. Get an independent mold test before committing to remediation work.
- This is a franchise operation. The national SERVPRO website supplies most of the service descriptions, so it is hard to tell what equipment and methods this specific Sheboygan location actually uses on mold jobs.
- Only 17 Google reviews total. The 5.0 rating is perfect but the sample is small. A few bad experiences could shift that quickly.