Provider profile

First Response Restoration Wisconsin | Water | Roofing | Mold | Siding | Gutters

Luck, WI / 4.7 rating / 18 reviews / Water damage restoration service

FR

Provider snapshot

What this listing says

Western Wisconsin homeowners dealing with water damage or mold after a pipe burst or storm, especially if you want one contractor to handle cleanup, roofing, and reconstruction under one insurance claim.

Water + mold combinedRoofing replacementInsurance claim help
Base location Luck, WI
Provider type Restoration company
Public reviews 4.7 from 18 reviews

Best for

  • Homeowners in Luck, Spooner, Almena, or surrounding Polk and Burnett County areas dealing with water damage or mold after flooding or pipe failures.
  • Buyers who want a single contractor to manage the full chain from water extraction through mold removal to structural rebuilding and roofing.
  • Property owners who want their restoration company to handle insurance claim communication directly.

About this company

First Response Restoration operates out of Luck, Wisconsin, and serves the rural western part of the state plus parts of eastern Minnesota. They are primarily a water damage restoration company that also handles mold removal, fire damage, roofing, siding, and full reconstruction. The business holds Wisconsin General Contractor License DCQ3790.

The website claims over 20 years of experience and describes using infrared moisture detection scanners and industrial dehumidifiers for water damage work. For mold jobs, the site references HEPA filtration, air scrubbers, containment, and antimicrobial treatments. Nothing about their equipment list stands out as unusual for a restoration company, but the breadth of services under one roof means they can take a water damage job from emergency extraction through mold remediation to roof replacement and reconstruction without subcontracting.

Services

Water damage restorationmold removalmold testingfire damage restorationroofing repair and replacementsiding repair and replacementreconstructioninsurance claim assistance

Service area

Headquartered in Luck, Wisconsin (Polk County). The website lists service pages for Spooner WI, Almena WI, Shafer MN, Hinckley MN, and Harris Township MN. That covers a wide swath of western Wisconsin and the Minnesota border region, with some locations over an hour from their base.

Review consensus

What reviewers praise

Jeff is named in 10 of the 18 reviews and praised for fast response, clear communication, and willingness to deal with insurance companies on the homeowner's behalf. Multiple reviewers mention same-day response. Heather Cooper highlighted same-day service and help with her insurance claim. Glen Skifstad, a Local Guide, described Jeff guiding them through the entire mold removal process and working with the insurance company. Chris Blomquist said Jeff and his team handled cleanup and demolition within two hours of the incident. Several reviewers mention roofing and siding work alongside water damage, confirming the company does handle multi-trade jobs.

What low reviews reveal

0 found across 18 total reviews at 4.7★. No negative reviews found in the last 18 months. With only 18 total reviews, the absence of complaints is notable but the sample is small.

Pattern worth noting

This reads like a one-person operation built around Jeff. He is named in the majority of reviews, handles the estimates, communicates with insurance, and apparently leads the field work. That personal touch drives the positive reviews but raises a question about capacity. If Jeff is spread across water damage, mold, roofing, and siding jobs simultaneously, response times could vary.

Named staff

Jeff (owner/operator — positive across 10+ reviews for responsiveness, insurance advocacy, and hands-on work).

Bottom line

Ask for Jeff directly and confirm his availability for your timeline. If your job involves mold, get a separate mold test from an independent inspector before agreeing to remediation. Verify how quickly they can reach your specific location, especially if you are outside Polk County.

Keep in mind

  • They do both mold testing and mold remediation. That means the same company deciding you have a mold problem is also the one billing you to fix it. Consider getting an independent mold test before committing to their remediation work.
  • They market water damage restoration services in towns across western Wisconsin and eastern Minnesota, including Shafer MN and Hinckley MN. From a base in Luck WI, some of those locations are 60+ miles away. Confirm response time for your specific location before an emergency.
  • With only 18 Google reviews, the sample size is small. The 4.7-star rating looks solid but a few bad experiences could shift it significantly.