Provider profile
America’s Best Cleaning & Restoration Services
Provider snapshot
What this listing says
La Crosse and western Wisconsin homeowners who want a single company to handle mold testing, remediation, and the water damage that caused it, backed by 39 years of local operation.
Best for
- La Crosse, Onalaska, and western Wisconsin homeowners dealing with basement mold from water intrusion who want testing and remediation handled by the same company.
- Property owners who need both mold testing and air duct cleaning done in the same visit, since the company handles both and one technician (Brent) routinely does combination jobs.
- Landlords and property managers needing fast turnaround on cleaning and restoration to avoid tenant issues, based on multiple reviews describing same-week scheduling.
- Homeowners in the Rochester-to-La Crosse corridor who want a single restoration company for water damage, mold, and post-disaster cleanup rather than coordinating multiple vendors.
About this company
America's Best Cleaning & Restoration Services operates out of La Crosse, Wisconsin, with a second office and headquarters in Rochester, Minnesota. Founded in 1987 as a family-owned carpet cleaning business, the company expanded over 39 years into a full-service restoration outfit covering mold, water damage, fire damage, and biohazard cleanup. Their Google listing categorizes them as a carpet cleaning service, which reflects where the bulk of their review volume sits.
On the mold side, they offer both swab testing (starting at $189.99 for three swabs) and air quality cartridge testing ($289.99 for two cartridges with indoor vs. outdoor comparison, results in 3-5 business days). Their remediation process includes containment, HEPA vacuuming, antimicrobial treatment, structural drying, and controlled demolition when materials cannot be saved. They also mention infrared camera inspection and thermal imaging for detecting hidden moisture. The mold work connects naturally to their water damage restoration service, so they can trace the problem from leak to remediation in one engagement.
The company is family-owned and operated, uses eco-friendly and pet-safe cleaning products, and offers 24/7 emergency response with a stated 60-minute on-site arrival goal. They work with insurance companies on claims documentation.
4.8 stars across 77 Google reviews is a strong rating, and the La Crosse location specifically sits at 4.8. Zero negative reviews in the last 18 months is unusual. Most of the review volume centers on duct cleaning and carpet cleaning rather than mold work specifically, though a handful of reviewers mention mold testing and basement mold remediation by name.
Services
Service area
Headquartered in Rochester, Minnesota, with a second office at 3103 South Ave in La Crosse, Wisconsin. They list 20 service area cities spanning southeastern Minnesota (Rochester, Austin, Albert Lea, Owatonna, Faribault, Winona, Northfield, and others) and western Wisconsin (La Crosse, Onalaska, Sparta, Tomah, Viroqua). That covers a geographic range of roughly 150 miles. For mold work specifically, confirm technician availability at your location.
Review consensus
Brent dominates the review record. Reviewers consistently praise his punctuality, clear communication before and after the job, and willingness to answer questions. Multiple customers are long-term repeats: one reviewer (JWO) has used Brent for over 25 years, another (Shanda Wordelman) for 13 years running. Laura Mitchell specifically credits Brent for mold mitigation from water issues in her basement. Lea Kendhammer describes air quality testing after a leaky dishwasher caused mold, noting Brent was knowledgeable and gave good advice. Seng Seng highlights Amber in the office as helpful when explaining pricing. Billy draws praise for carpet cleaning results, with K Wright and Linda Rouhoff both describing carpet transformations. Patty Brandau names both Brent and Joshua as punctual and reassuring during duct work.
0 found across 77 total reviews at 4.8★. (0 found across 77 total reviews at 4.8 stars) No negative reviews (1-3 stars) appeared in the last 18 months. The only lower-rated reviews in the data are a 4-star from Susan Voves (Oct 2024), who reported a dented dryer top after duct cleaning, and a 4-star from John Keuler (Sep 2022), who felt the carpet and vent cleaning was too fast and that furniture was not moved. Both still gave 4 stars, which suggests the issues were minor enough not to significantly diminish the overall experience.
This company runs as a very small operation with Brent as the primary technician across nearly all service types. That creates an unusually personal and consistent experience (hence the repeat customers spanning decades), but it also means capacity is limited. Several reviewers mention Brent fitting them into his schedule or rearranging his own plans to accommodate urgency. The 4-star reviews both involve minor property care issues during duct work, suggesting the fast pace of a one-person operation occasionally trades off against attention to surroundings.
Brent Brehmer (lead technician / owner-operator — overwhelmingly positive across dozens of reviews for punctuality, communication, and quality of work). Billy (carpet cleaning technician — positive, praised for carpet transformation results). Joshua (technician — positive, mentioned alongside Brent for duct work). Amber (office staff — positive, praised for clear pricing explanations). Kat (technician — positive, mentioned alongside Brent for a job).
If you need mold work in the La Crosse or Rochester area, ask specifically for Brent and confirm he will handle the mold testing or remediation rather than a general cleaning technician. Get an independent second opinion on the mold test results before agreeing to remediation, since the same company does both. The 39-year track record and zero recent negatives are genuinely strong signals, but most of that reputation was built on cleaning work, not mold-specific jobs.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent test to confirm results before committing to remediation work.
- Their primary identity is carpet and duct cleaning. Mold remediation is one service among many, not their sole focus. The vast majority of reviews reference carpet or duct cleaning, not mold work.
- They claim a service area spanning 20 cities across two states, from Albert Lea, MN, to Tomah, WI. That is a wide geographic spread for a company with two offices. Confirm they will send a mold-specific technician to your location, not just a general cleaning tech.
- Almost all reviews mention Brent by name, suggesting the operation depends heavily on one person. Ask whether Brent or another technician with mold-specific experience will handle your job.