Provider profile
Flood Pros Disaster Restoration Services
Provider snapshot
What this listing says
Southern Wisconsin homeowners dealing with water damage that led to mold, where having one crew handle dryout through remediation under a single insurance claim matters.
Best for
- Janesville, Beloit, Milton, or Madison homeowners who need water damage dried out and any resulting mold addressed by a single company.
- Homeowners whose insurance company is involved, since Flood Pros works directly with adjusters and has referral relationships with local insurance agents.
- Weekend or holiday emergencies where you need someone onsite within an hour, not on Monday morning.
- Rental property owners in southern Wisconsin dealing with tenant-reported water or mold damage who need one contractor to handle the full scope.
About this company
Flood Pros is a family-owned restoration company based in Janesville, Wisconsin, operating as the water damage division of Advantage Kwik-Dry, LLC. Their primary identity is water damage restoration, not mold. Mold remediation is one service within a broader disaster restoration operation that also covers fire, smoke, sewage cleanup, basement waterproofing, and air duct cleaning. They answer phones live around the clock and claim 60-minute onsite response.
Their mold page describes a multi-step process: examination, air quality testing, containment, removal of affected materials, HEPA vacuuming, antimicrobial treatment, and encapsulation. They also offer standalone air quality testing. The notable gap: they do both testing and remediation in-house, which creates a financial incentive to find problems they can then bill to fix. Their website displays an IICRC logo on the contact page.
The company traces back to 1992 when Advantage Kwik-Dry launched as a carpet and upholstery cleaning service. Over three decades they expanded into full disaster restoration. Multiple testimonials reference Mickey (the owner) by name, and several come from insurance agents and plumbers who refer clients to them. That referral network from local trades is a meaningful signal.
With 4.6 stars on Google across 35 reviews, they sit in solid but not exceptional territory. Nearly all reviews are five stars, but a recent mold-specific complaint raises a question about whether their field crews match what the website promises for mold work specifically.
Services
Service area
Headquartered in Janesville, Wisconsin. They list specific service area pages for Beloit, Milton, Madison, Lake Geneva, and Edgerton/Evansville. One testimonial references work in Cherry Valley, Illinois, and the website claims to serve southern Wisconsin and northern Illinois. The spread from Janesville to Madison is about 40 miles, and Lake Geneva adds another 40 miles east.
Review consensus
Fast response time is the dominant theme. Multiple reviewers describe crews arriving within 25 minutes to an hour, including on weekends and holidays. Chris gets repeated praise for clear onsite assessments and transparency during evaluations. Caleb Bennett is highlighted for going above and beyond on cleanup. Mickey (the owner) earns trust for personally helping with insurance matters. Jen drew strong praise from a Madison real estate agent for her knowledge during an inspection. Rich is noted for both plumbing guidance and tile work quality. Several reviews come from repeat customers and from insurance agents or plumbers who refer clients to Flood Pros, which speaks to trade-community credibility.
1 found across 35 total reviews at 4.6★. The sole recent complaint involves a mold remediation job at a rental property. The reviewer had an independent environmental testing company prescribe a remediation procedure. She says Chris confirmed their process was similar but that they do not retest afterward or clean air ducts. When the crew arrived, four workers performed demolition without putting up any containment plastic in the bathroom or kitchen, despite both the independent tester and Chris indicating that plastic would be used. The reviewer describes the crew as a demolition team rather than a mold remediation crew. The owner responded but did not address the specific containment claim, instead offering a general statement about customer satisfaction and 33 years of service.
Flood Pros has an overwhelmingly positive track record for water damage work, which is their core business. The single mold-specific complaint raises a structural question: the field crews may be primarily trained in water extraction and demolition, with mold-specific procedures (containment, plastic barriers) either inconsistently applied or not enforced across all crews. The owner's response was generic and template-like, not engaging with the specific factual claims about missing containment. With only one mold complaint in the dataset, this is a one-off rather than a pattern, but it is the only mold-specific data point available.
Mickey/Mikey (owner — positive). Chris (field lead/assessor — positive in multiple reviews, named in the one negative for pre-job communication that did not match what the crew did). Caleb Bennett (cleanup tech — positive in multiple reviews). Rich (tech — positive for tile work and plumbing advice). Jen (inspector/assessor — positive). Joe (crew lead — positive). Adam (tech — positive). Daniel (tech — positive). Dan Dotson (painter — positive). Larry (tech — positive).
For water damage, Flood Pros has a strong track record backed by repeat customers and trade referrals. For mold remediation specifically, ask pointed questions before booking. Request a written scope that spells out containment measures and confirm whether the crew assigned to your job has mold-specific experience. If your situation is mold-only with no water damage component, consider getting a separate air quality test from an independent firm before and after the work.
Keep in mind
- Flood Pros does both air quality testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one billing to fix it. Ask whether they will accept a third-party test result, or request that a separate firm handle pre- and post-remediation testing.
- Their one recent negative review specifically involved a mold job where the crew reportedly did not use containment plastic, despite the website describing it as part of their process. The owner's response did not address the containment claim. Ask in advance what containment measures your specific job will include and get it in writing.
- This is primarily a water damage company. Mold work is a secondary service line. If your mold issue is not connected to recent water damage, confirm that the assigned crew has specific mold remediation experience, not just water extraction training.
- They list service areas from Janesville to Madison to Lake Geneva to Cherry Valley, IL. That covers a wide geography. Confirm your location falls within their normal range and ask whether travel affects response time or cost.