Provider profile
Emergency Water and Mold Removal
Provider snapshot
What this listing says
Eastern Panhandle homeowners dealing with after-hours water emergencies or crawlspace mold who want a veteran-owned operator that handles extraction through rebuild under one contract.
Best for
- Homeowners in Berkeley, Jefferson, or Morgan County who need same-day water extraction after a burst pipe or sump pump failure.
- Property owners who want one company to handle extraction, mold remediation, and rebuild without juggling multiple contractors.
- Sellers or buyers on a tight real estate closing timeline who need fast turnaround on mold work.
About this company
Emergency Water and Mold Removal is a veteran-owned restoration company based in Kearneysville, West Virginia, serving the Eastern Panhandle and parts of neighboring Maryland and Virginia. The legal entity is CWP Contracting LLC. They handle water extraction, structural drying, mold remediation, and rebuild work for both homes and commercial properties. They position themselves as independent from insurance carriers, emphasizing that homeowners are not required to use an insurer's preferred vendor.
The company offers 24/7 emergency response with a stated 60-minute response time. Their mold remediation process includes containment, HEPA filtration, removal of unsalvageable materials, and moisture source correction. They also do crawlspace moisture work and post-remediation rebuild, meaning they can take a project from water extraction through drywall replacement and painting without subcontracting. They hold IICRC certifications and offer payment plans, which is uncommon for restoration contractors in this market.
At 4.9 stars across 26 Google reviews, this is a strong rating. The volume is modest, but only one review falls below five stars. Multiple reviewers describe after-hours and early-morning response, and several mention Mike by name as responsive and hands-on with insurance documentation.
Services
Service area
Based in Kearneysville, WV. Primary coverage is Berkeley, Jefferson, and Morgan counties in West Virginia's Eastern Panhandle. Also lists Frederick County, Clarke County, and parts of Loudoun County in Virginia, and Washington County in Maryland. The company notes they may service unlisted towns depending on location and job type.
Review consensus
Mike is the most frequently named person across reviews. Reviewers describe him as responsive, willing to come out after hours or on the same day, and hands-on with insurance documentation. Matt is praised for providing detailed, line-by-line cost breakdowns with diagrams. Multiple reviewers highlight early-morning or late-night response (one reviewer called at 5 AM and had a crew by 6:15 AM). Several mention the team working well with insurance companies and keeping the home clean during work. Mark, a Local Guide with 33 reviews, specifically praised crawlspace remediation work including drain pipe installation and a prompt return visit when a vapor barrier issue arose.
1 found across 26 total reviews at 4.9★. The single recent negative is a 3-star review from March 2026. The reviewer said the crew was good overall but called out one member, Zach, for sitting on the job. No details about the scope of work or outcome were provided. The reviewer has only one Google review and no likes on this post. The owner did not respond.
Mike (owner/lead — praised repeatedly for responsiveness, after-hours availability, insurance help, and crawlspace work). Matt (team member — praised for detailed cost breakdowns and diagrams). Zach (crew member — one reviewer noted he was sitting during the job).
Ask for Mike when you call. He is the person reviewers consistently credit for fast response and clear communication. If you have a larger crew on-site, check in during the job to make sure the work is progressing steadily.
Keep in mind
- The service area spans seven counties across three states. If you are in Loudoun County, VA or Washington County, MD, confirm response times for emergency calls since the home base is in Kearneysville, WV.
- With 26 reviews, the 4.9-star rating is strong but the sample is small. There is limited recent review volume to assess consistency over time.
- The website does not mention post-remediation clearance testing. Ask whether they recommend independent testing after mold work and who performs it.