Provider profile
Superior Restoration
Provider snapshot
What this listing says
Seattle-area homeowners dealing with water damage, mold, or asbestos in older homes who want a single restoration company backed by COIT's national franchise resources and 24/7 dispatch.
Best for
- Homeowners in Seattle, Bellevue, Everett, Tacoma, or Woodinville who need emergency water extraction with same-day dispatch.
- Owners of pre-1980s homes dealing with mold, asbestos, and lead paint in a single project — Superior handles all three under one contract.
- Insurance claimants who want their restoration company to coordinate directly with their carrier rather than managing communication themselves.
- Property managers and commercial building owners who need a restoration company with the fleet capacity to handle large or multi-floor water losses.
About this company
Superior Restoration operates out of Woodinville, WA as a COIT Services franchise covering the Seattle metro area. They handle water damage, mold remediation, fire and smoke damage, asbestos abatement, and content restoration for both residential and commercial properties. The company runs a 24/7 live call center and dispatches crews from one of the largest emergency fleets in the Pacific Northwest.
Their mold work follows IICRC S-520 standards and EPA guidelines. They build containment zones, run negative air pressure with HEPA filter exhaust to the exterior, and use dehumidifiers and air movers to hit target moisture levels before cleanup. For water damage, they deploy truck-mounted extraction equipment, infrared cameras, and moisture meters to find hidden water in walls and crawl spaces. They also handle asbestos removal and lead paint abatement, which sets them apart from mold-only companies.
Superior Cleaning & Restoration has operated in the Seattle area since 1938. In the 1990s they became a COIT franchise, combining their local operation with COIT's national infrastructure. They hold a Washington General Contractors license (SUPERI 973KR) and work directly with major insurance carriers including State Farm, Liberty Mutual, Nationwide, Travelers, and Progressive.
Services
Service area
Superior Restoration is headquartered in Woodinville, WA and serves the greater Seattle metropolitan area. Their website lists service pages for Bellevue, Edmonds, Everett, Kent, Redmond, Seattle, Tacoma, and Woodinville. That covers most of King, Snohomish, and Pierce counties.
Review consensus
Bryce stands out as the most frequently named person, praised across at least four reviews for fast response, clear communication, and competitive estimates. Jonathan (Montoya) and Angel appear together in many reviews as a reliable technician pair handling water damage and content pack-outs. Cameron and Gio round out the field crew, with reviewers noting their care in crawl space and drywall work. Debbie K. drew strong praise as an office coordinator in 2023, with multiple reviewers describing her as calming and responsive during stressful situations. Jon Nichol and Hank are named as project managers and assessors who explain findings clearly. The most consistent theme is communication — reviewers repeatedly say the team kept them informed throughout multi-day projects.
0 found across 51 total reviews at 4.6★. No recent negative reviews to report. The company has zero complaints at 3 stars or below in the last 18 months.
The review volume is modest at 51 total, but the absence of any recent negatives is unusual for a restoration company. One reviewer (Julie P, 2023) noted that older low ratings exist but said the current team earned an "A+ rating." The company appears to have stabilized operations after the COIT integration. Most reviews describe multi-person crews (typically 2-4 technicians plus a project manager), suggesting a structured dispatch model rather than a one-person operation.
Bryce (project manager/coordinator — positive, named in 4+ reviews). Jonathan/Johnathan Montoya (technician — positive, named in 8+ reviews). Angel M. (technician — positive, named in 6+ reviews). Cameron H. (technician — positive, named in 5+ reviews). Gio/Geo (technician — positive, named in 5+ reviews). Fidel (technician — positive, named in 4+ reviews). Jeremiah (crew lead, asbestos — positive, named in 3 reviews). Hank (assessor/lead testing — positive, named in 2 reviews). Jon Nichol (project manager — positive, named in 3 reviews). Debbie K./Kamran (office coordinator — positive, named in 5+ reviews). Misty (office — positive, named in 2 reviews). Jason (technician — positive, named in 2 reviews). Erik/Eric (technician — positive, named in 3 reviews). Ramadan/Rama (technician — positive, named in 2 reviews). Wendy (lead — positive, named in 1 review). David (business development — positive, named in 3 reviews). Laurel (business development — positive, named in 2 reviews). Julia (positive, named in 1 review). Treyvon (positive, named in 1 review).
With zero recent complaints and a deep bench of named staff getting consistent praise, Superior Restoration is a low-risk choice for water damage and mold work in the Seattle metro. Ask for Bryce if you want a project manager reviewers trust. The main thing to verify is whether their COIT franchise pricing fits your budget — get a written estimate and compare it against an independent contractor before committing.
Keep in mind
- Superior is a COIT franchise, not an independent local company. Your project uses COIT's national processes and guarantee, which means consistency but also corporate-level pricing.
- They do not perform mold testing or inspection — you will need a separate company for pre- and post-remediation testing, which adds coordination and cost.
- Their service area spans from Everett to Tacoma. If you are on the outer edges of that range, confirm response times for your specific location before an emergency arises.
- The website references a performance guarantee with specific terms around pre-loss condition and actual cash value credits. Read the guarantee language carefully before signing — the fine print includes conditions like full payment of deductible.