Provider profile
TIK Construction & Restoration
Provider snapshot
What this listing says
Vancouver WA and Portland metro homeowners who need water damage and mold work handled by the same crew, from emergency extraction through full bathroom or room reconstruction.
Best for
- Vancouver WA or Portland metro properties dealing with water damage that has led to mold growth, where you want one company to handle extraction, drying, mold removal, and rebuild.
- Homeowners who need weekend or after-hours emergency response for active leaks or flooding -- multiple reviewers confirm same-day or next-day arrival.
- Insurance claim situations where you want the restoration company to coordinate directly with your adjuster, though you should verify their process upfront.
- Properties needing reconstruction after water or mold damage -- bathroom remodels, ceiling repairs, flooring replacement -- handled by the same team that did the mitigation.
About this company
TIK Construction & Restoration is a Vancouver, Washington-based restoration and remodeling company that covers the full damage lifecycle: emergency water extraction, structural drying, mold removal, and then reconstruction of whatever got torn out. They hold contractor licenses in both Washington (TIKCOCI815RW) and Oregon (229356), which lets them serve the Portland-Vancouver metro from both sides of the river. Their Google category is water damage restoration, and that appears to be the core of what they do, with mold remediation as a related service line.
On the mold side, their website lists inspection and testing, containment, HEPA air filtration, antimicrobial treatment, and moisture source repair. Nothing on the website points to unusual equipment or proprietary methods. What stands out more is the breadth of their restoration services: they handle water, fire, smoke, storm, biohazard, and crime scene cleanup, plus remodeling. That breadth means mold work is one piece of a larger operation, not a specialty focus.
The company claims 22 service cities across Washington and Oregon, stretching from Olympia and Lacey in the north down to Salem and Keizer in the south. They advertise 24/7 emergency response with a 1-2 hour arrival target. The website mentions an EPA Lead-Based Paint RRP badge and IICRC organization membership, both linked to verifiable certificates.
With a 5.0 Google rating across 31 reviews, TIK has a spotless average. That said, 31 reviews is a modest sample, and the majority arrived in a concentrated burst during spring 2026. A perfect score at this volume means every reviewer gave 5 stars except one who gave 2 -- the math rounds up. The review base is still young enough that a few future negatives could shift the picture.
Services
Service area
Headquartered in Vancouver, Washington. Serves 22 cities across Washington and Oregon, including Vancouver, Battle Ground, Camas, Ridgefield, Washougal, Olympia, Lacey, and Tumwater in Washington, and Portland, Beaverton, Tigard, Lake Oswego, Hillsboro, Salem, Oregon City, Milwaukie, Happy Valley, Keizer, Sherwood, Tualatin, West Linn, and Wilsonville in Oregon. That range spans roughly 150 miles north to south -- expect faster response in the Vancouver-Portland core.
Review consensus
Isaac draws the most mentions -- at least 12 reviewers name him, praising his communication, project management, and follow-through. Elmer is the second most-mentioned name, identified as the mitigation manager, with reviewers highlighting his speed on emergency calls and his transparency about what was happening. Several reviews mention the team arriving same-day or next-day for water emergencies. Communication is the dominant praise theme: reviewers repeatedly use words like "communicative," "kept us informed," and "crystal clear." Reconstruction quality also gets specific callouts -- bathroom remodels, flooring, and ceiling repairs. Andrew is praised by multiple reviewers for reliability and communication on remodeling projects.
1 found across 31 total reviews at 5★. The single negative review describes a water damage job where TIK responded quickly but then dropped communication after completing demolition and drying. The reviewer says their home was left with an open ceiling and no working toilet, with no follow-up calls or plan for next steps. Text messages went unanswered. The final bill arrived as a single dollar amount with no itemization. The reviewer also says TIK promised to coordinate with their insurance company but was unaware when the claim was denied, promised an appeal, and then went silent. The owner responded by saying they could not find a customer matching the reviewer's screen name, without addressing any of the specific complaints.
The single negative review stands in sharp contrast to 30 five-star reviews that specifically praise communication and follow-through -- the exact things the negative review says failed. The owner's response does not engage with the substance of the complaint, instead questioning the reviewer's identity. This is a single data point, but the disconnect between the complaint and the owner's response style is worth noting. Separately, a large cluster of reviews (roughly 15) arrived within a few days in late May 2026, several from accounts with low review counts. This does not invalidate them, but it is an unusual pattern.
Isaac (project manager -- consistently positive, named in 12+ reviews for communication and quality work). Elmer (mitigation manager -- positive, named in 6 reviews for emergency response speed and transparency). Andrew (construction/remodeling lead -- positive, named in 3 reviews for reliability and communication). David (field crew -- positive, named once alongside Elmer for water mitigation). Dan (field -- positive, named once). Nick (crew -- positive, named once).
If you hire TIK, ask for Isaac or Elmer by name -- they are the people reviewers credit most often. Get your scope of work and billing structure in writing before demolition starts, and confirm exactly what "working with your insurance" means in practice. The one negative review's core complaint -- being abandoned mid-project with no communication -- is serious enough to warrant clear upfront agreements about project completion and follow-up.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the company deciding you have a mold problem is the same one billing you to fix it. Consider getting an independent mold test before committing to their remediation scope.
- One detailed 2-star review describes being left with an open ceiling and non-functional toilet after demolition and drying, with no follow-up communication and a bill that arrived as a single number with no line items. The owner's response questioned the reviewer's identity rather than addressing the complaint.
- Their 22-city service area spans from Olympia WA to Salem OR -- a stretch of roughly 150 miles. Response times to the far edges of that range will not match what Vancouver-area customers experience.
- Most of their 31 reviews arrived in a tight window between March and June 2026. A perfect 5.0 rating at this volume is early-stage and may not reflect long-term patterns.
- Mold remediation is one service among many (water, fire, storm, biohazard, remodeling). If you need a company that focuses primarily on mold, this is a generalist restoration outfit.