Provider profile

Allklean Water Removal and Carpet Cleaning

Spokane, WA / 4.9 rating / 428 reviews / Water damage restoration service

AW

Provider snapshot

What this listing says

Spokane and Coeur d'Alene homeowners dealing with water damage or mold after pipe failures, with three offices across the WA-ID border and 24/7 emergency response.

24/7 water emergencyMold + water under one roofWA-ID cross-border coverageAir duct cleaning
Base location Spokane, WA
Provider type Restoration company
Public reviews 4.9 from 428 reviews

Best for

  • Spokane or Coeur d'Alene homeowners who need water extraction and drying after a pipe burst, appliance leak, or basement flood.
  • Property owners who want mold remediation and water damage handled by the same company in a single engagement.
  • Commercial property managers in the Spokane-CDA corridor who need after-hours emergency restoration.
  • Homeowners looking for ongoing carpet, air duct, or dryer vent cleaning from a company with restoration-grade equipment.

About this company

Allklean is a restoration and cleaning company based in Spokane, WA, with additional offices in Coeur d'Alene and Post Falls, ID. They started as a carpet cleaning operation over 20 years ago and expanded into water damage restoration, mold remediation, and fire cleanup. Kevin Bunce founded the company and still runs it.

What stands out is the breadth of cleaning services alongside restoration work. Beyond mold and water damage, they run truck-mounted carpet cleaning, air duct cleaning, dryer vent cleaning, and tile and grout work. They handle both residential and commercial properties. The website mentions IICRC certification and the company holds Washington contractor license RCE-51606.

The three-office footprint across the Washington-Idaho state line is unusual for a company this size. They maintain separate phone lines for Washington and Idaho, and reviews confirm work in Cheney, Coeur d'Alene, and the broader Spokane area. Multiple reviewers mention same-day or after-hours response, including midnight calls.

4.9 stars across 428 Google reviews is unusually strong. The volume and consistency suggest a company that has scaled its crew without losing service quality. Only 1 negative review with substantive detail appeared in the last 18 months.

Services

Mold remediationwater damage restorationwater extractionfire damage restorationsewage cleanupcarpet cleaningair duct cleaningdryer vent cleaningupholstery cleaningtile and grout cleaningcarpet stretching and repaircommercial restoration

Service area

Headquartered in Spokane, WA, with offices in Coeur d'Alene, ID and Post Falls, ID. Reviews confirm work across the Spokane metro area, Cheney, and the Coeur d'Alene corridor. The three-office setup covers both sides of the Washington-Idaho border.

Review consensus

What reviewers praise

Same-day and after-hours response is the most consistent theme. Multiple reviewers describe calls answered at night with crews arriving within hours. Tyler draws the most mentions, praised for walking homeowners through the water damage process and helping with insurance claims. Cameron appears frequently in mold remediation contexts, with reviewers noting clear explanations of the mitigation process. Joe is the standout for cleaning services, especially air duct and dryer vent work, with reviewers citing before-and-after photos. Vince is praised for transparency and honesty during damage assessments. Several reviews mention crews laying down protective mats and wearing work slippers inside homes.

What low reviews reveal

1 found across 428 total reviews at 4.9★. One reviewer described a bathroom leak where Allklean removed a toilet (which the reviewer called unlicensed plumbing), found a nail in a pipe that worsened the leak, and ran up a $5,000 dehumidifier rental bill while waiting for an insurance claim that was ultimately denied. The reviewer said Allklean was unresponsive for several days during the insurance process and never provided an itemized statement. Owner Kevin Bunce responded in detail, stating that toilet removal does not require a plumbing license, that homeowners sign a pricing structure before work begins, and that a slow leak likely caused the insurance denial. He invited the reviewer to call him directly but noted the private profile made it impossible to verify the account.

Pattern worth noting

The owner responses show two distinct styles. Kevin Bunce's response to the 1-star review is detailed and point-by-point, addressing each claim specifically. The response to the 3-star (text-free) review is a generic thank-you template. With only 2 negatives visible, there is not enough data to call this a pattern, but the detailed response to the substantive complaint is a positive signal. The sheer volume of named staff in positive reviews (Tyler, Cameron, Joe, Vince, Patrick, Nathan, Ethan, Tibi, Dave, Nick, Jakob, and others) suggests a large crew that maintains consistent service standards.

Named staff

Tyler (water damage tech — praised repeatedly), Cameron (mold remediation and water damage — praised repeatedly), Joe/Joseph (air duct cleaning, carpet cleaning, dryer vents — praised repeatedly), Vince/Vince Giulio (damage assessment — praised), Patrick (water damage crew — praised), Nathan/Nate (water damage crew — praised), Ethan (water damage crew — praised), Tibi/Tividor (water damage — praised), Dave/Davin (after-hours water damage — praised), Nick (carpet cleaning and stretching — praised), Jakob/Jake (carpet cleaning — praised), Riley (carpet cleaning in Cheney — praised), Ryan (water damage assessment — praised), TB (after-hours water damage — praised), Khorde (cleaning — praised), Devon (water damage crew — praised), Mark (water damage crew — praised), Jayben (carpet cleaning — praised), Matthew (water damage — praised), Ivan (water heater damage — praised), Chance (water heater damage — praised), Kevin Bunce (founder/president — mentioned in owner response).

Bottom line

With 428 reviews at 4.9 stars and only 1 substantive complaint in the last 18 months, Allklean has an unusually clean track record for a company this size. Ask for Tyler or Cameron for water and mold work, Joe for duct and vent cleaning. If your situation involves insurance, get clarity upfront on what you owe if the claim is denied, and request an itemized scope of work before they start.

Keep in mind

  • Allklean does both mold testing and mold remediation. A company that finds the mold also profits from removing it. Consider getting an independent mold assessment before committing to their remediation scope.
  • Their primary identity is water damage restoration and carpet cleaning, not mold-only work. Mold remediation is one service among many, not their sole focus.
  • One reviewer reported a $5,000 bill for dehumidifier rental during an insurance claim that was ultimately denied. The owner disputed the characterization but acknowledged that slow leaks often lead to claim denials. Ask upfront what happens to your bill if your insurance claim is denied.
  • The website mentions frozen pipe and burst pipe specialization, which makes sense for Spokane winters. But their cleaning services (carpet, tile, air ducts) are a separate business line with different pricing structures.