Provider profile

Water Restoration Pros

Redmond, WA / 5 rating / 37 reviews / Water damage restoration service

WR

Provider snapshot

What this listing says

Eastside Seattle homeowners dealing with water damage that has led to mold, where Tony's crew handles extraction, drying, and remediation under one roof with direct insurance billing.

Water-to-mold pipeline24/7 emergency dispatchBiohazard cleanupDirect insurance billing
Base location Redmond, WA
Provider type Restoration company
Public reviews 5 from 37 reviews

Best for

  • Redmond, Bellevue, Kirkland, and Eastside Seattle homeowners who need mold remediation tied to a recent water damage event.
  • Situations where water damage and mold overlap and you want one company to handle extraction, drying, and remediation without coordinating multiple contractors.
  • Emergency situations requiring same-day response, including after-hours and weekends.
  • Homeowners who want help navigating insurance claims alongside the restoration work.
  • Crawl space moisture and mold problems on the Eastside, where Rudy has drawn specific praise for identifying hidden issues.

About this company

Water Restoration Pros is a locally owned restoration company based in Redmond, Washington, primarily serving King County and parts of Snohomish County. Mold work is one piece of a broader operation that centers on water damage restoration, fire damage repair, and biohazard cleanup. They handle the full water-to-mold pipeline: extraction, structural drying, then mold remediation if needed.

Their mold remediation process uses HEPA filtration, antimicrobial treatments, containment with negative air pressure, and dehumidification. They also offer thermal inspection for leak detection and air quality testing. The more unusual side of their service list includes drug lab cleanup, crime scene cleaning, and hoarder cleanouts. For a company with around 10 team members, that is a wide range of specialties.

Tony I. founded the company and still runs jobs personally. The team page lists Jeff B. as head manager, Daniel B. as lead technician, Jacob S. handling customer relations, and Marcus L. on IT and marketing. The website claims over 15 years of combined experience across the team, which is a team total rather than the company's age. The firm holds IICRC certification and is Google Guaranteed.

A perfect 5.0 rating across 37 Google reviews is unusual for any restoration company. The review base skews heavily toward water damage jobs, with a few mold and biohazard mentions mixed in. No reviewer has left a negative review in the last 18 months, which is a strong signal but also means there is limited data on how they handle problems.

Services

Mold remediationmold inspectionmold removalwater damage restorationwater extractionwater mitigationstructural dryingdehumidificationthermal inspectionleak detection and repairflood damage restorationsewage cleanup

Service area

Headquartered in Redmond, Washington at 15352 NE 96th Pl. Core service area covers King County cities including Seattle, Bellevue, Kirkland, Renton, Issaquah, Sammamish, Bothell, and Woodinville. They also claim coverage into Snohomish County (Everett, Lynnwood, Mill Creek, Shoreline) and as far as Tacoma, Olympia, and Lacey. That outer range stretches over 60 miles from their office, so confirm dispatch availability for locations beyond the Eastside.

Review consensus

What reviewers praise

Tony gets named more than anyone else. Reviewers describe him showing up personally, explaining the process in detail, and working alongside his crew. Rudy appears in three recent reviews for mold and leak detection work, with multiple reviewers praising his ability to find hidden issues quickly. Fast response time is the single most repeated theme: reviewers mention 30-minute, 45-minute, and one-hour arrivals. Several reviewers highlight insurance assistance as a standout, with the team handling paperwork and communicating directly with insurers. Repeat customers exist: Roman Kovalchuk and Ivan Nesterenko both mention using the company multiple times.

What low reviews reveal

0 found across 37 total reviews at 5.0★. No negative reviews found in the last 18 months. With 37 total reviews at 5.0 stars, there is no complaint data to analyze.

Pattern worth noting

A perfect 5.0 across 37 reviews with zero negatives is statistically uncommon for a restoration company. The review base includes a notable number of single-review accounts (about a third of reviewers have only 1 review), which is worth noting but not conclusive of anything on its own. Several established reviewers with Local Guide status and high review counts (Ryan Chan with 57 reviews, Joe Bako with 29, Arkadiy Smygov with 16) also gave 5-star ratings, which adds credibility.

Named staff

Tony (owner/CEO — praised repeatedly for personal involvement, clear communication, and fast response). Rudy (technician — praised for mold identification, leak detection, insurance handling, and same-day remediation). Ricky (technician — mentioned in one review alongside Tony for diligent work). Paul (technician — mentioned in one review for diligent work). Tom (technician — mentioned in one review for diligent work). Maya (team member — mentioned in one review for diligent work). Jeff B. (head manager — listed on website team page, also left a 5-star review himself).

Bottom line

If you are on the Eastside and need mold work tied to water damage, ask for Tony or Rudy. Get an independent mold test first since they do both testing and remediation. Confirm your location falls within their realistic service range before scheduling.

Keep in mind

  • They do both mold inspection and mold remediation. That creates a conflict of interest: the same company diagnosing the problem also profits from fixing it. Consider getting an independent mold test before committing to remediation work.
  • The website claims service areas as far as Olympia, Tacoma, Lacey, and Stanwood. That is a 60-plus mile radius from their Redmond office. Confirm they will actually dispatch to your location without a trip charge.
  • 15 years of combined experience is a team total, not how long the company has been operating. The oldest Google review dates to mid-2023, suggesting the business is relatively young.
  • Their service list runs from mold remediation to drug lab cleanup and crime scene cleaning. A company this small covering that many specialties may not have deep expertise in every category.
  • Multiple phone numbers appear across the website pages, which can create confusion about which line reaches the right department.