Provider profile
Environment Control North Seattle Restoration Services
Provider snapshot
What this listing says
North Seattle and Snohomish County homeowners dealing with water damage that has turned into mold, backed by a 60-year-old commercial cleaning operation with three regional offices.
Best for
- Homeowners in Mountlake Terrace, Lynnwood, Edmonds, or Shoreline who need mold remediation after water damage and want one company to handle both.
- Property owners dealing with a sewage backup or flooding who need same-day emergency response, including evenings and holidays.
- Buyers of older homes in the North Seattle area who need asbestos testing before renovation, since Washington state requires it.
- Commercial property managers across King and Snohomish counties who need a restoration company with insurance documentation experience and Xactimate estimates.
About this company
Environment Control of North Seattle is a Mountlake Terrace-based restoration company that grew out of a commercial cleaning operation with six decades of history. They handle water damage, mold remediation, sewage cleanup, fire and smoke restoration, and asbestos testing across King, Snohomish, and Skagit counties from three offices.
Their mold remediation page describes a six-step process: assessment with thermal imaging and moisture detection, containment using negative air chambers and antimicrobial applications, air filtration with HEPA vacuuming and air scrubbers, removal of contaminated materials, cleanup and deodorizing, and reconstruction of damaged structures. They also do mold testing in-house. The team page lists IICRC certifications for several technicians, including Applied Microbial Remediation and Water Restoration Technician credentials. They use Xactimate for cost estimates, which aligns with insurance adjuster workflows.
Steve Fosnot leads the company as President and CEO. The operation is locally owned with an A+ BBB rating and offers financing through Wisetack. Their roots in commercial building maintenance mean they handle larger properties as well — hospitals, hotels, warehouses, and office buildings.
4.8 stars across 100 Google reviews is a strong showing. The volume skews heavily positive, and recent reviews consistently name specific technicians, which suggests stable staffing rather than high turnover.
Services
Service area
Headquartered in Mountlake Terrace, WA, with additional offices in Mount Vernon and Bellevue. They serve King, Snohomish, and Skagit counties, listing specific cities including Seattle, Shoreline, Lynnwood, Edmonds, Everett, Marysville, Bothell, Kirkland, Bellevue, Redmond, Mukilteo, and Mount Vernon. Their service area also extends into Kitsap County (Bainbridge Island, Poulsbo, Kingston, Silverdale) and Skagit County (Burlington, Sedro-Woolley, Camano Island), which is a wide geographic range for a single restoration operation.
Review consensus
Jacob and Alex are the most frequently named team, appearing in at least eight recent reviews for mold remediation and water damage work. Reviewers describe them as transparent about findings — one reviewer (Chris) noted they identified the root cause of mold before starting work rather than rushing into remediation. Ike is praised by multiple reviewers for honesty, including telling one homeowner (Arianna Valcarcel) that old mold behind baseboard trim was not a current concern. Kaleb draws praise for fast emergency response, including a 30-minute arrival on a Friday evening for a sewage backup (Deirdre Spellman). Brandon is noted for communication and for crossing to Kitsap Peninsula for a free inspection (Sean MacLean). Reinaldo is credited with strong communication during an insurance-involved water mitigation job. Response speed is a consistent theme — multiple reviewers mention same-day or next-day arrivals, including holidays.
2 found across 100 total reviews at 4.8★. Two complaints surfaced. Chengxi Xia (January 2026) reported being charged for items that were not performed and warned others to double-check their bills. No owner response was posted. Fang Deng (August 2025) described scheduling an 8 AM appointment, receiving a cancellation at 9 AM, rescheduling, and then having the company fail to show a second time with no communication. The owner responded that Fang Deng was not their customer and that the actual person who booked the appointment had been contacted and the issue resolved. The owner also acknowledged a double-booking error and offered a discount or free carpet cleaning. Both negative reviewers have minimal review histories (1-2 reviews each, neither a Local Guide), and neither review received community likes.
The company's roots in commercial janitorial work show in its review mix. Several five-star reviews praise junk removal, furniture assembly, and carpet cleaning rather than restoration or mold work. This breadth may mean crews rotate between cleaning and restoration duties. The owner response to the scheduling complaint was detailed and personalized, not a template, but only one of the two negatives received a response.
Jacob (technician/lead — strongly positive across multiple reviews for mold and water work). Alex (technician — strongly positive, frequently paired with Jacob). Ike (technician — positive for honesty and thoroughness). Kaleb (technician, IICRC-credentialed — positive for fast emergency response). Brandon (coordinator/communicator — positive for responsiveness and free inspections). Reinaldo (technician — positive for communication during insurance claims). Nick (technician — positive). Johnny (technician — positive). Luis (technician — positive, IICRC WRT). Abraham (technician — positive for mold remediation). Zach (technician — positive for smoke damage). Dave (team lead — positive for efficiency). Aubrey (team member — positive for knowledge and customer service). Ron Norton (associate — positive for helpfulness and honesty).
Ask for Jacob and Alex if your job involves mold assessment or water damage — they have the strongest review track record on this team. Verify your invoice against actual work performed, since one reviewer flagged billing discrepancies. The 4.8-star rating across 100 reviews is strong, and the company responds to complaints with specifics rather than templates when it does respond.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before committing to remediation work.
- One recent reviewer reported being charged for work that was not performed. Review your invoice line by line against the actual services delivered.
- Their service area spans three counties and reaches as far as Kitsap Peninsula, Mount Vernon, and Camano Island. If you are on the edges of that range, confirm response times and whether travel fees apply.
- Several positive reviews mention junk removal, furniture assembly, and carpet cleaning — services unrelated to restoration. Make sure the crew assigned to your mold or water job holds the relevant IICRC certifications, not just general cleaning experience.