Provider profile
Northwest Restoration
Provider snapshot
What this listing says
Snohomish County homeowners dealing with water damage or mold who want a single contractor to handle mitigation through full reconstruction, with direct insurance billing.
Best for
- Homeowners in Marysville, Everett, Mukilteo, or anywhere in Snohomish County who need emergency water damage or mold work done fast.
- Buyers who want one company to handle everything from water extraction through drywall and flooring replacement, avoiding multiple contractors.
- Insurance claimants who want the restoration company to handle documentation and communicate directly with the adjuster.
- Crawlspace and basement water intrusion situations where mold has already started or moisture needs aggressive drying.
- Repeat or multi-room damage situations where coordination across mitigation, remediation, and rebuild matters.
About this company
Northwest Restoration operates out of Marysville, WA and handles water damage, fire damage, mold remediation, storm damage, and flood cleanup across Snohomish and King Counties. They do both mold inspection/testing and remediation, plus full reconstruction — meaning one crew takes a job from the initial emergency call through the final coat of paint.
Their website claims 30-minute first-contact response and 24/7 availability, which reviews consistently confirm. Multiple reviewers describe same-day arrivals, including middle-of-the-night emergency calls. They bill insurance companies directly and handle claims documentation, which several reviewers specifically mention as reducing their stress. The team uses HEPA filtration, air scrubbing, dehumidifiers, and moisture meters — standard restoration equipment, nothing unusual for the industry.
The company claims over 30 years in the restoration industry and holds IICRC certification. They serve both residential and commercial properties. The team includes multiple named crew leads — Vadim, Jason, Peter, Dylan, and others — who appear frequently across reviews, suggesting stable staffing.
A perfect 5.0-star rating across 146 Google reviews is exceptionally rare for a restoration company. Most companies in this space carry a handful of negative reviews from billing disputes or communication gaps. Only one 1-star review exists in the last 18 months, and the owner responded that the reviewer's name doesn't appear in their files.
Services
Service area
Based in Marysville, WA (Smokey Point Blvd). Primary service area covers Snohomish County including Everett, Mukilteo, Lynnwood, Bothell, Arlington, Lake Stevens, Stanwood, Granite Falls, and Smokey Point. Extended service reaches into northern King County including Seattle, Bellevue, Kirkland, Redmond, Renton, and Edmonds.
Review consensus
Vadim appears in the most reviews, praised for fast response, clear communication, and taking charge during emergencies. Jason shows up alongside Vadim in several reviews, with one reviewer (nick bulpin) specifically crediting the pair for mitigating sewer backup damage. Peter draws praise from multiple reviewers for residential water damage work — Veniamin Litvinchuk credited him for a laundry room leak fix, karina krykun called his bathroom flood work a '10/10,' and Denis Gavrishchuk described him as easy to work with. Dylan gets called out three times in quick succession for basement and leak work. Alex Hillstad earned specific praise from D Rumsey as a project manager who kept all parties informed and selected skilled repair crews. Pavel drew a positive mention from Armando Padron-Cruz for conducting a free in-home mold and moisture inspection. Mark was praised by Kristina Golonko for running the crew and ensuring the area was fully dry, and by EDDIE acero for making the process less stressful. Speed is the dominant theme — reviewers consistently describe same-day or next-day arrival and fast completion.
1 found across 146 total reviews at 5.0★. The single recent 1-star review from Ryan Evans (March 2026) contains no text at all. The owner responded within two days stating that no customer by that name appears in their records and suggested it may be the wrong company. The reviewer has zero other Google reviews and received no likes. This is a one-off with no complaint details to assess.
The near-total absence of negative reviews across 146 total is unusual for a restoration company. A notable cluster of 5-star reviews appeared on February 4, 2026 (nine reviews in a single day), several from accounts with few or no other reviews. This does not necessarily indicate manipulation — restoration companies sometimes batch review requests — but it is a structural observation. The owner's single response to the lone 1-star review was specific and personalized, not a template deflection.
Vadim (crew lead/operations — consistently praised for fast response, communication, and hands-on emergency work). Jason (crew member — praised alongside Vadim for mitigation work and insurance coordination). Peter (crew lead — praised for residential water damage and bathroom flood restoration). Dylan (crew lead — praised for basement flood and leak response). Alex Hillstad (project manager — praised for communication and coordination). Pavel (inspector — praised for free in-home mold/moisture inspection). Mark (crew lead — praised for running crew and thorough drying). Mike/Michael (crew lead — praised for caring communication during flooding). Nathan (crew member — praised for helpfulness). Vlad (emergency responder — praised for middle-of-the-night emergency response). Mikey (crew member — praised alongside Vadim and Jason).
With 146 reviews and a 5.0 rating, this team has an unusually strong track record. Ask for Vadim or Peter by name if your job involves water damage or mold — they appear most often in positive reviews. Because they handle both testing and remediation, get a second opinion on any mold testing results before approving a large remediation scope.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest — the same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation scope.
- Their service area stretches from Marysville down to Seattle, Bellevue, Renton, and Redmond — a wide geographic claim. Response times for locations far from their Marysville base may differ from the 30-minute window they advertise.
- This is a restoration company first, not a mold-only specialist. Mold work is one of five service lines. If you have a mold-only situation with no water damage, a dedicated mold company may bring more focused experience.
- Many reviews come from single-review Google accounts, which is common for restoration work (people only review once after a disaster) but worth noting when evaluating the 5.0 rating.
- The website is heavy on marketing language and light on specifics about mold remediation methods. Ask for details on their containment and post-remediation verification process before signing.