Provider profile
4 Aces Restoration
Provider snapshot
What this listing says
SeaTac and south King County homeowners who need mold remediation alongside asbestos removal or water damage repair in pre-1980 homes.
Best for
- Homeowners in south King County or Pierce County dealing with mold after water damage in an older home, where asbestos or lead may also be present.
- Buyers of pre-1980 homes in the SeaTac corridor who need popcorn ceiling removal with asbestos testing and remediation bundled together.
- Property managers or HOAs needing a single contractor for demolition, abatement, and restoration work across multiple units.
- Homeowners who need emergency water damage response — they advertise 24/7 availability and reviewers confirm fast scheduling.
About this company
4 Aces Restoration is a family-owned restoration company based in Des Moines, Washington, serving the greater SeaTac and Tacoma corridor. Their primary identity is hazardous material removal — asbestos abatement drives the bulk of their reviews — but they also handle mold remediation, water damage restoration, lead abatement, and demolition. They do both mold testing and remediation.
What stands out is the breadth of their service menu. They handle asbestos removal, demolition, insulation, vermiculite removal, fire and smoke damage, trauma and crime scene cleanup, and dry ice blasting — all under one roof. That range is unusual for a company this size. Their mold remediation page mentions over a decade in the industry, and they hold IICRC credentials and a WAC-365-230 lead-based paint activities certification. The website does not describe specific mold remediation equipment or methods beyond general language about treating affected areas.
Rigoberto (Rigo) is the primary contact and apparent owner. Lourdes (Lulu) handles office operations. Multiple reviewers mention Manny on field crews. The company has operated for over seven years according to their homepage and claims 24/7 availability.
4 Aces carries a 4.5-star rating on Google across 42 reviews. The overwhelming majority are 5-star, and the company's core asbestos removal work draws strong praise. The rating sits right at the threshold where two detailed negative reviews about a single HOA project carry meaningful weight.
Services
Service area
4 Aces Restoration is headquartered in Des Moines, Washington, with a contact address in SeaTac. They list 10 counties in their service area: King, Snohomish, Pierce, Thurston, Kitsap, Mason, Jefferson, Clallam, Skagit, and San Juan. That covers most of western Washington, which is an unusually broad claim for a small family-owned operation. Their core review base is concentrated in south King County and Pierce County.
Review consensus
Rigoberto (Rigo) is named in at least 10 positive reviews as responsive, easy to schedule, and willing to work around homeowner timelines. Reviewers consistently highlight fast quoting — one reviewer received a formal quote within three hours of the initial call. Lulu gets credit for quality finish work on ceilings and painting. Manny is praised for hands-on field work during a flood restoration. Vivi, the office manager, is called out for strong communication on an abatement project. Across positive reviews, the recurring themes are: fast response, competitive pricing, clean job sites, and flexibility on scheduling.
2 found across 42 total reviews at 4.5★. Two 1-star reviews describe the same project at Forest Creek Condos — one from the HOA board president (joe o'malley) and one from the HOA board account. The project involved attic mold cleanup and chimney siding repair. A subsequent contractor found that Rigo's team had sprayed oil-based Kilz in the attic but blocked the ridge vent and left two exhaust fans venting directly into the attic space. The chimney repair failed within two years when rain seeped behind improperly installed flashing. 4 Aces returned to redo the chimney at no charge but again installed materials contrary to manufacturer specifications, according to the reviewer. The reviewer says they emailed Rigo, Lourdes, and the office three times about the second failure with no response. A separate 2-star review from Nikki Juhl says only "Horrible experience" with no details.
The two 1-star reviews come from related accounts describing the same project, which means there is effectively one detailed negative incident in the review history. The owner response to both reviews is identical — a copy-pasted reply that claims IICRC-standard work and shifts blame to the customer's "unwillingness to cooperate." The reviewer directly disputes this characterization. The company responded to 2 of 3 recent negative reviews, but both responses use the same template text, which suggests reputation management over genuine engagement. The 2-star review received no response at all.
Rigoberto / Rigo (owner, primary contact — overwhelmingly positive across 10+ reviews, named in both negatives for the HOA project). Lourdes / Lulu (office and finish work — positive for ceiling painting and quality; named in negative as unresponsive to follow-up emails). Manny (field crew — positive for flood restoration work). Jennifer (mentioned positively for popcorn ceiling removal project). Oscar (positive for abatement work). Vivi (office manager — positive for communication).
4 Aces does strong work on asbestos removal and popcorn ceiling abatement — that is clearly their wheelhouse, and Rigo's responsiveness on those projects is well-documented. For mold remediation specifically, there is less review evidence and the one detailed negative involves attic mold work that a subsequent contractor found deficient. Ask for references specific to mold jobs, get an independent mold test before and after, and confirm in writing what ventilation and remediation methods they will use.
Keep in mind
- They do both mold testing and mold remediation, which is a conflict of interest. An independent testing company should confirm the scope of mold work before remediation begins and verify the results after.
- Two detailed 1-star reviews describe the same HOA project where attic mold work and chimney repairs failed. The reviewer says Rigo and Lourdes did not respond to three follow-up emails. The owner response uses identical copy-pasted text for both reviews and blames the customer rather than addressing specifics.
- They claim to serve 10 counties across western Washington, from San Juan County to Thurston County. That is an enormous geographic footprint for a small family-owned company. Confirm actual availability and response time for your location.
- Most of their review history and website focus on asbestos removal. Mold remediation is one of many services, not a core specialty. Their mold page provides no detail on equipment or methods.