Provider profile
SERVPRO of Bellevue
Provider snapshot
What this listing says
Bellevue-area homeowners and commercial property managers who need mold remediation from a franchise with 20+ years in King County and a designated large-loss recovery team.
Best for
- Bellevue, Clyde Hill, Medina, and Eastside homeowners who discover mold after a water damage event and want one company to handle both the water mitigation and mold work.
- Property managers and commercial building operators in King County who need a restoration company with large-loss capacity and insurance claims experience.
- Homeowners who want a nationally backed franchise with 24/7 emergency availability and a local team that has served this area for over two decades.
About this company
SERVPRO of Bellevue is a franchise restoration operation based at 40 Lake Bellevue Drive, serving Bellevue and surrounding King County communities. Mold remediation is one service within a broader restoration portfolio that includes water damage, fire damage, storm damage, and construction.
The mold page describes a seven-step process: inspection, containment, air filtration with HEPA vacuums and air scrubbers, antimicrobial treatment, removal of infested materials, cleaning, and restoration. They also offer contents packout and storage during mold projects. Nothing on the website stands out as unusual for a SERVPRO franchise -- the process and equipment descriptions match the national brand template.
The franchise claims over 20 years of operation in the Bellevue area. They hold a Washington general contractor license (SERVPCS911LE) and belong to multiple trade organizations, including the Bellevue Chamber of Commerce, BOMA King County, RHAWA, and WMFHA. Their water damage page notes a Large-Loss Recovery franchise designation, meaning the national brand has recognized them as equipped for substantial commercial losses.
Services
Service area
Headquartered in Bellevue, WA at 40 Lake Bellevue Drive. The website lists service areas including Bellevue, Clyde Hill, Medina, Hunts Point, Yarrow Point, Beaux Arts Village, Eastgate, Factoria, and Somerset -- all in King County on the east side of Lake Washington.
Review consensus
Reviewers consistently name individual crew members and praise daily communication. Andy draws the most mentions -- praised for explaining the process, showing up on schedule, and leaving job sites clean. Stephen gets similar feedback for being informative during daily moisture checks. Shane and Jesus received credit for fast emergency response on water mitigation. Matt Doherty earned specific praise for assessing smoke damage, guiding options, and delivering a cost-effective solution. Multiple reviewers mention daily progress updates and proactive communication about arrival times.
0 found across 20 total reviews at 5.0★. No 1-star reviews found. No negative reviews of any rating in the last 18 months.
Every review with text references water damage, storm damage, or smoke damage work. Not a single review mentions mold remediation. This does not mean they lack mold capability, but it means there is no customer feedback to evaluate their mold-specific performance.
Andy (crew lead — positive, mentioned in 5 reviews). Stephen (crew lead — positive, mentioned in 3 reviews). Shane (water mitigation team — positive, mentioned in 3 reviews). Matt Doherty (project assessment — positive, praised for cost-effective smoke damage solution). Luis (project manager — positive, praised for patience and on-site management). Carter (crew member — positive). Kiso (crew member — positive). Shannon (crew member — positive). Salvador (crew member — positive). Jesus (water mitigation team — positive). Travis (crew member — positive). Juan (crew member — positive, praised for daily updates on storm damage). Natasha (crew member — positive). Keith (crew member — positive). Chris (crew member — positive). Mike S (crew member — positive).
The review record shows a well-staffed operation that communicates consistently on water and storm damage jobs. Ask for Andy or Stephen if your project involves demolition and drying. Since no reviewers mention mold work specifically, ask the franchise directly about their mold remediation crew's experience and how many mold projects they have completed in the last year.
Keep in mind
- SERVPRO of Bellevue does not do independent mold testing. You will need to hire a separate testing company to confirm mold presence and verify clearance after remediation.
- This is a franchise operation. The website content and mold remediation process descriptions are largely standardized SERVPRO brand templates, so the actual crew experience and equipment on your specific job may differ from what the website implies.
- Nearly all 20 Google reviews reference water damage or storm work, not mold remediation. There is no review-level evidence of mold-specific project outcomes.