Provider profile

Serviclean Inc

Woodbridge, VA / 5 rating / 138 reviews / Water damage restoration service

SI

Provider snapshot

What this listing says

Woodbridge and Northern Virginia homeowners who need mold remediation handled alongside water or sewage damage by a family-owned restoration company with IICRC-trained technicians.

In-house testingWater + mold combinedCrawl space cleanupTrauma scene restoration
Base location Woodbridge, VA
Provider type Restoration company
Public reviews 5 from 138 reviews

Best for

  • Homeowners in Woodbridge, Dale City, Lake Ridge, or Manassas dealing with mold after a water leak or basement flood
  • Buyers who want one company to handle water extraction, drying, and mold removal in a single engagement
  • Homeowners whose insurance company referred them and who need a company experienced in insurer documentation and coordination
  • Property owners with crawl space or attic mold who want a restoration company rather than a testing-only firm
  • Sellers or realtors who need fast mold remediation to close a real estate transaction on schedule

About this company

ServiClean Inc is a family-owned restoration company based in Woodbridge, Virginia, operating since 2007. Mold remediation is one piece of a broader operation that includes water damage restoration, fire and smoke cleanup, sewage damage, and trauma scene work. Their website claims IICRC-trained technicians and supervisors with 30-plus years of field experience. Insurance companies refer clients to them directly, and multiple reviewers confirm this.

The mold page describes thermal imaging for moisture detection and containment during removal. They charge a fee for mold inspections that includes a written report and a remediation estimate based on IICRC standards. Their website also lists crawl space and attic mold cleanup as a distinct service. They run a separate cleaning division handling carpet, upholstery, tile, air ducts, and post-construction cleanup.

The company holds a BBB A+ rating and an EPA Lead Safe firm designation. An Allstate agent (Joseph Negron Giguere) wrote that he has referred customers to ServiClean for over ten years with only positive feedback. The website advertises 45-minute emergency response for most locations and same-day mold service.

A 5.0-star rating across 138 Google reviews is rare for any restoration company. No reviewer in the last 18 months left fewer than 4 stars. Multiple reviews come from Local Guides and repeat customers, and one reviewer (R.M. K.) hired them twice for separate floods, praising the work both times.

Services

Mold remediationmold removalmold inspectionwater damage restorationwater extractionsewage damage cleanupstorm and flood damage mitigationfire damage restorationsmoke and soot cleanuptrauma and crime scene cleanupcarpet cleaningupholstery cleaning

Service area

Headquartered in Woodbridge, Virginia. Lists 38 cities across Northern Virginia including Dale City, Lake Ridge, Dumfries, Manassas, Haymarket, Gainesville, Lorton, Springfield, Fairfax, Arlington, Alexandria, Falls Church, Reston, Herndon, Ashburn, Leesburg, Sterling, Stafford, and Fredericksburg. The claimed area stretches roughly 60 miles from Fredericksburg to Great Falls, which is broad for a single-location company.

Review consensus

What reviewers praise

Carlos appears in more reviews than any other employee, praised for hands-on project management, clear explanations of the remediation process, and fast estimate turnarounds. Lillian and Blanca handle the office and scheduling; reviewers repeatedly cite their communication and follow-through. Alfredo drew praise as an estimator who detected additional moisture issues beyond the original scope (Jason Fong review). Jaime was praised for responsive repairs and taking extra time answering questions (Nate Shapiro). Brian drew praise for crew leadership and communication (Ike Idan-Biney, k ha). Speed is the most common theme: same-day response, arrival within an hour, and equipment pickup on schedule. Multiple reviewers hired them after insurance company referrals. Several reviewers compared quotes from multiple companies and chose ServiClean on responsiveness and pricing.

What low reviews reveal

0 found across 138 total reviews at 5.0★. No 1-star or negative reviews appear in the last 18 months. Across all 138 reviews at 5.0 stars, the scraped data contains zero reviews at 3 stars or below within the recency window.

Pattern worth noting

The absence of any recent negative reviews across 138 total is unusual for a restoration company. This could reflect genuinely strong operations, or it could reflect active review management. Several reviewers mention being referred by insurance adjusters, which filters out price-sensitive customers who generate the most complaints at other companies. The company also appears to be a tight family operation (Carlos and his son Carlos are both named in Jim Imel's review), which may contribute to consistent service quality.

Named staff

Carlos (project manager/estimator — praised repeatedly across many reviews). Lillian/Lilian (office staff — praised for scheduling, communication, follow-through). Blanca/Bianca (office staff — praised for phone manner and guidance). Alfredo (estimator — praised for thoroughness and detecting hidden moisture). Steve (technician — praised alongside Carlos for mold remediation). Jayden (technician — praised for work quality). Brian (crew lead — praised for communication and on-time delivery). Jorge (technician — praised alongside Brian for carpet cleaning). Jaime/Jamie (technician — praised for responsiveness and detailed explanations).

Bottom line

With 138 reviews and a 5.0-star average, ServiClean has an unusually clean track record. Ask for Carlos by name if your job involves mold remediation; he appears in more positive reviews than anyone else. Get a separate mold test from an independent lab if you want to remove the conflict of interest from their inspect-and-remediate model.

Keep in mind

  • ServiClean does both mold testing and mold remediation. This creates a conflict of interest: the same company deciding you have a problem is the one billing to fix it. Consider getting an independent test before or after their work.
  • They list 38 cities across Northern Virginia, from Woodbridge to Leesburg to Fredericksburg. That is a very wide radius. Confirm their actual response time for your location before booking.
  • Mold inspections carry a fee. Water damage and fire inspections during business hours are listed as free. Ask upfront which type of inspection applies to your situation and what it costs.
  • Their primary identity is water damage restoration, not mold-only work. If you need standalone mold testing without remediation, a dedicated testing firm may be a more focused option.