Provider profile
Feet Up Carpet Cleaning Oakton
Provider snapshot
What this listing says
Oakton homeowners who need mold testing or water damage cleanup from a local carpet cleaning company with 24/7 emergency response and a 4.9-star Google rating.
Best for
- Oakton-area homeowners who discover mold after a water leak or pipe burst and want a single company to handle extraction, drying, and remediation.
- Buyers who already need carpet or upholstery cleaning and want to add a mold test to the same service visit.
- Residential customers in the DC metro area who need weekend or after-hours water damage response.
About this company
Feet Up Carpet Cleaning Oakton is a carpet and upholstery cleaning company based on Chain Bridge Rd in Oakton, VA that also handles mold testing, mold remediation, and water damage restoration. Their primary business is residential and commercial carpet cleaning, with mold and water services as an added line.
On the mold side, they say they send samples to an independent laboratory for analysis rather than interpreting results in-house. Their remediation process includes a post-work clearance testing step. For water emergencies, they advertise 24/7 availability and partner with Flood Damage Pro for large-scale jobs. Nothing on the website points to unusual equipment or methods beyond what most restoration companies offer.
Services
Service area
Headquartered at a dispatch point on Chain Bridge Rd in Oakton, VA 22124. They reference serving Oakton and the DC metropolitan area. Water damage emergency service is advertised as available across the DC metro region.
Review consensus
Reviewers consistently mention individual technicians by name. Walfred appears in multiple reviews for being punctual, knowledgeable, and meticulous. Edgar gets singled out for couch and upholstery work. Dan earned a direct recommendation from a reviewer who cleaned basement carpet and stairs. Joseph drew praise for rug cleaning and not leaving until the customer was satisfied. Mr. Cunningham was highlighted for steam cleaning quality. Across the board, reviewers note friendliness, on-time arrivals, and good communication from the office.
0 found across 52 total reviews at 4.9★. No complaints surfaced in the recent window. With 52 reviews at 4.9 stars and zero negative reviews in the last 18 months, there is no complaint data to analyze.
Nearly half the reviews have no text, which is common for small local service companies. The text reviews that do exist tend to name specific technicians and describe specific jobs (couch cleaning, basement carpet, rug pickup), suggesting real customers rather than bulk-posted fakes. Repeat customer Ryan Smith noted this was his second time using the company.
Walfred (technician — praised in multiple reviews for punctuality, knowledge, and quality). Dan (technician — praised for basement carpet cleaning, recommended by name). Edgar (technician — praised for upholstery cleaning in multiple reviews). Joseph (technician — praised for rug cleaning and attention to detail). Mr. Cunningham (technician — praised for steam cleaning skill and efficiency). Mr. Gonzales (technician — praised for carpet cleaning and stain removal). Elmer (technician — praised for removing heavy pet stains from carpet).
The review record is clean, but it is almost entirely about carpet and upholstery cleaning, not mold work. If you hire them for mold remediation, ask for references from past mold-specific jobs. Request Walfred or Dan if you want a technician with a documented track record in the reviews.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you whether you have a mold problem also profits from fixing it. Ask whether they will accept a third-party test result, or get your own independent test before agreeing to remediation work.
- This is primarily a carpet cleaning operation. Mold and water damage services are a secondary line, and the website does not detail specific remediation credentials or equipment beyond general claims.
- They partner with outside firms for some services (Flood Damage Pro for water damage, Dustless Duct for air duct cleaning, Hardwood Revival for floors). Confirm who will actually show up to do the mold work.