Provider profile
Acclaimed Water Damage and Restoration
Provider snapshot
What this listing says
Northern Virginia homeowners dealing with water damage who want a family-owned company that handles insurance claims directly and bills your carrier with no out-of-pocket surprises.
Best for
- Northern Virginia homeowners with water damage who want the company to handle their insurance claim from start to finish.
- Homeowners needing carpet stretching or cleaning alongside water or mold work, since Acclaimed handles both under one roof.
- After-hours emergencies where you need someone to answer the phone at night and arrive within the hour.
About this company
Acclaimed Water Damage and Restoration is a family-owned restoration company serving Northern Virginia since 1977. Their primary pitch is insurance advocacy: they call your carrier, file the claim, and bill the insurer directly, positioning themselves as working for the homeowner rather than the insurance company. They claim a 60-minute response time and operate 24/7.
Their mold remediation page describes HEPA air scrubbers, HEPA vacuuming, antimicrobial treatments, and dehumidification. They also offer free mold inspections, carpet stretching and cleaning, and reconstruction after water damage. The carpet stretching service is unusual for a restoration company and shows up frequently in reviews. They use moisture meters and thermal cameras for damage assessment.
Services
Service area
Headquartered in Northern Virginia, serving the greater NOVA region. They list over 35 cities including Alexandria, Arlington, Fairfax, Falls Church, Reston, McLean, Tysons, Vienna, Ashburn, Leesburg, Manassas, Woodbridge, Stafford, Culpeper, and Warrenton. The outer edges of that list (Culpeper, Warrenton, Stafford) stretch 40-plus miles from the Fairfax County core.
Review consensus
Mike (referred to as Mike Robinson in one review, Michael in others) is named in at least eight reviews for fast response, carpet work, and water damage cleanup. Reviewers consistently mention same-day or within-the-hour arrival. Shon and Shawn are named alongside Mike for carpet stretching and flood response. Several reviewers highlight fair pricing and clear communication throughout the drying process. Gershon Price described a full sewage backup handled from cleanup through new sewage line installation and flooring within a week and a half.
0 found across 22 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. With only 22 total reviews, this is a small sample. The perfect 5.0 rating reflects a company that either delivers consistently or has a very small review footprint that hasn't yet captured a dissatisfied customer.
Twenty-two reviews over roughly four years is a low volume. Many reviewers mention carpet cleaning or stretching rather than mold or water damage, suggesting the carpet side of the business may drive more volume than the restoration side. The perfect 5.0 with this sample size is less statistically meaningful than a 4.8 with 200 reviews.
Mike Robinson (owner/lead technician — praised across multiple reviews for fast response, carpet stretching, water damage restoration, and communication). Shon (field technician — praised for carpet stretching and cleaning alongside Mike). Shawn (field technician — praised for flood response and prompt work alongside Mike).
Ask for Mike by name. He shows up in the majority of reviews and appears to be the owner-operator running jobs personally. With only 22 reviews and a perfect score, you are likely getting a small crew led by Mike himself. Confirm your specific service needs and timeline before booking, especially if your job involves mold remediation rather than water damage or carpet work.
Keep in mind
- Acclaimed offers both free mold inspections and mold remediation. A company that inspects and then sells the fix has a financial incentive to find problems. Consider getting an independent mold test before committing to remediation.
- They claim to serve over 35 cities across Northern Virginia, from Alexandria to Culpeper to Warrenton. That is a wide geographic footprint for a small family operation. Confirm travel fees and response times for locations far from the Fairfax County core.
- The website uses aggressive language about competitors leaving toxic mold behind and insurance companies turning you down. The insurance advocacy may be genuine, but ask exactly what happens if your claim is denied.