Provider profile

Catamount Restoration Services LLC

Manchester Center, VT / 4.3 rating / 15 reviews / Water damage restoration service

CR

Provider snapshot

What this listing says

Southern Vermont homeowners dealing with water damage or mold who want one company to handle cleanup, remediation, and the rebuild — Catamount does all three from their Manchester Center base.

Mold + water restorationInsurance claim processingIn-house remodelingDumpster rental
Base location Manchester Center, VT
Provider type Restoration company
Public reviews 4.3 from 15 reviews

Best for

  • Southern Vermont homeowners who need mold removal and want the same company to handle the rebuild afterward.
  • Water damage situations where you want a company that processes insurance claims and does the build-back.

About this company

Catamount Restoration Services is a multi-trade restoration company based in Manchester Center, Vermont. They handle mold inspection, mold removal, water damage cleanup, fire restoration, and then do the rebuild and remodeling work in-house. That full-cycle model — from emergency pump-out to finished bathroom — is their main differentiator in southern Vermont.

On the mold side, they charge a $200 inspection fee that gets applied toward remediation if you hire them for the cleanup. Their website states they are IICRC trained in mold removal and use HEPA vacuums and air scrubbers during remediation. They also install dehumidification systems to address ongoing moisture. For water damage, they handle structural drying, burst pipes, flooded basements, and work directly with insurance companies on claims.

They also offer bathroom and kitchen remodeling, electrical and plumbing repairs, carpet cleaning, and dumpster rental. The remodeling work shows up in reviews — multiple customers hired them for mold or water damage and then had Catamount handle the reconstruction.

Services

Mold inspectionmold removalwater damage restorationflood water cleanupstructural dryingfire restorationbathroom remodelingkitchen remodelinghome repairselectrical repairplumbing repaircarpet cleaning

Service area

Based in Manchester Center, Vermont. Serves towns across southern Vermont including Bennington, Rutland, Brattleboro, Ludlow, Killington, Woodstock, Springfield, and Windsor. Their website lists 40+ towns under the banner of "Greater Southern Vermont" — a large territory, so response times may vary by location.

Review consensus

What reviewers praise

Ryan gets named for strong communication and quality mold work. Charles (also called Chuck) appears in multiple reviews as knowledgeable and honest, with one reviewer specifically noting he gave straightforward advice on a moisture issue without pushing services. Craig is mentioned alongside Charles and Ryan for responsive water leak work. Multiple reviewers highlight the company's speed — showing up quickly and completing jobs fast. The remodeling and build-back work also draws praise, including a Trex deck project noted for craftsmanship.

What low reviews reveal

0 found across 15 total reviews at 4.3★. No 1-star reviews exist among 15 total reviews at 4.3 stars. The rating sits below 4.5, but there are no recent negative reviews to analyze. The gap between 4.3 stars and the absence of visible complaints likely reflects a few older moderate-rated reviews that fall outside the 18-month recency window.

Pattern worth noting

The review pattern reflects a company that does bundled work — customers come in for mold or water damage and stay for the remodel. Several positive reviews mention multiple services (water leak repair plus mold removal plus ceiling rebuild, or mold cleanup plus basement renovation). This creates loyalty but also makes it harder to evaluate their mold-specific competence separately from their general contracting skills.

Named staff

Ryan (technician/project manager — praised for communication and quality mold work). Charles/Chuck (owner — praised across multiple reviews as knowledgeable, honest, and caring). Craig (crew member — praised for responsiveness on water leak repair).

Bottom line

With no recent negative reviews and consistent praise for responsiveness and bundled service, Catamount looks solid for southern Vermont homeowners who want one company to handle everything. Ask for Ryan if your project involves mold. Get an independent mold inspection before committing to their remediation work, since they do both testing and removal.

Keep in mind

  • They do both mold inspection and mold removal, which is a conflict of interest. The company that finds the mold also profits from removing it. Consider getting an independent inspection before committing to their remediation.
  • Their service area lists 40+ towns across southern Vermont, from Rutland to Brattleboro to Bennington. That is a wide territory for one company — confirm availability and response time for your specific town.
  • The $200 inspection fee is credited toward remediation only if you hire them. If you use a different remediator, that cost is not refundable.