Provider profile
Top Cleaning & Restoration
Provider snapshot
What this listing says
Northeast Kingdom and northern New Hampshire homeowners dealing with water damage or mold who want an owner-operated restoration company with 40+ years of experience and 24/7 emergency response.
Best for
- Homeowners in Vermont's Northeast Kingdom or New Hampshire's Great North Woods who need emergency water damage restoration with same-day response.
- Property owners dealing with mold after water damage who want testing and remediation handled by the same company, understanding the conflict of interest that creates.
- Landlords and Airbnb hosts needing biohazard cleanup or heavy-duty odor removal, including smoke and drug contamination.
- Commercial properties like schools and care facilities needing ongoing janitorial services combined with on-call restoration capability.
About this company
Top Cleaning & Restoration is a family-owned restoration and cleaning company based in Lyndonville, Vermont, serving the Northeast Kingdom and northern New Hampshire. They handle water damage, fire damage, mold remediation, biohazard cleanup, and a wide range of cleaning services including carpet, air duct, dryer vent, and janitorial work. Owner Daren runs the business alongside Jenny, and the company claims over 40 years of experience in the industry.
What stands out is the breadth of services under one roof. They do mold testing and mold remediation, water extraction and drying, fire and smoke cleanup, biohazard work, and even odor removal from vehicles. Their mold page describes doing a mold test first, then determining a treatment plan based on results. They display an IICRC logo on their website. They also offer pack out services and financing, which is uncommon for a company this size in a rural market.
The company is locally owned and operates across both Vermont and New Hampshire, listing service areas from St. Johnsbury and Lyndonville to Montpelier, Barre, Newport, Littleton, Lancaster, and Woodsville. Multiple reviewers mention Daren and Jenny by name as owners who stay involved in jobs.
At 4.9 stars across 88 Google reviews with zero negative reviews in the last 18 months, this is an unusually strong rating. The volume is notable for a company in a rural area, and the consistency of praise around response time and communication suggests an operation that follows through on its promises.
Services
Service area
Based in Lyndonville, Vermont. Serves Vermont's Northeast Kingdom including St. Johnsbury, Newport, Derby, Danville, Barre, and Montpelier. Also covers northern New Hampshire towns including Littleton, Lancaster, Wells River, and Woodsville. Claims coverage across both states, though the core service area appears concentrated in Caledonia and Essex counties in Vermont and Grafton and Coos counties in New Hampshire.
Review consensus
Fast response time is the dominant theme. Multiple reviewers describe same-day or within-the-hour arrival for water emergencies. Martin is praised as a GM who makes himself available for questions. Elijah is named as a project lead on water damage jobs and gets individual praise for his work. Isaac appears in multiple reviews for carpet cleaning and mold remediation, with reviewers noting his hands-on approach. Jenny is praised for communication, scheduling, and walking customers through the process. Daren is recognized as the owner who stays involved on jobs. Several reviewers highlight the company's willingness to work with insurance and keep customers updated with photos during the process.
0 found across 88 total reviews at 4.9★. No recent negative reviews to analyze. The single 1-star review visible in the full review history is from 2022, with only two words: a complaint about rude workers. With no recent negatives, there are no complaint patterns to report.
This company operates in a rural area with limited competition. Several reviewers explicitly compare them favorably to the local Servpro franchise or mention that other local companies failed to return calls. The near-perfect rating likely reflects both genuine quality and the reality that in the Northeast Kingdom, there are few alternatives for emergency restoration work.
Martin (GM — positive, praised for availability and carpet cleaning work). Elijah (project lead — positive, praised for water damage restoration and hands-on treatment). Isaac (technician — positive, named in multiple reviews for carpet cleaning and mold remediation). Jenny (office/owner — positive, praised for communication, scheduling, and walking customers through processes). Daren/Darren (owner — positive, praised for involvement in jobs and responsiveness). Willem (technician — positive, praised for rug cleaning alongside Isaac). Allie (cleaning staff — positive, praised for janitorial work at a school). Leonard (technician — positive, praised for cleaning work).
If you are in the Northeast Kingdom or northern New Hampshire and need water damage or mold work, this is the dominant local option with a strong track record. Ask for Elijah or Isaac on restoration jobs. Since they do both testing and remediation, get a second opinion on any mold test results before committing to a large remediation scope.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one that gets paid to fix it. Consider getting an independent test to confirm their findings.
- Their service area spans from Montpelier to Littleton, NH. If you are on the edges of that range, confirm response times for your location before booking, especially for emergencies.
- The website is heavy on marketing language but light on specifics about equipment, work methods, or how they handle remediation. Ask detailed questions about how they will approach your particular job.
- Mold remediation and biohazard jobs require a pre-inspection fee according to their contact form. Clarify what that fee covers and whether it applies toward the final cost.