Provider profile
4Sure Mold Removal
Provider snapshot
What this listing says
Spanish Fork and south Utah County homeowners who want a single restoration crew handling extraction through reconstruction under one project file, with daily psychrometric documentation their adjuster can read directly.
Best for
- Homeowners in Spanish Fork, Springville, Salem, Payson, or Mapleton who need emergency water extraction with under-60-minute arrival.
- Buyers who want one crew from water extraction through drywall and flooring rebuild, avoiding the handoff to a second contractor.
- Homeowners filing insurance claims who need Xactimate-formatted documentation and direct carrier billing without paying out of pocket first.
- Properties with hardwood floors at risk after a water event — they carry Mat-Force tented drying panels designed to save plank in place.
- Commercial and multi-family property managers who need COI compliance and coordinated tenant communication during restoration.
About this company
4Sure Mold Removal is a Spanish Fork-based restoration company owned by Sean Jacques, operating from 1330 S 1400 E. Their primary identity is water damage restoration, not mold — mold remediation and testing are secondary services under the same roof. They hold a Utah Contractor License (#961339-4102) alongside IICRC Firm Certification (#923321-2371), which means they handle extraction, structural drying, mold work, and the drywall-flooring-paint rebuild without subcontracting. That single-crew model is uncommon among Utah County restoration outfits.
The equipment list on their website is specific enough to take seriously: Phoenix 200 MAX LGR dehumidifiers (130 PPD), Predator 750 HEPA air scrubbers, Injectidry positive-pressure manifolds for wall cavities, Mat-Force tented panels for saving hardwood floors in place, FLIR E8-XT thermal cameras, and Odorox hydroxyl generators for smoke odor. They document every job with daily psychrometric logs and moisture readings, and submit Xactimate-formatted estimates directly to carriers. The documentation emphasis is unusual — most small restoration companies treat paperwork as an afterthought.
Sean Jacques is a Utah County native who built the company around a documentation-first premise. The team includes technicians with WRT, ASD, AMRT, and FSRT certifications. Tyler Bennett handles insurance coordination. The company claims over 10 years of hands-on experience and serves residential and commercial clients across Spanish Fork, Springville, Salem, Payson, and Mapleton.
36 Google reviews at a perfect 5.0 stars is a strong signal, though the total count is still low. No reviewer is a Google Local Guide, and many are single-review accounts. The rating is real but the review base is thin enough that a few future complaints could shift the picture meaningfully.
Services
Service area
Headquartered in Spanish Fork, UT at 1330 S 1400 E. Primary 24/7 emergency coverage with under-60-minute response in Spanish Fork, Springville, Salem, Payson, and Mapleton. Limited service available case-by-case in Provo, Lehi, Genola, Elk Ridge, and Woodland Hills with 75-90 minute response times.
Review consensus
Fast response time is the dominant theme — multiple reviewers mention same-day arrival, late-night answers, and quick dispatch. Mike is praised for water damage restoration and making a stressful situation manageable. Jim appears in three reviews: sewage backup cleanup near Sutro, drywall repair with moisture reporting, and a sewage backup with full sanitation. Paul is mentioned for handling an HVAC ceiling leak without unnecessary demolition and for flood damage restoration that saved carpets and furniture. Several reviewers mention insurance coordination as a standout, and two specifically call out the documentation and moisture reports they received.
0 found across 36 total reviews at 5.0★. (0 found across 36 total reviews at 5.0★) No negative reviews exist in the last 18 months. This is uncommon for any service company and could reflect a genuinely small, careful operation — or a review profile that has not yet accumulated enough volume for complaints to surface.
The review profile has a notable credibility gap. Of 36 reviewers, none are Google Local Guides, and most have only 1-2 reviews on their accounts. Several reviews read as genuine (naming specific neighborhoods like Shelly Acres, Lake Shore, Mellor, and Sutro, and describing specific scenarios like washing machine hose failures and HVAC ceiling leaks), but the absence of any critical feedback across 36 reviews is statistically unusual. One review mentions a furnace installation in Redwood, which is unrelated to restoration work — suggesting the company may take on HVAC-adjacent jobs not listed on the website.
Mike (water damage restoration crew lead — positive). Jim (sewage cleanup, drywall repair, sewage backup — positive across three reviews). Paul (HVAC leak response, flood damage restoration — positive across two reviews). Tyler Bennett (insurance coordination project manager — mentioned on website, not in reviews). Sean Jacques (owner — mentioned on website, not in reviews).
If you are in Spanish Fork or south Utah County and need water damage restoration with strong documentation, 4Sure is worth calling. Ask for the daily psychrometric logs and moisture reports before signing — that documentation discipline is their real differentiator. Request a separate mold test from an independent company if mold remediation is part of the scope.
Keep in mind
- They do both mold testing and mold remediation, which creates a conflict of interest. Their FAQs acknowledge this and recommend independent inspection, but you should still consider getting a separate mold test from a company that does not also sell remediation.
- All 36 reviews are 5-star with zero negatives. No Google Local Guides appear among the reviewers, and many accounts have only one review. The rating looks genuine but the review base is unusually uniform for a restoration company.
- Their primary service area covers five south Utah County cities. They list limited service to Provo, Lehi, and other areas, but emergency response outside the core footprint takes 75-90 minutes instead of under 60.
- The website claims over 10 years of experience, but the domain and content appear relatively new. Ask Sean Jacques directly about the company's founding date and his personal work history in restoration.
- The website leans heavily on SEO content with repeated phrasing across pages. The substance is there, but some claims (like serving New York projects shown on the contact page) appear to be template artifacts from the website builder.