Provider profile
Robbins Restoration
Provider snapshot
What this listing says
Sandy-area homeowners who want an owner-operated restoration company where Lincoln Robbins personally handles the estimate, remediation, and follow-up rather than handing you off to a crew.
Best for
- Homeowners in Sandy, Draper, South Jordan, and the Salt Lake Valley dealing with water damage or mold after a leak or flood.
- Buyers who want the owner personally on-site rather than a dispatched crew from a franchise.
- Situations where you suspect mold but want an honest opinion on whether remediation is actually needed.
- Insurance-covered water losses where you want help documenting damage and filing the claim.
About this company
Robbins Restoration is a husband-and-wife operation based in Sandy, Utah. Lincoln Robbins runs the field work. Jessica Robbins manages operations. They handle water damage, mold remediation, and fire cleanup for residential properties across the Salt Lake Valley and surrounding counties.
The standout detail: multiple reviewers mention Lincoln steering them away from unnecessary work. One customer says Lincoln told him a mold issue was minor enough to fix himself. A mold testing company (Mold Detection Pros) recommends Lincoln to their customers and notes his pricing is competitive. The website describes a five-step mold process using containment, HEPA filtration, and antimicrobial treatment, and the company displays an IICRC logo.
This is a young company. The website launched in 2025 on Squarespace, and all 41 Google reviews date from mid-2025 onward. Lincoln and Jessica position the business as the alternative to large national chains, emphasizing that you deal directly with the owners rather than a rotating crew.
4.9 stars across 41 reviews is strong, though the review count is still modest. Nearly every review names Lincoln by name and mentions fast response, fair pricing, or both. The volume is not large enough to reveal how the company handles complex or contentious jobs.
Services
Service area
Robbins Restoration is based in Sandy, Utah. They claim coverage across six counties: Salt Lake County (Sandy, Draper, South Jordan, West Jordan, Murray, Midvale, Salt Lake City, and surrounding cities), Utah County (Provo, Orem, Lehi), Davis County (Layton, Bountiful, Kaysville), Weber County (Ogden), Tooele County, and Summit County (Park City). That is an ambitious footprint for a small owner-operated company. At least one review confirms work in Bountiful (Davis County).
Review consensus
Lincoln is named in the majority of reviews. Customers consistently highlight three things: fast response (multiple reviewers say he arrived within an hour), transparent pricing (several mention getting lower quotes than competitors or being told work was unnecessary), and clear communication throughout the job. Reviewers describe both water damage and mold jobs. A condo complex reviewer in Bountiful praised the crew for arriving early and staying late. Mold Detection Pros, a separate testing company, recommends Lincoln to their customers and calls his pricing competitive and fair.
1 found across 41 total reviews at 4.9★. The single 1-star review has no text. The reviewer (Khagendra Khatri) has zero other Google reviews and no Local Guide status. The owner responded stating they have no record of this person as a customer and are disputing the review.
The review timeline is compressed. All 41 reviews landed between July 2025 and May 2026. Several clusters appear on the same date (March 30-31 has four 5-star reviews). This could reflect a young business growing quickly, or it could reflect review solicitation. None of the reviews show signs of being fake (most have review histories and specific details), but the concentration is worth noting. The owner responds to negatives with specifics rather than templates, though with only one negative to judge from, there is limited data on complaint handling.
Lincoln Robbins (owner, field work — praised in the majority of reviews for responsiveness, honesty, fair pricing, and hands-on involvement).
If you want to deal directly with the business owner on a residential water or mold job in the Salt Lake Valley, Lincoln has strong early reviews. Ask for a separate mold test before agreeing to remediation, and confirm crew availability if your job requires more than a one-person operation.
Keep in mind
- Robbins Restoration does both mold testing and mold remediation. That means the same company telling you that you have a problem is also the one billing you to fix it. Ask for a third-party test or get a second opinion on scope before signing a remediation contract.
- The service area spans six counties from Ogden to Provo, plus Tooele and Park City. For a two-person family operation, that is a wide geographic claim. Confirm response time and availability for jobs outside Salt Lake County.
- All 41 reviews appeared within roughly one year. The company has no long track record you can verify, and you will not find reviews describing how they handle callbacks, warranty claims, or jobs that go sideways.
- A reviewer with the last name Robbins left a 5-star review. The website mentions no other employees by name besides Lincoln and Jessica, so the crew size and staffing for larger jobs is unclear.