Provider profile
Utah Disaster Kleenup
Provider snapshot
What this listing says
Park City and Summit County property owners dealing with water damage, mold, or freeze-thaw emergencies in mountain homes and vacation rentals, backed by a 50-year Utah operation with a dedicated local office.
Best for
- Park City and Summit County homeowners facing water damage or mold after burst pipes, ice dams, or snowmelt intrusion.
- Vacation rental and second-home owners who need a restoration company that will manage the project when they are not on-site.
- Property owners who need both mold and asbestos handled by one contractor, since UDK offers both environmental services.
About this company
Utah Disaster Kleenup is a restoration company with a dedicated office in Park City, Utah, at 4554 N Forestdale Dr. The Park City location is one of four Utah offices (along with Draper, Layton, and Hurricane) run under the UDK brand, which has operated statewide since 1974. UDK is part of the American Restoration family of brands. The primary Google category is water damage restoration, but mold remediation and asbestos removal fall under their environmental services division.
The mold page describes a five-step process: assessment, containment, air filtration using negative pressure, removal of affected materials (drywall, carpet, ceiling tiles), and repair. The website references IICRC credentials and EPA standards for mold removal. They also mention antimicrobial treatment during flood restoration and dehumidification with industrial air movers. The company offers CE classes for industry practitioners, which is unusual for a restoration company and signals a training-oriented culture.
UDK has operated for over 50 years and employs 75+ team members statewide. The Park City office is managed by Mike McAffee (General Manager). The company sponsors the Utah Firefighter Chili Cookoff and holds a BBB A+ rating. They specifically mention serving vacation homes and rental properties when owners are not on-site, which matters in a resort market like Park City.
Services
Service area
Utah Disaster Kleenup's Park City office is at 4554 N Forestdale Dr, Suite A6, Park City, UT 84098. The company lists Park City, Heber City, Midway, Kamas, Coalville, Oakley, Francis, Summit Park, Kimball Junction, Snyderville, Henefer, and Woodland as service areas near this office. Properties closer to the Wasatch Front may be better served by the Draper or Layton offices.
Review consensus
James is the most frequently named employee across the Park City reviews. Anne Cameron described him managing a mold cleanup with quick turnaround. Matt Villalobos called UDK his go-to water mitigation company and recommended James by name across two separate reviews spanning multiple years, noting James communicates throughout the process and follows through on insurance coordination. D Rolley praised James for showing up on time, handling the insurance company, and coordinating with preferred contractors. Nathan was praised by Jane Herbert for his assessment work, and by Becky Wilde alongside James. Renato drew specific praise from Teresa Phillips for attention to detail on a new-build water exposure job and from Don Olsen alongside Tanka for fast, clean work. Andrew was named by Jane Herbert for proactive communication during traffic delays and by Lisa Pressgrove for demo work. Javier and Russell were praised by Lisa Pressgrove as part of the cleanup crew. Reviewers consistently highlight fast response times, clear communication, and willingness to work with insurance companies.
0 found across 26 total reviews at 5.0★. No negative reviews found in the last 18 months (0 found across 26 total reviews at 5.0 stars).
The review profile is heavily weighted toward water damage emergencies rather than standalone mold work. Only two reviews specifically mention mold -- Christi Gallon's roof-leak mold cleanup and Anne Cameron's mold remediation project. Most praise centers on fast emergency response to flooding and burst pipes. The Park City market skews toward vacation and second homes, and reviewer Michael LeClerc confirms UDK serves rental property companies. The perfect 5.0 rating with zero negatives across 26 reviews is unusual -- it leaves no data on how the company handles complaints or difficult situations.
James (project manager/estimator -- positive across 5+ reviews, named by Matt Villalobos, D Rolley, Anne Cameron, Becky Wilde, Lisa Pressgrove). Nathan (estimator/assessor -- positive, named by Jane Herbert, Becky Wilde). Renato (technician -- positive, named by Teresa Phillips, Don Olsen). Andrew (demo technician -- positive, named by Jane Herbert, Lisa Pressgrove). Tanka (technician -- positive, named by Don Olsen). Javier (cleanup crew -- positive, named by Lisa Pressgrove). Russell (cleanup crew -- positive, named by Lisa Pressgrove). Conner (technician -- positive, named by Jane Herbert).
Ask for James if your project involves mold or water damage in Park City -- he has the strongest track record in the reviews. Get a written scope of work that separates the testing and remediation phases, and ask whether UDK will bring in an independent inspector for clearance testing. The 5.0 rating is encouraging but built on just 26 reviews, so confirm timelines and insurance coordination details in writing before work begins.
Keep in mind
- UDK does both mold testing and mold remediation. That creates a conflict of interest -- the same company diagnosing the problem is the one billing for the fix. Ask whether they use an independent third-party inspector for pre- and post-remediation testing.
- The Park City office is one of four statewide locations. Your project manager and crew may be shared across offices during busy periods, especially during spring snowmelt season when water damage calls spike.
- With 26 total reviews, this is a thin track record for a company that has been around since 1974. The broader UDK operation likely has reviews spread across its other office locations.