Provider profile
Structured Restoration LLC
Provider snapshot
What this listing says
Salt Lake-area homeowners dealing with water damage that has led to mold, who want a single restoration company with 24/7 response and insurance claims help.
Best for
- Salt Lake County and Davis County homeowners with water damage that needs same-day emergency response.
- Homeowners whose water leak has turned into a mold problem and who want one company to handle both mitigation and remediation.
- Property owners who need help navigating insurance claims for water or fire damage — the team walks clients through the process step by step.
- Real estate agents or property managers who need fast turnaround on water or mold issues before a sale or tenant move-in.
About this company
Structured Restoration is a locally owned restoration company based in North Salt Lake, Utah, serving the greater Salt Lake area and surrounding counties. Owner Josh Cavalier runs a team that handles water damage, mold removal, fire damage, and odor remediation. Their primary business is water damage — the mold work typically follows a water event rather than standing alone.
The company offers mold inspection, testing, and remediation under one roof. They follow IICRC guidelines for mitigation work and use moisture detection equipment during water damage assessments. They also offer reconstruction after mitigation, meaning they can take a job from initial water extraction through rebuild. Free on-site evaluations and insurance claims assistance are standard.
Josh Cavalier is the face of the operation and shows up in reviews personally handling walkthroughs, final-day inspections, and insurance adjuster meetings. The company appears to have grown its team significantly, with field technicians like Branson, Tiago, Cody, and Austin frequently mentioned by name. The office side is handled by staff including Melissa and Allie.
A 5.0 rating across 91 Google reviews is genuinely rare for a restoration company. Most companies in this space accumulate at least a few complaints about pricing, timelines, or communication gaps. Whether this reflects exceptional service or a young company that has not yet hit scale-related friction is worth considering.
Services
Service area
Headquartered in North Salt Lake, Utah. Serves Davis County, Salt Lake County, Weber County, Tooele County, Utah County, Summit County, and Park City. At least one reviewer reported service 100 miles from the company's base, suggesting they will travel for larger jobs.
Review consensus
Reviewers consistently highlight fast response times — several mention same-day arrival, and one reviewer 100 miles away got a response within hours. Josh Cavalier (owner) is the most frequently named, praised for personal involvement, honest communication, and showing up for insurance adjuster meetings. Branson draws the most field-level praise as team lead, noted for being meticulous in assessments, patient in explanations, and accountable on tough projects. Tiago and Cody are regularly mentioned as efficient field technicians. Melissa is praised for scheduling coordination, and Allie for office communication. Multiple reviewers highlight insurance claims assistance as a standout — the team walks clients through the process and provides documentation binders.
0 found across 91 total reviews at 5.0★. No negative reviews found in the last 18 months. With 91 total reviews at a 5.0 rating, there are zero 1-star, 2-star, or 3-star reviews in the recent window. This means there is no complaint data to analyze. While that is a positive signal, buyers should note that a perfect record across this many reviews is unusual in the restoration industry.
The review volume spiked notably in late 2024 and into 2025-2026, suggesting rapid growth. Many reviews come in clusters on the same dates (e.g., multiple 5-star reviews on December 17, 2024, and May 1, 2026), which could reflect batch requests to satisfied customers or coordinated review solicitation. This does not mean the reviews are inauthentic, but the pattern is worth noting. Several reviewers mention being referred by insurance companies or other contractors (State Farm, handyman companies, duct cleaning services), indicating the company has built a referral network in the trades.
Josh Cavalier (owner — praised for personal involvement, honest communication, and attending insurance adjuster meetings). Branson/Bronson Davis (team lead — praised across many reviews for thoroughness, patience, and accountability). Tiago/Tigou Soares Cardoso (technician — praised for efficiency). Cody (technician — praised for hard work). Austin (technician — praised for being calm, personable, and hardworking). Melissa (office/scheduling — praised for coordination and starting processes quickly). Allie (office — praised for communication). John (technician — praised for field knowledge). Lorenzo (project manager — praised for prompt equipment deployment). Ashley (office — praised for coordinating jobs). Brayden (technician — praised for quick response). Hunter (technician — praised for immediate help). Niel (technician — praised for hard work). Ke, Edwardo, Cade, Joseph, Scott, Jeremiah (technicians — mentioned positively in team context).
If you are in the greater Salt Lake area and have water damage that may involve mold, Structured Restoration is worth calling. Ask for Josh or Branson by name — they are the most frequently praised. Since they handle both testing and remediation, get an independent mold test if the scope of mold work feels uncertain.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a mold problem is also the one billing you to fix it. Consider getting an independent mold test before committing to their remediation work.
- Mold remediation is not their primary business — water damage restoration is. If you have a standalone mold issue unrelated to water damage, ask how many mold-only jobs they handle per month.
- Their service area spans seven counties, from Weber to Utah County and out to Tooele. If you are on the edges of that range, confirm response times before an emergency hits.
- The website has placeholder text in the mold services section ('Your content goes here'), which suggests the mold-specific pages get less attention than their water damage content. Ask detailed questions about their mold process before booking.