Provider profile

Utah Disaster Kleenup

Layton, UT / 4.4 rating / 77 reviews / Water damage restoration service

UD

Provider snapshot

What this listing says

Davis County homeowners dealing with water emergencies or post-flood mold who want a restoration company with 50+ years in Utah and 24/7 dispatch from a local Layton office.

24/7 emergency responseFull rebuild after mitigationAsbestos removalInsurance claim handling
Base location Layton, UT
Provider type Restoration company
Public reviews 4.4 from 77 reviews

Best for

  • Layton, Kaysville, Clearfield, and Davis County homeowners who need same-day water extraction after a flood or pipe burst.
  • Property owners facing mold after water damage who want one company to handle extraction, remediation, and full rebuild under a single project manager.
  • Commercial property managers in northern Utah who need 24/7 emergency response with insurance claim coordination.
  • Homeowners dealing with fire or storm damage who want a single contractor from board-up through reconstruction.
  • Anyone needing asbestos removal bundled with other restoration work in the Davis County to Ogden corridor.

About this company

Utah Disaster Kleenup (UDK) is a full-service restoration company headquartered in Layton, serving Davis County and surrounding areas. Mold remediation is one piece of a broader operation that covers water damage, fire damage, storm damage, asbestos removal, and contents cleaning. They have a Layton office at 905 Marshall Way and run 24/7 emergency dispatch.

Their mold process uses containment, negative pressure filtration, antimicrobial treatment, and dehumidification. They assign a project manager to each job who handles the insurance claim and stays through reconstruction. With 86+ team members across four Utah offices (Layton, Draper, Park City, Hurricane), they handle both residential and commercial properties. They also offer CE classes for industry practitioners and sponsor the Utah Firefighter Chili Cookoff.

UDK has been operating since 1974 and is part of the American Restoration family of brands. Mike McAffee serves as General Manager of the Layton branch. The company holds IICRC credentials and has received Best of State awards from 2021 through 2024.

At 4.4 stars across 77 Google reviews, UDK sits slightly below the threshold where a rating alone signals standout performance. Most of those reviews are 5-star, and the volume of named field staff appearing in positive reviews suggests consistent frontline execution even if the overall number trails competitors with higher counts.

Services

Mold remediationwater damage restorationflood damage restorationfire damage restorationstorm damage restorationsmoke and odor removalasbestos removalcontents cleaningboard-up and emergency servicesreconstruction

Service area

UDK's Layton office serves Davis County and surrounding communities including Layton, Syracuse, Kaysville, Clearfield, Farmington, Bountiful, Centerville, North Salt Lake, Clinton, Ogden, Roy, South Ogden, South Weber, and Riverdale. They also operate offices in Draper, Park City, and Hurricane for broader Utah coverage.

Review consensus

What reviewers praise

Ricky is the most frequently named technician, appearing in at least 10 positive reviews spanning flood cleanup, mold removal, and water extraction. Russell, Jayden, Christian, and Brandon also appear repeatedly. Reviewers consistently highlight fast arrival times, including multiple accounts of crews showing up within an hour or responding at 2 AM. Several reviews mention field staff explaining each step of the process and going beyond the stated scope. Two reviews are in Spanish, praising Sergio, Manuel, Landon, and Wilfredo by name. Multiple returning customers have used UDK more than once and reported consistent quality.

What low reviews reveal

1 found across 77 total reviews at 4.4★. One reviewer described a house fire restoration from June 2023 where they moved back in February 2024 but found the back deck was never sealed (still untreated as of April 2025) and the A/C had been wired incorrectly, affecting other circuits. They paid out of pocket for both fixes. The owner response acknowledged difficulty finding the project under the reviewer's name but said Chris Coombs, the Layton branch manager, would reach out.

Pattern worth noting

UDK operates at scale with 86+ employees across four branches, and most reviews name specific field technicians rather than office staff or project managers. This bottom-up praise pattern suggests that frontline crew quality is a genuine strength, not a marketing artifact. The single negative review points to a follow-through gap on reconstruction punch-list items rather than a problem with the initial emergency response. The owner response rate is 100% on recent negatives, and the response to the one complaint was personalized rather than templated, naming the branch manager who would follow up.

Named staff

Ricky (field technician — praised in 10+ reviews for flood response, mold cleanup, and water extraction). Russell (field technician — praised for flood response in multiple reviews). Jayden (field technician — praised for promptness and detail). Christian/Cristian (field technician — praised for cleanup and sanitation). Brandon (field technician — praised for flood response). Connor (field technician — praised for late-night flood response). Zach/Zack (field technician — praised for flood cleanup). Alex (field technician — praised for flood and water damage response). Manuel (field technician — praised in English and Spanish reviews). Sheryl (field staff — praised for hard work and attention to detail). Beto/Betos (field technician — praised for timeliness). Karsten/Karston (field staff — praised for organizational skills and emergency response). Elaina (cleaning staff — praised for post-restoration cleaning). Amber (cleaning staff — praised for post-restoration cleaning). Tyler (Layton field staff — praised for going the extra mile). Tairel (field technician — praised). Nathan (field staff — praised). Tayden (mitigation supervisor — praised). Debra (staff — praised). Javier (Draper staff — praised for quick response). Landon (field technician — praised in Spanish review). Wilfredo (field technician — praised in Spanish and English reviews). Sergio (field technician — praised in Spanish review). Alberto (field technician — praised for water damage work). Fabian (field technician — praised). Fernando (field technician — praised). Pat (reconstruction crew — praised for rebuild quality). Jayce/Jace (reconstruction — praised for drywall and rebuild). Keith (reconstruction crew — praised). Brent (reconstruction crew — praised). Darin (reconstruction crew — praised). Chris Coombs (Layton branch manager — named in owner response to negative review). Troy/Troy Harris (manager — praised in older reviews for quick assessment). Donna Berkeley's review (4-star) noted friendly staff but weekend scheduling gap.

Bottom line

UDK's field crews draw consistent praise by name, especially Ricky, Russell, and Jayden, and multiple reviewers describe fast emergency arrivals. The risk is on the reconstruction side: if your project involves extended rebuild work with a long punch list, confirm completion timelines and get final walkthrough commitments in writing. Ask for your assigned project manager's name upfront.

Keep in mind

  • UDK is a restoration company, not a mold testing lab. They do not perform independent mold testing. Get a separate assessment from an independent inspector before and after remediation.
  • One recent reviewer reported unfinished post-fire repair work (deck sealing, electrical rewiring) that remained incomplete more than a year after move-in. The owner response indicated difficulty locating the project initially, suggesting potential gaps in long-term follow-up on punch-list items.
  • Their service area spans from Ogden to North Salt Lake and across Davis County, but the Layton office is one of four statewide. Confirm which branch and crew will handle your job.
  • A 4-star reviewer noted that work started on a Friday and the crew did not return until Monday, leaving exposed staples on stairs over the weekend. Ask about weekend scheduling if timing matters to you.