Provider profile
Utah Disaster Kleenup
Provider snapshot
What this listing says
Hurricane and Washington County homeowners dealing with water intrusion or mold after pipe bursts and flash floods, backed by a 50-year-old restoration company with a dedicated Southern Utah branch.
Best for
- Homeowners in Hurricane, St. George, and Washington County who need mold remediation tied to water damage from pipe bursts or flooding.
- Property owners who want a single company to handle the full sequence from water extraction through mold removal to drywall and finish repairs.
- Commercial properties like hospitals and businesses that need restoration work done around ongoing operations.
- Insurance-claim situations where you want a company experienced in working directly with adjusters and documenting damage.
About this company
Utah Disaster Kleenup operates a dedicated branch in Hurricane serving Washington County and surrounding communities in Southern Utah. They're a full-service restoration company, not a mold-only outfit. Mold remediation is one line of business alongside water damage, fire damage, storm cleanup, asbestos removal, and contents cleaning. They handle both residential and commercial properties.
What stands out is the scale and longevity. UDK has been operating since 1974 and claims 75+ team members and over 2,000 projects completed annually across their four Utah offices. Their mold process follows a five-step method: assessment, containment, filtration using negative pressure, removal of affected materials, and repair. They use antimicrobial treatments during cleanup. The website references IICRC credentials and EPA standards for mold work. They also offer free consultations for non-emergency mold concerns.
UDK is part of the American Restoration family of brands, a network of local restoration businesses. The Hurricane office is led by Justin Helms as Branch Manager for Southern Utah, with Mike McAffee serving as General Manager across the company. They hold a BBB A+ rating and have won Best of Southern Utah awards.
At 4.9 stars across 89 Google reviews with zero negative reviews in the last 18 months, this is an unusually clean record. Most restoration companies at this volume have at least a handful of complaints. The reviews skew heavily toward water damage and flood work rather than mold-specific jobs, which is worth noting if mold is your primary concern.
Services
Service area
Headquartered in Hurricane, Utah (Washington County). The Hurricane office serves Hurricane, St. George, Washington, Santa Clara, Ivins, La Verkin, Toquerville, Leeds, and Virgin. UDK also operates offices in Draper, Layton, and Park City for other parts of Utah.
Review consensus
Cesar Vega is the most frequently named employee across reviews, praised for showing up at all hours, working efficiently, and being personable. Justin Helms draws consistent praise for same-day estimates, clear communication, and managing the insurance process. Jimmy Johnson is specifically recognized for drywall and finish work. Edwin gets mentioned for leak repair and mold treatment. Reviewers repeatedly highlight fast response times, often within 30 minutes to an hour of calling. Several reviews mention the team helping with furniture moving and protecting belongings, which goes beyond the core restoration scope. Multiple reviews reference hospital and commercial work, confirming they handle institutional jobs.
0 found across 89 total reviews at 4.9★. No 1-star reviews were found in the last 18 months. The only sub-5-star review with text is a 4-star rating from Jonathan Crowther (August 2024) noting fast initial action but slow follow-up. This is an isolated comment rather than a pattern.
The review volume is heavily concentrated in water damage and flood restoration. Reviewers frequently mention insurance referrals as how they found UDK, suggesting strong insurance-company relationships drive much of the business. The near-total absence of negative reviews at 89 total is unusual for a restoration company, where emotional situations and insurance disputes typically generate some friction. The two 4-star reviews have no text or only brief text, which limits what can be learned from them.
Cesar Vega (mitigation/restoration technician — highly praised, most frequently named across reviews). Justin Helms (Branch Manager Southern Utah — praised for responsiveness, estimates, and insurance coordination). Jimmy Johnson (drywall/repairs — praised for quality finish work). Edwin (restoration technician — praised for leak repair and mold treatment). Scott Sims (project manager — praised). Victor (mitigation technician — praised). Julio (technician — praised for knowledge and equipment explanations). Trenton Stanley (project manager — praised for late-night emergency response). Joseph (technician — praised for tact).
Ask for Cesar or Justin when you call the Hurricane office. The review record is strong but tilted toward water damage, so ask specifically about their mold remediation experience and request references from mold-specific jobs. Get an independent mold test before signing a remediation contract, since UDK does both assessment and removal.
Keep in mind
- They do both mold assessment and mold remediation. That means the same company telling you what's wrong is also selling you the fix. Consider getting an independent mold inspection before committing to their remediation scope.
- Most of the review volume reflects water damage and flood restoration work. Very few reviews specifically mention mold jobs, so the strong reputation may not fully translate to mold-specific outcomes.
- UDK is a multi-location company with offices in Draper, Layton, Park City, and Hurricane. The crew that shows up may come from another branch depending on availability and workload.
- One reviewer noted fast initial action but slow follow-up communication. On a multi-week mold project, ask upfront how often you'll get status updates and who your single point of contact will be.
- Their service area list for the Hurricane office covers nine communities across Washington County. Confirm response times for locations farther from Hurricane like Leeds or Virgin.