Provider profile

Page Restoration

Wylie, TX / 5 rating / 184 reviews / Water damage restoration service

PR

Provider snapshot

What this listing says

Wylie and Rockwall homeowners dealing with water damage or mold who want an owner-operated restoration company with 25 years of experience and a 5-star track record across 184 reviews.

Water + mold + fireIn-house reconstruction24/7 emergency responseInsurance coordination
Base location Wylie, TX
Provider type Restoration company
Public reviews 5 from 184 reviews

Best for

  • Wylie, Rockwall, and northeast DFW homeowners who need water damage or mold remediation with same-day emergency response.
  • Homeowners who want one company to handle everything from water extraction through drywall replacement and reconstruction, avoiding the hassle of coordinating multiple contractors.
  • Anyone dealing with an active water emergency who needs a crew on-site within an hour — multiple reviewers confirm sub-30-minute arrival times on weekends and after hours.
  • Property owners who want help navigating insurance claims, since Page Restoration works directly with adjusters and provides documentation and photo reports.

About this company

Page Restoration is a family-owned restoration company based in Wylie, Texas, run by Jake and Marissa Page. They handle water damage, mold remediation, fire restoration, biohazard cleanup, and reconstruction under one roof. Their mailing address is in Rockwall, and they serve the broader Dallas-Fort Worth area.

What stands out is their scope. Most restoration companies subcontract reconstruction, but Page Restoration keeps it in-house, so the same company that dries your property can also rebuild the damaged walls and cabinets. Their technicians hold IICRC triple master certifications, and for mold work, they partner with independent Mold Assessment Consultants to determine whether remediation is needed before starting work. They use containment barriers during mold jobs and run dehumidification equipment for structural drying.

Jake Page has 25-plus years in the restoration industry. Multiple reviews mention him showing up on job sites personally. Marissa handles office coordination and also teaches mold remediation courses to real estate agents. The company has built referral relationships with plumbers, insurance adjusters, and other tradespeople in the DFW area.

A perfect 5.0-star rating across 184 Google reviews is genuinely unusual. Most restoration companies in the DFW area sit between 4.5 and 4.8. The volume here rules out a small sample — 184 reviews with not a single rating below 4 stars suggests the company is consistently delivering on expectations.

Services

Mold remediationwater damage restorationwater extractionstructural dryingfire restorationsmoke and soot removalbiohazard cleanupreconstructionstorm damage cleanupair duct cleaningcarpet cleaningcontent pack-out and storage

Service area

Page Restoration is based in Wylie, Texas, with a mailing address in Rockwall. They serve the Dallas-Fort Worth metropolitan area, with most reviewers located in Wylie, Rockwall, and surrounding northeast DFW communities. If you are in the western or southern reaches of the metroplex, confirm response times before booking.

Review consensus

What reviewers praise

Noah Wessel, the production manager, appears in more reviews than anyone else. Reviewers describe him as the first person on-site for inspections and emergency calls, and multiple people specifically praise his ability to explain the damage and walk them through next steps. Whitney handles scheduling and communication and gets called out repeatedly for keeping homeowners updated on ETAs and project status. Jake Page, the owner, still shows up on job sites — several reviewers note that having the owner personally involved built their trust. Other frequently named crew members include Preston, Cooper B, Ed/Edward, Evan, Jacob, Austin, Ian, and Landen. Reviewers consistently highlight fast response times (often under an hour, including weekends), clear communication throughout multi-day projects, and help with insurance paperwork and photo documentation.

What low reviews reveal

0 found across 184 total reviews at 5.0★. No one-star reviews exist in the last 18 months. Across 184 total reviews at a 5.0-star rating, there are zero negative reviews to analyze. This is an exceptionally clean record for a restoration company.

Pattern worth noting

The review timeline shows a company that has scaled its team significantly. Earlier reviews mention Jake and Marissa handling most customer interactions directly. Recent reviews name a deeper bench — Noah, Whitney, Preston, Cooper, Ed, Taylor — suggesting the company has grown while maintaining service quality. Several reviews come from plumbers, insurance adjusters, and other tradespeople who refer clients to Page Restoration, which indicates strong industry reputation in the local market.

Named staff

Jake Page (owner — praised for hands-on involvement and approachability). Marissa Page (office coordinator/owner — praised for responsiveness and mold education outreach). Noah Wessel (production manager — most frequently named, praised for fast inspections, clear explanations, and detailed reports). Whitney (scheduling/communications — praised for proactive updates and friendly demeanor). Preston (technician — praised for quality work). Cooper B (technician — praised for professionalism). Ed/Edward (technician — praised for respectful service). Evan (technician — praised for courteous work). Jacob/Jacon (technician — praised for first-class service). Austin (technician — praised for efficient work). Ian (technician — praised for quality work). Landen/Landry (technician — praised for helpfulness). Taylor (office — praised for thorough information and patience on calls). Justin (technician — praised for professionalism). Quentyn Wessel (technician — praised as top-notch).

Bottom line

With a perfect 5.0 across 184 reviews, Page Restoration has an unusually strong track record for a restoration company in the DFW market. Ask for Noah Wessel by name if you want the production manager on your initial inspection. The one thing to verify independently: get your mold assessment from a third-party consultant before signing a remediation contract, even if they offer to handle both.

Keep in mind

  • Page Restoration does both mold testing and mold remediation. When the same company identifies mold and then gets paid to remove it, there is a financial incentive to find problems. Their website says they work with independent Mold Assessment Consultants, so ask whether the assessment was done by a third party before agreeing to remediation work.
  • Their service area claim covers Dallas-Fort Worth and surrounding areas, which is broad. If you are outside Collin, Rockwall, or Dallas counties, confirm response times before assuming you will get the same fast service reviewers describe.
  • With 184 five-star reviews and zero negatives in the last 18 months, there is no complaint data to evaluate. A perfect record is reassuring but also means you cannot benchmark specific risks. Ask for references from jobs similar to yours.
  • The company offers carpet cleaning, air duct cleaning, and other maintenance services alongside emergency restoration. Make sure you are getting restoration-grade work and not a cleaning crew if your situation involves structural damage or mold.