Provider profile

Anderson Restoration LLC

Waller, TX / 4.8 rating / 160 reviews / Water damage restoration service

AR

Provider snapshot

What this listing says

Houston-area homeowners dealing with water damage that has turned into mold, where Anderson handles mitigation, remediation, and rebuild under one roof with insurance coordination.

Insurance claim handlingWater-to-mold pipeline24/7 emergency responseCommercial restoration
Base location Waller, TX
Provider type Restoration company
Public reviews 4.8 from 160 reviews

Best for

  • Houston-area homeowners who need mold remediation tied to water damage, where the same company can dry out, remove mold, and rebuild the affected areas.
  • Insurance-claim situations where you want the restoration company to coordinate directly with your adjuster — multiple reviewers confirm Anderson handles this.
  • Homeowners who want a mold company willing to tell them they do not actually need remediation, as Nicolas demonstrated by referring a customer to independent testing.
  • Commercial property owners in the Houston metro dealing with water or mold damage who need a single contractor for the full scope.
  • Repeat disaster situations — Cynthia Washingtin called Anderson twice for water damage in the same bathroom, and Jared remembered her and sent a team immediately.

About this company

Anderson Restoration is a full-service restoration company headquartered in Waller, TX, serving Houston and surrounding communities. Mold is one piece of a larger operation that includes water damage restoration, fire and smoke cleanup, storm damage repair, and residential and commercial roofing. They do both mold testing and remediation in-house, and they handle the rebuild afterward — so you can go from initial water damage through mold removal through reconstruction with a single company.

On the mold side, their website lists HEPA air filtration, containment, antimicrobial treatment, and dehumidification. They hold a Texas Mold Remediation Contractors License and reference IICRC standards. One standout detail from reviews: when Nicolas assessed a potential mold job, he told the homeowner to stop and get independent testing first — and the testing revealed there was no mold at all. That kind of honesty about whether work is even needed is uncommon in restoration.

The company claims over 30 years in the restoration industry and carries an EPA Lead-Safe certification. Their website names Elizabeth Benevich as Program Coordinator and Salamon Montano as Lead Mitigation Technician. They offer financing for restoration work and advertise a 90-minute emergency response window.

4.8 stars across 160 Google reviews is strong. Only 1 review at one star in the last 18 months. The volume and consistency suggest a well-run operation, though most reviews focus on water damage and roofing rather than mold-specific work.

Services

Mold inspectionsmold remediationmold removalHEPA air filtrationantimicrobial treatmentdehumidificationwater damage restorationwater extractionstructural dryingsewage backup cleanupfire damage restorationsmoke and soot cleanup

Service area

Headquartered in Waller, TX. Anderson serves the greater Houston metro including Cypress, Katy, The Woodlands, Sugar Land, Tomball, Spring, Pasadena, and Magnolia. They also list College Station, which is roughly 90 miles northwest of Houston — confirm response times for locations that far from Waller.

Review consensus

What reviewers praise

Nicolas stands out for honesty — he told one homeowner to get independent mold testing before spending money on remediation, saving them thousands. Jay and Jay Silva draw praise for fire restoration coordination, communication, and keeping projects on schedule. Chris and his crew get multiple mentions for water damage response, with reviewers noting they explained the insurance process and made homeowners feel comfortable. Jesus Tang and Freddie are praised in recent 2026 reviews for fast, clean mold removal work — Denise Feeney specifically noted Jesus was considerate of her emotional state during a traumatic situation. Anthony Tran and Ramiro Torres are recognized for managing insurance coordination on repair projects. Multiple reviewers highlight that Anderson works directly with insurance adjusters, which several describe as removing significant stress.

What low reviews reveal

1 found across 160 total reviews at 4.8★. One recent complaint: James E, a Google Local Guide with 71 reviews, called for a mold quote in January 2025 and was told the estimate costs $450. He left a 1-star review without hiring the company. Anderson did not respond to this review. The fee may reflect a paid inspection rather than a free bid, but the lack of owner response leaves the situation unexplained.

Pattern worth noting

Anderson's review base skews heavily toward water damage and roofing — most of their 160 reviews are for those services, not mold. The mold-specific reviews that do exist are positive, but the sample is small enough that patterns are hard to identify. The company did not respond to its only recent negative review, which is notable for a company with otherwise strong engagement in their review testimonials on-site.

Named staff

Nicolas (mold assessment — positive, praised for honesty and recommending independent testing), Jay/Jay Silva (project manager, fire restoration — positive, praised for coordination and communication), Chris (water damage team lead — positive, multiple reviewers praise knowledge and cleanup), Jesus Tang (mold removal technician — positive, praised for speed, care, and emotional sensitivity), Freddie (removal/cleaning technician — positive, praised for fast and clean work), Anthony Tran (repair/insurance coordinator — positive, praised for insurance handling and timely estimates), Ramiro Torres (project manager — positive, praised for patience and insurance coordination), Jared (water damage coordinator — positive, remembered a repeat customer by name), Taylor (cleaning technician — positive), Vinny (restoration team — positive), Micah Hill (roofing — positive), Kevin (roofing — positive), Daisy (mold removal — positive, praised for communication), Elizabeth Benevich (Program Coordinator — website staff), Salamon Montano (Lead Mitigation Technician — website staff)

Bottom line

Anderson is a restoration generalist with a strong track record on water damage and roofing, and a growing mold remediation practice with well-reviewed field staff like Nicolas, Jesus, and Freddie. Ask upfront whether the estimate is free or paid, since one reviewer was surprised by a $450 quote fee. Because they do both testing and remediation, get an independent mold assessment before signing a remediation contract — and ask for Nicolas by name if you want someone who will tell you honestly whether you even need the work.

Keep in mind

  • Anderson does both mold testing and mold remediation. That is a conflict of interest — the company assessing whether you need work is the same company that profits from doing it. Ask for an independent mold test from a separate lab before committing to remediation.
  • Mold is not their primary business. Most of their 160 reviews are for water damage restoration and roofing. Only a handful mention mold work specifically, so the review track record for mold remediation alone is thin.
  • One caller in January 2025 was told the estimate itself costs $450. If you are comparing bids, ask upfront whether the inspection or quote carries a fee and whether it applies toward the job if you hire them.
  • They claim a 90-minute emergency response across a wide service area — Waller to College Station is over 90 miles. Confirm response time for your specific location before relying on that window.