Provider profile
Voda Cleaning & Restoration of Houston-Pearland
Provider snapshot
What this listing says
Stafford, Pearland, and southwest Houston homeowners who need water damage or mold work from a franchise location where Craig Ballard handles most field jobs personally, from duct cleaning to mold diagnosis.
Best for
- Stafford, Pearland, Friendswood, and Missouri City homeowners dealing with water damage who want a local franchise with fast same-day or next-day response.
- Residential mold jobs where you want the same company handling both testing and remediation, and you are comfortable with that conflict of interest.
- Carpet, upholstery, or air duct cleaning alongside restoration work, since the same crew handles both service lines.
- Commercial properties in the southwest Houston metro needing mold remediation or water damage restoration with insurance claim support.
About this company
Voda Cleaning & Restoration of Houston-Pearland is a franchise location based in Stafford, Texas, serving the southwest Houston metro including Pearland, Friendswood, and Missouri City. Their Google category is water damage restoration, but their website lists mold remediation, storm damage restoration, air duct cleaning, carpet cleaning, odor removal, tile and grout cleaning, and upholstery cleaning for both residential and commercial properties. They display an IICRC badge and run 24/7 emergency response for water damage.
The mold remediation page describes a process of inspection, containment, removal, and restoration. They mention using air scrubbers, antimicrobial treatment, and a "professional grade mold testing device" for detection before remediation begins. They also claim to handle insurance coordination. Nothing on the website describes equipment or methods that differ from a standard restoration franchise playbook. The mold pages read as templated content with city names swapped in (the residential mold page references Friendswood rather than the Houston-Pearland territory name).
Voda is a national franchise brand. The Houston-Pearland location appears to be run by Khurram and Atif, who are named by multiple reviewers and described by one long-time acquaintance as "two of the most genuine and dependable people I know." The name Voda means "water" in several Slavic languages, and the company leans into water damage as its core identity. Craig Ballard is the most visible field technician, named in at least 15 of the 67 reviews across duct cleaning, carpet cleaning, dryer vent work, mold diagnosis, and floor cleaning.
A perfect 5.0-star rating across 67 Google reviews is unusual. That said, many of the reviews are brief or text-free, and a cluster of 10 reviews appeared on February 26, 2025, several with no text and from accounts with low review counts. The rating reflects genuine satisfaction from customers who left detailed feedback, but the volume is modest and the absence of any complaint makes it hard to evaluate how the company handles problems.
Services
Service area
Headquartered in Stafford, Texas (13003 Murphy Rd, Ste M5). The website names Houston, Pearland, Friendswood, and Missouri City as served locations. Stafford sits in the southwest Houston metro between Pearland and Missouri City. The franchise territory appears focused on the southwest quadrant of the Houston metro. Confirm response times for locations in north or east Houston.
Review consensus
Craig Ballard is named in at least 15 reviews and praised for punctuality, clear pre-job explanations, courtesy, and hands-on work. Reviewers mention him across duct cleaning, dryer vent cleaning, carpet cleaning, floor cleaning, and mold diagnosis. Imani Hicks (a Local Guide with 209 reviews) described Craig answering all questions and explaining the process step by step during a two-story vent cleaning. Amy specifically named Craig Ballard and praised his customer service on a couch and carpet cleaning. Thrift Drips credited Craig with diagnosing a garage mold problem and providing clear solutions. Khurram and Atif are named by Indy Chen and John Olsen as communicative, helpful, and dependable. Makael is named by Valarie Amendola for on-time arrival and good work on chair cleaning. Reviewers consistently praise fast response times (multiple mention same-day or next-day service), clear communication, and willingness to explain the process.
0 found across 67 total reviews at 5.0★. None. Zero negative reviews exist in the last 18 months across all 67 reviews.
The review profile skews heavily toward carpet cleaning, duct cleaning, and water damage rather than mold remediation. Only one review (Thrift Drips) explicitly mentions mold work, describing a garage mold diagnosis. Most reviewers hired Voda for cleaning services, not remediation. Buyers seeking mold remediation specifically should ask for references from past mold jobs, since the reviews do not demonstrate a track record in that service line. The February 2025 review cluster (10 reviews in one day) suggests organized solicitation, though none of those reviews describe fictitious service.
Craig Ballard (field technician — praised in 15+ reviews for duct cleaning, carpet cleaning, floor cleaning, dryer vent cleaning, and mold diagnosis; described as punctual, thorough, and clear in explanations). Khurram (owner/operator — praised for communication and dependability by Indy Chen and John Olsen). Atif (owner/operator — praised alongside Khurram for communication and genuine character). Makael (technician — praised by Valarie Amendola for punctual chair cleaning).
Ask for Craig Ballard if your job involves mold diagnosis, duct cleaning, or carpet work. He has by far the strongest track record in the reviews. For mold remediation specifically, the reviews do not provide enough data to evaluate the company's remediation work. Ask Khurram or Atif for references from completed mold jobs before signing a scope of work, and get an independent mold test to verify the diagnosis.
Keep in mind
- Voda does both mold testing and mold remediation. That creates a financial conflict of interest: the company diagnosing your mold problem is the same one billing you to fix it. Consider getting an independent mold assessment before committing to their remediation scope.
- The mold remediation pages on the website appear to be franchise templates with city names filled in. The residential mold page references Friendswood rather than Houston-Pearland in multiple places. This does not mean the work is bad, but the website content does not reflect location-specific experience or methods.
- A perfect 5.0 rating with zero negative reviews means there is no data on how this company responds to complaints. Ask directly about their process when something goes wrong.
- A cluster of reviews on February 26, 2025 (at least 10 in one day, several with no text) suggests a review solicitation push. The reviews are not fake, but the pattern inflates the count.
- The website claims IICRC credentials at the firm level. Ask which specific IICRC certifications the technician assigned to your mold job holds.